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I COMPLETED United States \\ Department of / Agriculture Food and Consumer Service Office of Analysis and Evaluation A ?e>3: F 73/n/n I Evaluation of Expedited Service in the Food Stamp Program Volume I 0- 45~iHMSl EVALUATION OF EXPEDITED SERVICE IN THE FOOD STAMP PROGRAM Volume I Authors: Susan Bartlelt Nancy R. Burstein Elsie C. Pan June 1995 Prepared for: Ms. Barbara Murphy U.S. Department of Agriculture Food and Consumer Service Office of Analysis and Evaluation 3101 Park Center Drive, Room 214 Alexandria, VA 22302 Prepared by: Abt Associates 55 Wheeler Street Cambridge, MA 02138 This study wis sponsored by the Office of Analysis and Evaluation. Food and Consumer Service. U.S. Department of Agriculture as part of its ongoing research agenda (contract number 53-3198-2-029). Points of view or opinions slated in this report an- those of the authors and do not necessarily represent the official position of the Food and Consumer Service. ACKNOWLEDGMENTS This study would not have been possible without the generous support of the State and local food stamp staff in the 59 local offices that agreed to participate in this study. State staff answered questions about expedited service practices in their States and paved the way for the data collection effort. We spent many months collecting data in the local offices and the office directors and their staff spent considerable time with our field staff participating in interviews, completing surveys, and helping to locate and review case file records. Members of the Office of Analysis and Evaluation of the Food and Consumer Service established the initial direction and provided guidance and support throughout the entire study. We especially thank our two project officers, Barbara Murphy and Christine Kissmer, who were always available to provide policy guidance and operational assistance. They also provided valuable reviews as the work progressed and we appreciate all their help. Numerous FCS staff, in particular, Steven Carlson, Judy Seymour, and Matt Crispino attended briefings, helped with recruiting the local offices, and provided insightful reviews as the work progressed. Many persons at Abt Associates contributed to the study. In particular, William Hamilton provided invaluable guidance at every step along the way. Donald Camburn directed the data collection effort, coordinating field staff in the 59 local offices. Greg Mills assisted in the analysis of payment error. Diane Porcari, Mark Menne, Debi Magri and Karen Levitt were valuable project members during the design and data collection phases of the project. Michael Battaglia as sampling statistician and Rick De Friesse as lead programmer developed the ^oialysis files. Finally, Susan Byers led the production team that prepared the report. Prepared by Abt Associates Inc. il TABLE OF CONTENTS VOLUME I Executive Summary i Chapter One: Introduction 1 Study Objectives 3 Research Approach 3 Organization of the Report 9 Chapter Two: Characteristics of the Expedited Service Caseload 11 Prevalence of Expedited Service Among Approved Applications 12 Characteristics of Expedited Cases 15 Benefit Receipt and Caseload Dynamics 29 Summary 33 Chapter Three: Expedited Service Entitlement Criteria 35 Expedited Service Entitlement Criteria 36 Relative Need for Expedited Service 38 Summary 53 Chapter Four: Application Processing 57 Timeliness of Benefit Delivery 58 Accuracy of Expedited Service Designations 64 Administrative Practices 67 Summary 72 Chapter Five: The Effect of Expedited Service on Payment Error 75 Benefit Change After Initial Issuance 76 Continuing Payments Made to Expedited Service Cases with Incomplete Verification 84 Impact of Expedited Service on Case Errors for Regularly-Processed Cases .... 84 Summary 88 Chapter Six: The Effect of Expedited Service on Staff Time Required to Process Applications 89 Resources Used for Screening Cases for Expedited Service 89 Impact of Expedited Service on Verification Activities Occurring After the Certification Interview 92 Impact of Expedited Service on Length of Certification Period 95 Summary 97 Prepared by Abt Associates Inc. n Table of Contents Chapter Seven: Major Issues in Expedited Service Policy 99 Entitlement Criteria 99 Five-Day Processing Standard 103 Postponed Verification 104 Screening for Expedited Service 105 Fraud, Error, and Abuse 106 VOLUME n Appendix A: Sample Sizes, Response Rates, and Data Collection Instruments Appendix B: Comparisons to 1987 Study Appendix C: Comparisons of 1991-1992 and 1993 Samples Appendix D: Supplementary Exhibits Appendix E: National Estimates of Presumptive Overpayment Error Prepared by Abt Associates Inc. EXECUTIVE SUMMARY Expedited service is the administrative mechanism that allows the Food Stamp Program to provide rapid assistance to those applicants whose need for food is most urgent. Applicants processed under expedited service procedures are entitled, if they are approved for benefits, to receive their benefits within five days of applying, rather than the normal processing standard of 30 days. Since December 1987, four categories of households qualify for expedited service: • households that have less than $150 in gross monthly income and $100 or less in liquid resources; • households composed of destitute migrant and seasonal farm workers with liquid resources of $100 or less; • households in which all members are homeless; and • households judged at risk of becoming homeless because their combined gross monthly income and liquid resources are less than their monthly housing and utility costs. The Food and Consumer Service (FCS) of the U.S. Department of Agriculture, the federal agency that administers the Food Stamp Program, sponsored a comprehensive study of expedited service that examined the 1981-1984 period.1 Over the past decade, legislative changes and changes in the economic climate have raised concerns among State and federal officials and policymakers about expedited service provisions. Routine program information systems do not provide data on expedited service, and thus FCS has little information on how the patterns and practice of expedited service have changed. This report presents the results of research conducted by Abt Associates Inc. under contract to FCS. The study involved collecting data in a nationally representative sample of 59 local food stamp offices, located in 25 States and the District of Columbia. Food stamp directors and staff were interviewed in each office, as were State-level program officials in each State. Data were extracted from case files for two samples of cases. The first sample, 1. Linda Esrov, James Hersey, John Mitchell, John Moeller. and Mary Dent. Evaluation of Expedited Services in the Food Stamp Program. Washington, DC: U.S. Department of Agriculture, Food and Nutrition Service, and SRA Technologies, Inc., April 1987. Prepared by Abt Associates Inc. M Executive Summary representing all households who applied and were approved for food stamp benefits between October 1991 and September 1992, includes approximately 4,500 cases. The second sample was drawn from cases applying and approved in August and September 1993 and comprises about 3,700 cases; cases in this second sample also completed a brief survey at the time they applied. Findings from this study are compared to those from the previous study to examine changes over the past decade. Somewhat more than one-third of all food stamp applicant households are designated to receive expedited service. During the 12-month period from October 1991 through September 1992, 35 percent of all households approved for food stamp benefits were given expedited processing. The observed proportion of expedited service cases is not substantially different from the 34 percent rate found in the early 1980s by the last national study of expedited service. This result is somewhat surprising. The Stewart B. McKinney Homeless Assistance Act of 1987 expanded the criteria under which applicants qualify for expedited service, and many observers felt that this added a large pool of applicants to the expedited service caseload. Others felt that the proportion of expedited service cases had grown during the rapid rise in the overall food stamp caseload during the late 1980s and early 1990s. However, the study does not find any major changes in the relative number of expedited service cases. While the expedited service rate has not changed, the study does find that the actual number of applicants processed under expedited procedures has increased quite substantially. During the early 1980s, roughly 2 million households received expedited service annually. A decade later, almost 2.5 million applicants received expedited processing—an increase of 22 percent. Expedited services are provided to a higher proportion of households in metropolitan than non-metropolitan areas, and the proportion is higher in large offices than small ones. Even in the small rural offices, however, more than a quarter of all applications receive expedited processing. Similar patterns were observed in the earlier study. Prepared by Abt Associates Inc. \\ Executive Summary About 10 percent of expedited service cases qualify solely under criteria established by the McKinney Act. The McKinney Act added two criteria under which households qualify for expedited service. The first is households in which all members are homeless. The second is households whose monthly shelter costs (housing and utilities) exceed their combined gross monthly income and liquid resources, who are considered to be at risk of becoming homeless. The vast majority of applicants designated for expedited service processing qualified because they had less than $150 in gross income and $100 or less in liquid resources, which was the primary criterion existing before the McKinney Act. About 3 percent of expedited service households qualified solely because they were homeless, and 7 percent because their shelter costs exceeded their income and assets. The McKinney Act is undoubtedly responsible for the relative stability in the expedited service rate. In the absence of the legislation, the rate would have been lower than observed in the early 1980s. Expedited service applicants tend to be in one-person households, to have no children in their households, not to be elderly or disabled, and to have very low incomes. The applicants receiving expedited service are not a monolithic group, but their aggregate profile clearly distinguishes them from regularly-processed cases. The most dramatic difference is that 56 percent of expedited service applicants are one-person households, compared to 33 percent of regularly-processed cases. A number of other differences are related to this one, such as the fact that expedited applicants are more often males and more often never married than regularly-processed cases. The two applicant groups are similar in racial/ethnic background, however. Although the overall profile of food stamp applicants has changed somewhat since the early 1980s, the key differences between expedited and regular cases have remained the same. For example, female-headed households make up a larger proportion of all applicants in the current study than the previous one, but both studies show that the proportion of male-headed households is higher among expedited than regularly-processed cases. The McKinney Act added too few households to the roster of expedited service cases to change its general profile. Nonetheless, the larger of the two McKinney groups—the Prepared by Abt Associates Inc. in Executive Summary households with high shelter costs—looks quite different from the typical expedited service case. The households with excess shelter costs are predominantly multi-person households. Most are headed by women, and most include children. These households have higher incomes on average than other expedited service cases, but they have far higher average shelter costs-higher, in fact, than the shelter costs for regularly-processed cases. Expedited service cases tend to receive food stamp benefits for a shorter time than other cases, and once they leave the program they are somewhat less likely to re-apply. More than a quarter of expedited cases receive three or fewer months of benefits, and about half close in six months. On average, expedited service cases are estimated to receive benefits for 12 consecutive months, compared to 20 months for regularly-processed cases. The data provide no evidence that expedited service cases "recycle" through the Food Stamp Program more than regularly-processed cases. About half of both groups have received food stamps at some tune previous to their application. Once their cases close, the vast majority of households do not receive benefits within the next year. The re-opening rate is somewhat lower for expedited than regularly-processed cases (14 percent versus 18 percent). Expedited service cases generally face quite severe economic and living situations. Expedited service households have, on average, a monthly gross income of $154 when they apply for food stamps, amounting to just 19 percent of the federal poverty standard for their household size. They have an average of $22 in liquid assets. A third of them have no permanent place to live. In all of these dimensions, the circumstances of expedited service cases are substantially more difficult than those of the average regularly-processed case. Although it is difficult to measure whether an applicant has an "urgent need" for food assistance, expedited service is generally provided to households with limited ability to provide food for themselves. Half of the expedited applicants report skipping meals in the past month because they lacked money, and a quarter obtained free food or meals within the past week. Many regularly-processed cases, however, are also needy according to these measures: more than a third skipped meals, and more than a tenth obtained free food or meals. Prepared by Abt Associates Inc. \\ * i \/|U Executive Summary Cases that qualify for expedited service under McKinney Act provisions face more severe circumstances than regularly-processed cases. By definition, households qualifying solely under McKinney Act provisions do not fall below the basic income and resource thresholds for expedited service. These households' average incomes are therefore substantially higher than the average for other expedited cases, but they are still well under the average for regularly-processed cases. Similarly, the McKinney households report less ability to provide food for themselves than regularly-processed households, but report somewhat fewer problems than the expedited households falling below the income and resource thresholds. Many State and local Food Stamp Program managers feel that the McKinney Act provisions create inequities by giving expedited service to some households who are not the ones in most urgent need of assistance. The study findings indicate that this is not a problem on average—th&t is, the average McKinney household is more needy than the average regularly-processed household. However, because there is no simple and universal way to measure the urgency of a household's need, any expedited service criterion that attempts to approximate need will allow some inequities. Since the McKinney households generally face less severe circumstances than those who meet the traditional income and resource criteria, it is practically inevitable that the number of inequities has increased. Over three quarters of all expedited service cases are authorized for benefits within five days of applying, a substantial improvement over the last decade. Of those applications designated for expedited service processing, 76 percent have their benefits authorized within five days. This represents considerable progress from the situation measured in the previous study, which found 59 percent of cases processed within the five-day standard. Success in meeting the five-day standard is greatest in the offices with the lowest proportions of expedited service cases, which tend to be the smaller and non-metropolitan offices. In addition, offices that organize their application processes so as to either conduct same-day interviews or to screen applicants before scheduling the certification interviews do a better job than other offices at meeting timeliness standards. The criteria under which Prepared by Abt Associates Inc. v ix" Executive Summary households qualify for expedited service are not closely related to the speed with which they are processed, however. Most State and local officials who were surveyed consider it unrealistic to expect that all expedited cases can be processed in five days, although they support the general idea of a policy that provides benefits quickly to especially needy applicants. Many advocate extending the processing period to five working days or seven calendar days, although the data indicate that only a small percentage of cases are now processed in six to eight days. The available data do not indicate the reasons why 15 percent of all expedited service cases currently take more than ten days to receive their benefits. Pre-screening for expedited service, same-day certification interviews, and postponed verification help offices meet the five-day standard. Although five days is a relatively short time within which to process applications, some offices use procedures that apparently make the most of that time. Most screen all applicants before the certification interview to identify cases that may qualify for expedited processing, and put those cases on a "fast track." Many have instituted a policy of conducting the certification interview on the day the applicant first comes to the office, either for all applicants or for those referred for expedited processing. Offices using these procedures process a higher-than-average proportion of expedited cases within five days. The Food Stamp Act allows offices to postpone much of the required verification of expedited service applicants' circumstances if this is necessary to provide benefits within five days. Cases whose verification is postponed are somewhat more likely than others to receive their benefits within five days. Although most applicants are correctly assigned for expedited or regular processing, about 18 percent are not. Based on data extracted from case records, it appears that 12 percent of all food stamp applicants would qualify for expedited processing, but are handled by regular procedures and do not receive their benefits within five days. Over half of these are households who do not fall below the basic income and resource thresholds, but whose shelter costs exceed their combined income and resources. It is unclear whether workers do not understand this aspect of the Prepared by Abt Associates Inc. vi Executive Summary expedited service rules as well as others, or whether they feel that these households do not need expedited processing. About 5 percent of all applicants are designated for expedited service even though the information in their case record indicates that they do not qualify. Households with excess shelter costs are slightly over-represented in this group. The general pattern appears to reflect random human error rather than deliberate decisions to provide quick service to cases that narrowly miss qualifying. Some verification is postponed for just under half of all expedited service cases. In 45 percent of the applications handled through expedited procedures, one or more items of verification is postponed.2 The use of postponed verification appears to have increased since the early 1980s, when the previous study found 35 percent of cases to have postponed verification. The increase in postponed verification may have contributed to the higher proportion of cases processed within five days. The gain in cases meeting the five-day standard, however, is greater than the increase in postponed verification. Some offices postpone verification for nearly all expedited service cases, while others hardly ever use the technique. The offices most often using postponed verification tend to have smaller proportions of expedited service cases, lower caseloads per worker, and State policies requiring that expedited services be processed more quickly than the federal five-day standard. A number of State and local officials argue for eliminating postponed verification entirely, or for restricting the types of items for which verification can be postponed. They feel that postponing verification opens opportunities for fraudulent applicants while adding to administrative cost and complexity. The study findings indicate that the policy choice involves a tradeoff: postponed verification does help get benefits to households quickly, but it probably also slightly increases the payment of benefits to ineligible cases. Postponed verification does also require some 2. Households may receive their initial issuance without completing all required verification. All verification must be complete, however, before they receive the next month's benefits. Prepared by Abt Associates Inc. vu it Executive Summary separate administrative procedures that add complexity to office operations, but apparently do not add significantly to administrative costs. Cases whose verification is postponed often receive short certification periods. States are allowed but not required to assign one- or two-month certification periods to cases whose verification is postponed. It appears that workers apply this policy to about one case in three. About 36 percent of postponed verification cases are certified for one or two months, which is 16 percentage points more than the 20 percent rate observed for other expedited cases and 20 percentage points more than the rate observed for regularly-processed cases. Expedited service does not lead to substantial overpayment error, although some cases with postponed verification probably receive higher benefits than they should. While this study did not attempt to measure directly error associated with expedited service, it did examine several measures that serve as indicators of potential error. Examining patterns of benefit change in the early months after initial issuance showed expedited cases that received postponed verification were more likely to experience early termination than either regularly-processed cases or expedited cases that did not have postponed verification (16 percent versus 9-10 percent). This suggests that expedited cases with postponed verification receive somewhat more benefits than they should. The study estimates that this overpayment ranges between $14 million and $30 million a year. While the numbers reflect significant expenditures, they represent between 0.1 and 0.2 percent of total payments made to all active food stamp cases. Few expedited cases that fail to complete their verification continue to receive benefits after the initial issuance, suggesting that local offices have established appropriate mechanisms to terminate cases that never comply with verification requirements. Expedited service does not affect the Quality Control error rate for regularly-processed cases. Some State and local program managers have expressed concerns that providing expedited service diverts resources from other cases, potentially leading to higher error rates Prepared by Abt Associates Inc. viii A" Executive Summary among those cases. To test this hypothesis, data from the Food Stamp Quality Control system were analyzed for the 59 local offices included in the study. No relationship was found between the proportion of expedited service cases in an office and the likelihood that a regularly-processed case from that office received benefits to which it was not entitled. Expedited service appears io have only small impacts on food stamp administrative costs. The most direct impact of expedited service regulations is that all applications must be screened to determine whether t'.iey should have expedited processing. Local office workers estimate that this task requires between 10 and 40 minutes, depending upon how the screening is done. This adds significantly to the total time that eligibility workers estimated for handling applications, which averaged 75 to 100 minutes. The other notable impact results from the use of short certification periods for postponed verification cases, which can increase the total number of recertifications that will be performed for a case. Analysis indicates, however, that only 20 percent of cases with postponed verification (or 3 percent of all applicants) receive an additional recertification because they were initially assigned a one- or two-month certification period. Expedited service does not appear to affect the length of the certification interview (apart from the screening task described above), nor does it substantially increase the frequency with which applicants' verification must be completed after the initial certification interview. Prepared by Abt Associates Inc. IX X //' CHAPTER ONE INTRODUCTION Expedited service is the administrative mechanism through which the Food Stamp Program (FSP) provides immediate assistance to households that have few resources to purchase food in the month they apply for benefits. Applicants processed under expedited service procedures are entitled to receive their food stamps within five calendar days of filing their application, instead of the normal processing standard of 30 days. Under current law, four categories of households qualify to receive expedited service: • households that have less than $150 in gross monthly income and $100 or less in liquid resources; • households composed of destitute migrant and seasonal farm workers with liquid resources of $100 or less; • households in which all members are homeless; and • households judged at risk of becoming homeless because their combined gross monthly income and liquid resources are less than their monthly housing and utility costs. In order to process applications within the mandated timeframe, the local office is allowed to suspend many normal requirements for verifying items of eligibility. The minimum requirement is that applicants must provide proof of identity before receiving their initial benefits. Workers must attempt to verify all items that can be verified within the allowed time, but may postpone any remaining items. Applicants must provide all outstanding verification before receiving a second issuance.l Households applying after the 15th of the month, if they are entitled to expedited service, receive a pro-rated initial month's benefit and a full second month's benefit within the five-day timeframe. This provision ensures that households have adequate resources to purchase 1. The one exception to this rule concerns migrants and seasonal farmworkers, who are allowed one additional month to provide verification from out-of-state sources. This exception can only be used once each season. Prepared by Abt Associates Inc. Chapter One: Introduction food the month they apply for benefits. Households applying before the 15th of the month receive a full or pro-rated benefit, depending on the day they file their application. There is no limit on the number of times a household may be certified under expedited procedures. Before receiving expedited service, however, a re-applying household must complete all verification from the preceding expedited certification (or have been certified under normal procedures). Expedited service procedures were first implemented in 1979. Since that time the law, and consequently the regulations, have undergone a number of changes. These changes—in the entitlement criteria, the processing standard, and operating procedures—have been designed to address concerns about equity and fairness, fraud and error, and administrative burden raised by officials and policymakers at all levels of government. The Food and Consumer Service (FCS) published a comprehensive study of expedited service in 1987 that used data from the 1981-1984 period.2 Since that time, a number of developments have occurred that led FCS to sponsor the current evaluation of expedited service provisions. First, the Stewart B. McKinney Homeless Assistance Act of 1987 expanded expedited service entitlement to homeless households and to households that were in danger of becoming homeless because they lacked sufficient resources to cover their shelter expenses. The Act also significantly broadened the definition of a homeless household, to include not only individuals without fixed mailing addresses or permanent dwellings, but also those living in shelters and other similar institutions and those living temporarily with friends or relatives. States have raised concerns that the proportion of approved applicants entitled to expedited service increased markedly because of the McKinney Act. Many also believe that the groups added by the Act are more difficult to process accurately than other types of expedited cases. Second, the economic downturn of the late 1980s led to a 34 percent increase in the food stamp caseload between 1988 and 1992, and also resulted in State budgetary cutbacks, both of which affected the local administration of the FSP. Many States have argued that expedited service policy adds a difficult administrative burden to already over-stretched systems. 2. Linda Esrov, James Hersey, John Mitchell, John Moeller, and Mary Dent. Evaluation of Expedited Service in the Food Stamp Program. Washington, DC: U.S. Department of Agriculture, Food & Nutrition Service, and SRA Technologies, Inc., April. 1987. We refer to this as the "1987 Study" throughout me report. Prepared by Abt Associates Inc. Giapter One: Introduction Finally, States have been faced with legal challenges for failing to meet expedited and general food stamp delivery standards, and thus FCS is interested in examining the factors that affect the timeliness of benefit delivery. Study Objectives The overall objective of this study is to provide information to allow FCS to assess current expedited service operations at the national level. This project updates findings from previous studies and examines the impact of recent legislative and regulatory changes designed to improve expedited service. The study also responds to States' concerns with expedited service and presents the perspectives of State officials, local food stamp officials, and the advocacy community on the problems they are having with the implementation of expedited service and suggestions for ways to improve operations.3 Specifically, the study: • provides information on the number and characteristics of expedited service households and the nature of expedited service operations; • examines the impact of the McKinney Act on expedited service households and operations; • evaluates the extent to which expedited service operations achieve the intent of federal laws and regulations; • examines the impact of expedited service on overall FSP administration; and • identifies ways in which expedited service policy operations may be improved. Research Approach The study is designed to provide precise and valid national estimates of the size and characteristics of the expedited service population and selected subgroups, and to compare key characteristics and processing outcomes for approved expedited service and regularly-processed 3. In December 1991. FCS canvassed the States, through the Regional offices, to solicit their opinions on the strengths and weaknesses of expedited service policy. The States' responses to this unsuuetured survey provided insights into issues and concerns that are explored systematically and in more detail in the current study. Prepared by Abt Associates Inc. Chapter One: Introduction applicants.4 In order to meet these goals, the sampling design involved a two-stage national probability sample of expedited and regularly-processed households. In the first sampling stage, we selected 59 local food stamp offices to participate in the study.5 In order to select the offices, all local food stamp offices in the 48 contiguous States and the District of Columbia were stratified along two dimensions. First, offices were grouped into three caseload size categories—small, medium, and large—defined so that one-third of all local offices fell within each category.6 The second stratifier also divided offices into three groups: metropolitan offices with a high concentration of homeless applicants, other metropolitan offices, and non-metropolitan offices. Within each stratum, offices were selected using systematic probability proportional to size (PPS) sampling, with monthly caseload as the measure of size. Using this methodology, larger offices within a stratum had a greater probability of being included in the sample than smaller offices. Data collected within the offices are weighted to take into account the sampling ratios. Details of the second-stage sampling, which involved selecting samples of approved applicants, are discussed below. Data Collection Activities. The study involved extensive data collection in the local offices selected for the study, including six related efforts: • abstraction from client case file records of approved applicants; • a self-administered survey of FSP applicants; • a self-administered survey of workers involved in the application process; • interviews with State food stamp directors or their representatives; • interviews with local food stamp office directors and staff; and 4. This study includes only those applicants who were approved to receive food stamp benefits. Denied applicants were excluded whether or not they were initially processed under expedited procedures. 5. We initially selected and recruited 60 local offices for inclusion in the study. However, one office dropped out of the study just prior to the start of data collection activities. 6. We excluded offices with monthly caseloads below 300 because they could not support the necessary cluster sizes of applicants. These offices accounted for only 0.81 percent of the national total caseload. Prepared by Abt Associates Inc. Chapter One. Introduction • interviews with representatives of client advocacy groups. All data with the exception of the State interviews were collected by trained on-site field researchers in the local food stamp offices selected for the study; the State interviews were conducted over the telephone by Abt Associates staff. Data collection activities occurred between July 1993 and February 1994. Exhibit 1.1 shows the types of information provided by the different data sources. It links the five basic study objectives to a more detailed set of research issues, and then shows which data sources provide the necessary information.7 By far the most intensive dita collection activity involved abstracting data from food stamp applicant ca*efUe records. The case file abstraction provided data on whether applicants received expedited service, the characteristics of both expedited and regularly-processed food stamp applicants, and details of the application process necessary to assess expedited service operations. These data were central to addressing most of the study's objectives. Two nationally-representative samples of approved food stamp applicants were drawn at this second-stage sampling. The first sample includes households that applied for food stamp benefits between October 1, 1991 and Septemoer 30, 1992, and the second sample includes those that applied during August and September 1993. Both samples are drawn from the 59 local offices included in the study. The sampling frame for the 1991-1992 sample included all approved applicants who applied for benefits in the 59 selected offices. The States (and in some cases, the counties) participating in the study supplied these data. A self-administered survey of food stamp applicants (described in more detail below) provided the sampling frame for the 1993 sample. In order to obtain samples of a size sufficient to conduct the required analyses, approved applicants were stratified into three categories—homeless, expedited but not homeless, and regularly-processed. Within each local office, we then drew a systematic random sample from each category. The final analysis sample includes 4,497 approved food stamp applicants who applied during fiscal year (FY) 1992, and 3,695 approved applicants who applied during the 1993 period. All applicant data are weighted to take into account their selection probabilities. 7. Copies of the data collection instriments and additional information on response rates can be found in Appendix A. Prepared by Abt Associates Inc. Chapter One: Introduction Exhibit 1.1 STUDY OBJECTIVES, RESEARCH ISSUES, AND DATA SOURCES Study Objectives Research Issues Data Sources The number and characteristics of expedited service households and the nature of expedited service operations Compare the characteristics of expedited service applicants and regularly-processed applicants Compare the characteristics of the service received by expedited service applicants and regularly-processed applicants Derive national estimates of the number and characteristics of applicants and the characteristics of the services received for expedited service versus regularly-processed applicants Estimate variation in applicant characteristics and services received for expedited service and regularly-processed applicants depending on the local office characteristics Case file record abstraction; applicant survey Case file record abstraction Case file record abstraction; sampling weights Case file record abstraction; local office director interview The impact of the McKinney Act on expedited service households and operations Estimate how the number and characteristics of applicants vary depending on expedited service eligibility criteria Assess the extent to which current policy targets homeless households most in need of services Case file record abstraction; local office director interview Case file record abstraction; applicant survey The extent to which II expedited service I operations comply with and achieve the intent of federal regulations and policy regarding timeliness and targeting of needs Assess the extent to which broadened eligibility criteria for expedited service affects timeliness of approvals under both expedited service and regular processing Assess the extent to which current expedited service policy targets the most needy applicants Case file record abstraction Case file record abstraction; applicant survey The impact of expedited service on overall Food Stamp Program administration Assess the impact of expedited service on payment error Document the staff time required to process expedited service applicants and regularly-processed applications Case file record abstrac-tion; 1992 Food Stamp Quality Control Database Survey of workers; local office director interview Ways in which expedited service operations may be improved Identify the common problems with current expedited service policy and identify potential changes in expedited service policies and procedures to improve the program State food stamp director interview; local office director interview, survey of workers; local advocate group interview Prepared by Abt Associates Inc. Chapter One: Introduction The data collected from the two samples were similar, with two exceptions. First, for the FY 1991-1992 sample, FSP participation data were collected for each month between the date of approval and the date the abstraction was completed. Second, households in the 1993 sample completed a brief self-administered survey concerning their circumstances at the time they applied for food stamps. The applicant survey served two purposes for the study. First, it provided the sampling frame from which the 1993 sample of applicants was selected. All persons applying for food stamps in the small and medium-sized offices, and a sample of persons in the large offices, were asked to complete the survey, which was attached to the application form. The eligibility workers reviewed the survey during the certification interview and entered information on whether the household was approved for food stamps and whether it received expedited service or was processed under normal procedures. Using this information, we selected the 1993 sample of applicants for the case file record abstractions. It is not possible to compute a response rate as it is generally defined, since we do not know how many applicants entered our sampled offices during the study period. The number of forms we received, however, was substantially less than the number that would have been expected on the basis of the FY 1992 data. We have no way of knowing whether the differences reflect real changes in the flow of applicants through the offices, or reflect a refusal by applicants to complete the surveys, or a failure on the part of the offices to attach surveys to food stamp application forms or return completed questionnaires. We assume that the omissions were not systematic, and thus do not affect the validity of the sampling frame. The completion rate of the surveys received was quite high. Ninety-seven percent of the 10,177 surveys of approved applicants were complete. The survey also provided information about applicants' circumstances immediately prior to applying for food stamp benefits. Specifically, the surveys asked questions about: • the events precipitating the food stamp application; • difficulties the household was experiencing providing food for its members; and • details of the households' living situation, particularly the situation of homeless households. Prepared by Abt Associates Inc. Chapter One: Introduction These data, which are not collected as part of the application process, enable us to better measure households' need for emergency food assistance. The survey of workers involved in the application process also provided data to answer two distinct research questions. Workers provided estimates of the time required to perform key tasks in processing expedited and regular food stamp applications. These data are used to examine whether expedited service increases the costs associated with processing applications by increasing the amount of time workers are required to spend on certification tasks. The surveys also solicited the workers' perspective on the issues and problems with current expedited service policy and their suggestions for changes to improve the policy. Sampling the workers to complete the self-administered survey involved first identifying all workers in the office involved in substantively important roles in the initial certification process. The sample design involved an initial cluster size of seven workers per office. All workers were included in those offices with seven or fewer workers. In the remaining offices, we stratified workers according to their role in the process, and randomly selected seven or eight workers to participate in the survey. We sampled 424 workers to participate in the survey. In total, 417 workers, or 98 percent of the sample, completed the survey. Worker data are weighted to take into account their selection probabilities. The primary objective of the interviews with State food stamp directors, local office food stamp directors, and local food stamp advocacy groups was to obtain the perspective of these different individuals on the issues and problems with current expedited service policy and changes that would improve the policy.8 In addition, the interviews with the food stamp officials collected information on State and local policies and procedures concerning expedited service. This information was used to measure how differences in office procedures affected expedited service operations, particularly the timeliness of benefit delivery, and to help interpret the quantitative findings. All individuals contacted completed the interview. 8. The surveys asked officials to consider a number of specific issues about expedited service processing and potential changes to current policy. We constructed these lists from the State responses to the 1991 survey, mentioned above, that FCS conducted through the Regional offices. In the 1991 survey. States reported on the problems they experienced with expedited service. Their responses, which varied both in content and intensity, served as the basis for the lists developed for the current study. All State and local officials, food stamp workers, and advocacy group representatives were asked their views on the same lists of problems encountered and potential policy changes. Prepared by Abt Associates Inc. 8 Chapter One: Introduction The 1992 Food Stamp Quality Control (QC) Database provided the data for the analysis of the impact of expedited service on regularly-processed cases. The analysis sample included all active food stamp cases in the study sites that were identified as receiving regular processing. The expedited service rate in each site, computed from the record abstraction data, was attached to each individual record to enable us to examine whether regularly-processed cases in offices with high expedited service rates were more likely to have errors in their initial benefit determination than similar cases in offices with low expedited service rates. Organization of the Report Chapter Two presents the descriptive analyses of the size and characteristics of the expedited service population. The chapter examines the demographic and economic characteristics of expedited service applicants and analyzes how they differ from the characteristics of regularly-processed applicants. It also examines whether and how the observed patterns vary depending on the size and location of the local office. The final issue addressed in the chapter is i.ow participation patterns vary for expedited and regularly-processed applicants. Chapter Three examines the impact of the McKinney Act on the size of the expedited service population by analyzing the criteria under which applicants qualify for expedited service. The chapter also analyzes how households' economic circumstances vary depending upon the criteria under which they qualify for expedited service. This analysis includes an examination of households' access to food and their living situations. The circumstances of homeless applicants are analyzed separately, focusing on differences between those homeless applicants who also qualified for expedited service because their incomes and resources were below the established limits and those who qualified for expedited processing solely due to the provisions of the McKinney Act. Chapter Four examines two key indicators of the extent to which current expedited service operations are achieving the intent of federal laws and regulations—the timeliness of benefit delivery and the accuracy of applicants' assignments to expedited service processing. The chapter also examines the degree to which local offices utilize postponed verification and the assignment of short certification periods, two special provisions of the expedited service law designed to enable them to issue benefits quickly and to minimize fraud and error. Prepared by Abt Associates Inc. Chapter One: Introduction Chapters Five and Six examine the impact of expedited service on two specific aspects of FSP administration: the effect on payment error and the burden expedited service places on workers, respectively. Chapter Five assesses the likelihood of errors occurring in initial payments by examining the incidence of benefit changes and terminations within the first three months of program participation for both expedited and regularly-processed cases. It also analyzes the extent to which postponed verification has an effect on payment error to expedited cases beyond the initial issuance, and whether expedited service increases the errors to regular cases because of the resources that are diverted to expedited processing. Chapter Six measures the burden or workers by analyzing the relative time required to process expedited and regular applications. The final chapter of the report examines the perspectives of the different groups involved in providing expedited service—State and local food stamp officials, food stamp workers, and advocacy groups involved with food stamp issues. The opinions of these different groups with respect to the problems with current expedited service policy and the changes they would recommend to the policy are examined in light of the study's findings. Prepared by Abt Associates Inc. 10 CHAPTER TWO CHARACTERISTICS OF THE EXPEDITED SERVICE CASELOAD This chapter begins the examination of expedited service by describing the households that are approved for benefits after receiving expedited processing of their applications.1 Routine national reporting systems in the Food Stamp Program (FSP) do not capture case-level information on whether applicants receive expedited service.2 As a result, program managers have no current answers to such basic questions as how many applicants receive expedited processing, what kinds of households receive the service, and what happens to them after they enter the program. The special samples drawn for this study were designed in part to fill this information gap. The study estimates that 35 percent of all approved food stamp applications in federal FY 1992 received expedited processing—only slightly greater than the proportion found in the previous study that used data from the early 1980s. The households receiving expedited service tend to be one-person households and households without children, and to have extremely low incomes. They tend to receive food stamp benefits for a shorter period than regularly-processed cases and, once their cases are closed, they are less likely to re-apply for benefits. The remainder of this chapter presents these and related findings more fully. It begins with a review of the numbers and locations of expedited service cases, and then considers their household characteristics and their patterns of participation in the FSP. 1. In this analysis, approved applicants are considered to have received expedited service if their case files indicate that they were designated for expedited service processing. Not all cases designated for expedited service actually received benefits in five days, and some received benefits in that timeframe without being designated as expedited service cases. Moreover, case records indicate that the assignments to expedited service did not always correctly implement the rules for expedited service eligibility. These issues are addressed in Chapter Four. 2. The Quality Control system, which draws a nationwide sample of active food stamp cases each month, contains some information on cases' expedited service status. State-to-State differences in the procedures for capturing this information make it difficult to describe expedited service cases accurately, however. Prepared by Abi Associates Inc. 11 Chapter Two: Characteristics of the Expedited Service Caseload Prevalence of Expedited Service Among Approved Applications In the 12-month period from October 1991 to September 1992, 7.1 million households were approved to receive food stamp benefits nationwide. Of these, 35 percent, or 2.5 million, received expedited service (see Exhibit 2.1). In August-September 1993, the percentage of approved food stamp households receiving expedited service was higher, at 43 percent. Although the difference between these two estimates appears to suggest that the proportion of expedited service cases rose between 1992 and 1993, further analysis shows that no important increase occurred. The August-September period also saw a relatively high expedited service rate in 1992 (38 percent, as shown in Exhibit 2.2). The difference of five percentage points in the two August-September periods is not statistically significant. It thus appears that no major change in expedited service rates occurred between 1992 and 1993. Change in Expedited Service Rates Since 1984. The previous national study of expedited service in the FSP found that the proportion of applicants receiving expedited service during the February 1983-May 1984 period was 34 percent. The current study's estimate of expedited service rate for October 1991 through September 1992 is 35 percent, which is not significantly different from the 1983-84 rate.3 While the data suggest that the percentage of food stamp applicants receiving expedited service has not increased in the last decade, the actual number of applicants processed under expedited procedures has increased quite substantially. During FY 1992, approximately 2.5 million households received expedited service. Adjusting the figures from the 1987 Study to reflect a 12-month period, instead of 16 months, shows that during the early 1980s, somewhat over 2 million households received expedited processing annually. Thus, the number of actual applications that were processed under expedited service increased by 22 percent during the last decade. This observed increase reflects the substantial growth in the overall food stamp caseload and does not, as discussed above, reflect increases in the proportion of applicants receiving expedited service. 3. Because the August-September 1993 estimate of 43 percent reflects a seasonal peak, it cannot be comparjd meaningfully to the rates found in the 1987 Study. We do not have sufficient information to adjust die August-Seotember 1993 estimate for seasonality, and the data from the earlier study do not allow us to isolate the August-September period. Prepared by Abt Associates Inc. 12 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.1 EXPEDITED SERVICE STATUS OF APPROVED FOOD STAMP APPLICANT HOUSEHOLDS I February 1983-May 1984' October 1991 - September 30, 1992 August - September 1993 Total number of approved food stamp households 7,960,000 7,132,380 794,904 Number receiving expedited service (standard error) Percent receiving expedited service (standard error) 2,710,000 (349,000) 34.0% (2.5) 2,485,603 (289,184) 34.9% (2.9) 338,744 (30,780) 42.6% (3.0) Number regularly-processed (standard error) Percent regularly-processed (standard error) 5,250,000 (501,000) 66.0% (2.5) 4,646,777 (658,916) 65.2% (2.9) 456,159 (47,825) 57.4% (3.0) Unweighted N 2434 4497 3695 ' SOURCE: 1987 Study; unweighted N refers to sample size for detailed case file abstraction. Exhibit 2.2 EXPEDITED SERVICE RATE: 1991-1993 3or 8 ^y^y^y ** •* ** * **yy Month Prepared by Abt Associates Inc. 13 Chapter Two: Characteristics of the Expedited Service Caseload Differences by Office Size and Metropolitan Location. A somewhat higher proportion of applicant households receives expedited services in larger offices than in smaller ones, as shown in Exhibit 2.3.4 Small and medium offices have expedited service rates that are 8 to 9 percentage points lower than the rate for large offices in the 1991-1992 sample. Small offices have lower expedited service rates than both medium and large offices in the 1993 sample. The difference between small and large offices is statistically significant in the 1993 sample, but other differences are not statistically significant. Exhibit 2.3 EXPEDITED CASES AS A PERCENTAGE OF APPROVED APPLICANT HOUSEHOLDS, BY OFFICE CHARACTERISTIC Expedited Cases as a Number of Applicant Percentage of Households Approved Applicant Receiving Expedited Households Service October 1991 - September 1992a Large (2,593 or more cases) 37.9 1,676,387 Medium (1,049 to 2,592 cases) 30.1 688,420 Small (300 to 1,048 cases) 28.5 120,796 Metropolitan 36.0 2,169,893 Non-metropolitan 28.8 315,710 Total 34.9 2,485,603 August - September 1993a Large (2,593 or more cases) 44.2 218,396 Medium (1,049 to 2,592 cases) 43.6 91,394 Small (300 to 1,048) 31.7* 28,954 Metropolitan 44.4 247,994 Non-metropolitan 38.4 90,750 Total 42.6 338,744 a Unweighted N = 4,497 for 1991-1992 sample, 3,695 for 1993 sample. * Significantly different from large at the 0.05 level, and from medium at 0.10 level. 4. All local offices in the continental U.S. were categorized into three equal groups according to the size of their average monthly caseload. The third of the offices with the largest caseloads served approximately 2,600 cases or more. The third with the smallest caseloads served about 1,000 or less. The study sample included 27 large, 17 medium, and 15 3mall offices. Offices serving fewer than 300 cases were not included in the sample. Prepared by Abt Associates Inc. 14 Chapter Two: Characteristics of the Expedited Service Caseload Similarly, metropolitan offices have somewhat higher expedited service rates than non-metropolitan offices by 6 to 7 percentage points, though the observed differences are not statistically significant. Because expedited service is often provided to homeless or destitute cases, it is not surprising to find higher rates in the larger offices in metropolitan areas.5 In fact, it is interesting that the difference is not larger. Clearly, the circumstance that most commonly qualifies applicants for expedited service—having less than $150 in income an4 c 00 or less in liquid resources—occurs for a substantial number of households in all types of locations. The previous study also found similar differences in the expedited ser.ice rate in different-sized offices. The rate in large offices was 11 percentage points grea r than the rate in either small- or medium-sized offices. The study did not examine the effect of office location on the expedited service rate.6 Differences by Region. The estimated percentages of applicants receiving expedited service vary substantially across the FCS administrative regions, ?s shown in Exhibit 2.4. Most of the observed differences are not statistically significant, however, and the regional patterns are not consistent over the two study periods.7 Although some geographic concentrations of expedited service applicants may exist, there is no evidence that such concentrations follow the boundaries of the seven administrative regions. Characteristics of Expedited Cases Among approved food stamp applicants, we expect expedited cases to have characteris-tics that differ from regularly-processed cases, reflecting their differential needs for program assistance. To explore these differences, we use the combined sample of October 1991- 5. Among the 59 offices included in the study, 93 percent of the large offices are located in metropolitan areas. Some medium offices (41 percent) and small offices (20 percent) are also located in metropolitan areas, though most of them are in non-metropolitan areas. 6. See Appendix B, Exhibit B.l. 7. The sample was not designed to provide valid estimates by region; the number of offices within each of the seven regions is relatively small. Prepared by Abt Associates Inc. 15 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.4 EXPEDITED CASES AS A PERCENTAGE OF APPROVED APPLICANT HOUSEHOLDS. BY REGION Expedited Cases as a Percentage of Approved Applicant Households October 1991 - September 1992" Northeast Mid-Atlantic Southeast Midwest Southwest Mountain Plains Western Total 43.7 32.4 29.7 29.4 24.0* 42.2 52.4t 34.9 August - September 1993" Northeast Mid-Atlantic Southeast Midwest Southwest Mountain Plains Western Total 29.3§ 53.3 43.0 37.8 52.5 50.4 41.9 42.6 Unweighted N = 4,497 for 1991-1992 sample; 3.695 for 1993 sample. We have applied a simultaneous significance test across all 21 pairwise compari-sons, with each pairwise comparison having to meet a significance level of 4/21 ■ where A is any given significance level. Significantly different from Mountain Plains at 0.10 level and from Western at 0.01 level. Significantly different from Midwest at 0.05 level and from Mid-Atlantic at 0.10 level. Significantly different from Southwest at the 0.01 level. September 1992 cases and August-September 1993 cases. Separate analysis showed no p important demographic differences between the two samples. Demographic Differences. The typical expedited service household is strikingly different from the typical regularly-processed case, as shown in Exhibit 2.5. A majority of expedited service applicants (56 percent) are one-person households, while most regularly-processed households include two or more people. Expedited service cases typically include no 8. See Appendix C, Exhibit C.l. Prepared by Abt Associates Inc. 16 Chapter Two: Characteristics of the Expedited Service Caseload children. Only 38 percent of expedited service households include one or more children as well as one or more adults, but 61 percent of regularly-processed cases fit this description. Given this basic difference in household types, it is not surprising to find a number of differences in the demographic characteristics of the heads of household. Compared to the heads of regularly-processed cases, the heads of expedited service cases are: • more likely to be men; • more likely never to have married; and • less likely to be elderly. Somewhat surprising at first glance is the fact that expedited cases are less likely to be disabled than regularly-processed cases. It seems probable that a substantial number of the disabled cases already have a source of income (SSI, for example) that is sufficient to disqualify them from expedited processing. Despite these pronounced differences between expedited service and regularly-processed cases, about half of each group received food stamp benefits in the past. About a quarter of the expedited service applicants (or half of those with a previous food stamp spell) received expedited processing in their previous food stamp spell.9 This suggests that some expedited service households may cycle on and off the food stamp rolls with little change in their basic economic circumstances. Alternatively, some of these applicants may have become savvy about the rules for qualifying for expedited service, enabling them to receive the service multiple times. Three quarters of the expedited applicants, however, are experiencing either their first instance of food stamp participation or at least their first instance of expedited processing. The factors motivating individuals to apply for food stamp benefits are similar, whether they qualify for expedited or regular processing. This suggests that all food stamp applicants are facing similar pressures, though of differing degrees of severity. The pattern of differences between expedited and regular cases observed in the present study and in the 1987 Study are very similar.10 Although the demographic characteristics of 9. Information on prior receipt of food stamp and expedited service, as recorded in applicants' case file. Reported data may underestimate the true values, particularly for applicants who received benefits in a different State. 10. See Appendix B, Exhibit B.2. Prepared by Abt Associates Inc. 17 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.5 DEMOGRAPHIC CHARACTERISTICS OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VERSUS REGULARLY PROCESSED Expedited Service Regularly Processed Characteristics of Household Head Gender Male 45.0 %••• 26.5 % Female 55.0 73.5 Race White 55.8 % 55.3 % African American 31.3 29.6 Hispanic 10.4 12.9 Asian 0.7 0.8 American Indian 1.5 1.4 Other 0.3 * 0.1 Age—mean 33 ••• 36 <18 2.1 % 2.3 % 18-24 23.1 21.1 25-34 35.5 32.9 35-44 23.9 21.8 45-59 13.3 12.4 >60 2.2 ••• 9.6 Marital status Never married 43.3 %** 29.7% Married 21.0 ••• 35.6 Divorced 16.4 14.4 Separated 17.2 14.2 Widowed 2.1 **• 6.1 Disabled 8.3 %••• 15.8 % Received food stamps previously 44.9 % 47.5 % Received expedited service previously 21.8 %•*• 9.8 % Prepared by Abt Associates Inc. 18 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.5 (cont.) Expedited Service Regularly Processed Characteristics of Household 1 Size of household—mean 1.9 ••• 2.6 1 person 56.2 %♦•* 32.7% 2 persons 20.3 21.9 3-4 persons 19.2 ••• 34.1 5 or more 4.4 ••• 11.3 Household composition Single person, no children3 53.6 %•** 30.9% Single parent with children 27.0 ••• 34.7 Married couple/parents with children 7.9 ♦** 20.6 Multiple adults, without children 3.4 2.6 Multiple adults, with children 3.1 ** 5.5 Married couple without children 3.3 4.1 Other 1.7 1.7 Female-headed with children 24.4 %••• 32.9% Main reason applied for food stampsb Work related 47.8 % 46.3% Household changes 18.5 18.9 Health problems 12.4 13.0 Related to other income sources 11.5 11.4 Related to housing 6.4 5.8 Other 3.6 4.6 Unweighted N 5307 2885 Missing data on household composition make this category not identical to one-person households. 1993 sample only; data from self-administered applicant survey. Significantly different from regularly-processed cases at the 0.10 level. Significantly different from regularly-processed cases at the 0.05 level. Significantly different from regularly-processed cases at the 0.01 level. Prepared by Abt Associates Inc. 19 Chapter Two: Characteristics of the Expedited Service Caseload food stamp cases as a whole have changed over time, the demographic characteristics of expedited cases relative to regular cases have changed little. For example, the proportion of female-headed households has increased over time, reflecting a nationwide trend, but in the present study as in the previous study, the proportion of female-headed households is significantly lower among expedited cases than among regular cases. It is likely that many female-headed households are receiving enough AFDC that they are ineligible for expedited service. Demographic Differences by Office Size and Metropolitan Location. Large offices tend to have a somewhat different profile of applicants than small offices, and similar profile differences can be seen between metropolitan and non-metropolitan offices. Within each category of offices, however, we find the same general pattern of contrasts between expedited service cases and those subject to regular processing. For example, one-person households account for almost half the applicants in large offices (46 percent), but a much smaller proportion in medium and small offices (34-35 percent), as shown in Exhibit 2.6. Within all three office sizes, however, the proportion of one-person households is nearly twice as great in expedited service as regularly-processed cases. Similar patterns emerge from a comparison of metropolitan and non-metropolitan offices, as Exhibit 2.7 shows. Differences in Employment Characteristics. The recent work histories of expedited and regularly-processed applicants are quite different, as is to be expected given the expedited service objective of serving those applicants whose needs are most pressing. As Exhibit 2.8 shows, expedited applicants are far less likely to be employed at the time they apply for benefits than regularly-processed applicants (8 percent versus 26 percent). Almost half of all expedited applicants, however, and 40 percent of regularly-processed applicants worked in the year before applying for benefits. Thus, around 60 percent of both types of applicants have a fairly recent attachment to the labor force. The jobs held by expedited applicants are not quite as good as those of regularly-processed applicants when measured along several dimensions. Expedited applicants are somewhat less likely to have: • worked full-time; Prepared by Abt Associates Inc. 20 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.6 DEMOGRAPHIC CHARACTERISTICS OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VS. REGULARLY PROCESSED, BY OFFICE SIZE Expedited Regularly Service Processed All Large Office Characteristics of household head: Female (%) 152.0 ••• 74.3 65.3 Age (mean) 33 •"• 36 35 Non-white (%) 52.1 55.9 54.4 Employed (%) 6.4 ••• 21.9 15.6 Disable J (%) 7.9 ••• 15.0 12.1 Receivea food stamps previously (%) 46.3 52.1 49.6 Received expedited service previously (%) 23.1 ** 12.9 17.6 Household composition: One-person households (%) 60.9 ••• 36.5 46.3 Female-headed with children (%) 22.9 •*• 36.4 30.9 Unweighted N 3616 1881 5497 Medium Office Characteristics of household head: Female (%) 62.0 **• 72.0 68.5 Age (mean) 33 " 36 35 Non-white (%) 32.3 32.4 32.3 Employed (%) 9.8 *"* 30.6 23.4 Disabled (%) 8.7 •• 14.8 12.7 Received food stamps previously (%] 39.1 38.4 38.6 Received expedited service previously (%) 18.7 ••• 5.3 9.9 Household composition: One-person households (%) 46.2 ••• 26.8 33.6 Female-headed with children (%) 28.4 27.9 28.1 Unweighted N 1246 681 1927 Small Office Characteristics of household head: Female (%) 55.9 "" 73.7 68.3 Age (mean) 33 ••• 37 36 Non-white (%) 13.9 14.6 14.4 Employed (%) 10.0 ••• 22.7 18.8 Disabled (%) 9.8 ••• 24.3 19.9 Received food stamps previously (%) 55.2 53.9 54.3 Received expedited service previously (%) 23.2 11.8 14.9 Household composition: One-person households (%) 50.8 ••• 28.5 35.3 Female-headed with children (%) 24.2 26.0 25.5 | Unweighted N 445 323 768 Significantly different from regularly-processed cases at the 0.10 level. Significantly different from regularly-processed cases at the 0.05 level. Significantly different from regularly-processed cases at the 0.01 level. Prepared by Abt Associates Inc. 21 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.7 DEMOGRAPHIC CHARACTERISTICS OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VS. REGULARLY PROCESSED, BY OFFICE TYPE Expedited Service Regularly Processed All MetropoBtan Characteristics of household head: Female (%) Age (mean) Non-white (%) Employed (%) Disabled (%] Received food stamps previously (%) Received expedited service previously {%) 54.4 ••• 33 *** 48.9 6.9 *** 8.2 ••• 42.7 21.5 ,#* 74.2 36 50.6 23.1 14.2 46.0 10.1 66.5 35 50.0 16.8 11.9 44.7 14.9 Household composition: One-person households {%) Female-headed with children (%) 57.8 ••• 24.5 ••• 34.2 34.9 43.4 30.9 Unweighted N 4134 2048 6182 Non-Metropolitan Characteristics of household head: Female {%) Age (mean) Non-white (%) Employed (%) Disabled (%) Received food stamps previously (%) Received expedited service previously (%) 57.7 ••• 32 ••• 24.3 10.4 *** 8.4 ••* 53.6 23.2 •*• 71.1 37 24.5 30.1 21.0 52.4 9.0 66.5 36 24.5 23.4 16.8 52.8 13.6 Household composition: One-person households (%) Female-headed with children (%) 49.4 *•• 23.8 "• 27.6 25.7 35.1 25.1 Unweighted N 1173 837 2010 Significantly different from regularly-processed cases at the 0.10 level. Significantly different from regularly-processed cases at the 0.05 level. Significantly different from regularly-processed cases at the 0.01 level. • worked the entire year prior to applying for benefits; • received health insurance through their employer; and • worked at their job for more than one year. The hourly wage, and consequently the monthly earnings received by expedited applicants, are also somewhat less than those of other applicants, although these differences are not statistically Prepared by Abt Associates Inc. 22 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.8 EMPLOYMENT CHARACTERISTICS OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VERSUS REGULARLY-PROCESSED" Characteristics Expedited Service Regularly- Processed Employment Status Currently employed 7.6 %•** 25.5% Worked in past 12 months but not currently employed 49.1 ••• 37.7 Did not work in past 12 months 43.3 • 36.9 Unweighted N 2208 1218 Job Characteristics* Worked 11 or 12 months in past year 18.0 %*** 31.3 % Job tenure less than 1 year 66.3 •*• 51.9 Worked 30+ hours per week 66.4 71.0 Received health insurance through employer 23.4 ••• 34.3 Mean hourly wage $6.54 $6.76 Mean monthly earnings $969 $1,017 Unweighted N 1256 747 * Data from the self-administered applicant survey and thus available only for the 1993 sample. b Includes only those who worked in Mst 12 months. * Significantly different from regularly-processed cases at the 0.10 level. * * Significantly different from .ogulariy-processed cases at the 0.05 level. ••* Significantly different from regularly-processed cases at the 0.01 level. significant. Differences in Income and Resources. Expedited services are intended to be provided to those applicants in most urgent need of assistance. One would therefore expect expedited service households to have lower incomes and assets than households receiving regular processing. The data bear out this expectation.11 Applicants receiving expedited services have an average monthly gross income of $154, or a litde over one quarter of the average recorded for regularly-processed cases (see Exhibit 2.9). Regular applicants are clearly poor, with incomes amounting to 59 percent of the federal 11. No important differences exist between the FY 1992 and 1993 samples, as Exhibit C.2 in Appendix C shows. Prepared by Abt Associates Inc. 23 Chapter Two: Characteristics of the Expedited Service Caseload poverty level on average; but expedited service applicants are in even more difficult situations, as their incomes average just 19 percent of the poverty level. Expedited applicants' lower earnings account for 60 percent of the difference in average gross income. Differences in Social Security account for 12 percent and "other" income for 10 percent of the overall difference. Expedited service cases also have lower amounts of income from AFDC, SSI and unemployment insurance. General Assistance is the only income source providing similar amounts of income to expedited service and regularly-processed applicants. Some of the patterns of income reflect differences in the demographic composition of cases seen earlier. For example, since fewer expedited applicants are elderly or disabled, it is not surprising that fewer of them receive Social Security or SSI benefits. Similarly, with expedited service cases including a large proportion of one-person households, they are less likely to receive AFDC and more likely to receive General Assistance than regularly-processed cases Neither expedited nor regularly-processed cases have substantial assets, with average total asset values of $60 and $170, respectively (see Exhibit 2.10). Both groups have liquid resources that, on average, are below the $100 limit for expedited service (under two of the four criteria). Even if non-liquid resources were included, most expedited cases would still fall below the $100 limit. Bank accounts are the largest single source of the difference in assets between expedited and regular cases. Only 10 percent of expedited service applicants have any bank accounts, compared to 24 percent of those regularly processed, and the $66 difference in average bank account holdings accounts for almost two-thirds of the overall difference in assets. Patterns in shelter expenses differ between expedited service and regularly-processed households in two ways, reflecting the criteria under which applicants can qualify for expedited service. First, homeless cases automatically qualify for expedited service, and consequently, expedited service cases are three times as likely as regularly-processed cases to have no shelter expenses at all (see Exhibit 2.11). On the other hand, households whose shelter costs exceed their combined income and assets also qualify for expedited service, and many of these households have quite substantial shelter costs. When these cases are averaged in with the others, we find that average shelter costs for expedited service cases are 72 percent of the average for regular cases, despite their having only about a quarter as much income as regular Prepared by Abt Associates Inc. 24 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.9 MONTHLY INCOME RECEIVED BY APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VERSUS REGULARLY PROCESSED Expedited Service Regularly Pro-cessed Monthly Gross Income Mean amount Percent with zero income Mean amount for those reporting non-zero amount Income relative to poverty level $154 ••• 53.9 %••• $334 •♦• .19 ### $532 14.3 % $621 .59 Sources of Income Earnings Percent receiving Mean amount (all cases)* Mean amount for those reporting non-zero amount 13.0 %••• $47 ••♦ $364 ••• 37.9 % $272 $720 AFDC Percent receiving Mean amount (all cases)9 Mean amount for those reporting non-zero amount 9.3 % $27 •*• $295 13.2 $41 $315 General Assistance Percent receiving Mean amount (all cases)" Mean amount for those reporting non-zero amount 12.1 % $24 $199 •♦• 8.3 % $21 $250 Social Security Percent receiving Mean amount (all cases)3 Mean amount for those reporting non-zero amount 1.7 %•♦• $6 ••• $387 ••• 11.3 % $53 $471 SSI Percent receiving Mean amount (all cases)' Mean amount for those reporting non-zero amount 2.4 %♦♦♦ $9 ••• $371 10.5 % $35 $339 Unemployment compensation Percent receiving Mean amount (all cases)3 Mean amount for those reporting non-zero amount 3.6 %**• $16 ••• $452 *♦* 8.1 % $45 $563 Other4' Percent receiving Mean amount (all cases)3 Mean amount for those reporting non-zero amount 8.7 %♦♦• $24 ••• $270 ••• 17.3 % $63 $363 Unweighted N 5307 2&85 • Averaged across all cases; includes those with no income from this source. b Includes, for example, child support, worker's compensation, veteran's benefits, money from relatives and friends. ' Significantly different from regularly-processed cases at the 0.10 level. ** Significantly different from regularly-processed cases at the 0.05 level. * * * Significantly different from regularly-processed cases at the 0.01 level. Prepared by Abt Associates Inc. 25 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.10 ASSETS OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VERSUS REGULARLY PROCESSED r Expedited Regularly- Service Processed Total assets Mean amount (all cases)* $60 ••• $170 Percent reporting zero assets 80.9 %••• 64.6 % Mean amount for those reporting non-zero amount $313 •• $481 Total liquid resources (cash, bank accounts, other) Mean amount (all cases)3 $22 ••• $96 Percent holding 17.0 %••• 32.1 % Mean amount for those reporting non-zero amount $128 ••• $300 Type of assets Cash Percent holding 8.3 %♦* 13.0 % Mean amount (all cases) (all cases)" $7 $11 Mean amount for those reporting non-zero amount $80 $84 Bank accounts Percent holding 10.3 %*** 23.6 % Mean amount (all cases)" $13 ••• $79 Mean amount for those reporting non-zero amount $130 *** $334 Other liquid resources Percent holding 0.5 %** 1.7 % Mean amount (all cases)' $2 •* $7 Mean amount for those reporting non-zero amount $334 $385 Vehicle (countable portion)6 Percent holding 3.3 % 6.8 % Mean amount (all cases)" $22 •• $68 Mean amount for those reporting non-zero amount $685 $1001 Other non-liquid resources Percent holding 0.2 %* 0.6 % Mean amount (all cases)3 $16 $6 Mean amount for those reporting non-zero amount $8435 $1032 | Unweighted N 5307 2885 ' Averaged across all cases; includas those with no assets from this source. b Value of vehicle in excess of $4,500. * Significantly different from regularly-processed cases at the 0.10 level. * * Significantly different from regularly-processed cases at the 0.05 level. •** Significantly different from regularly-processed cases at the 0.01 level. Prepared by Abt Associates Inc. 26 Chapter Two: Characteristics of the Expedited Service Caseload cases. Thus, the overall pattern of shelter expenses reflects the inclusion of two quite different kinds of households in the expedited service caseload.12 Exhibit 2.11 MONTHLY SHELTER EXPENSES OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VERSUS REGULARLY PROCESSED Expedited Service Regularly Processed Total shelter expenses Mean amount (all cases)" Mean amount for those reporting non-zero amount Percent reporting no shelter expenses $256 ••• $393 34.7 %•*• $354 $400 11.2 % Unweighted N 5307 2885 ' Averaged across all cases; includes those with no shelter expenses. *" Significantly different from regularly-processed cases at the 0.01 level. The overall pattern of greater income and resources for regularly-processed cases can be seen in offices of all sizes, and in metropolitan and non-metropolitan offices.13 It is interesting to note, however, that the income gap between expedited service and regularly-processed cases is greater in the non-metropolitan offices. For example, expedited service cases in non-metropolitan offices have lower average incomes than those in metropolitan offices, at $117 and $163, respectively (see Exhibit 2.12), but the pattern is reversed for regularly-processed cases. Average income for these cases in non-metropolitan offices is $605, compared to $510 in metropolitan offices. The main reason for this pattern is that regularly-processed cases in non-metropolitan areas are more likely to be employed and have substantially more earnings than those in metropolitan offices. 12. Chapter 3 (Exhibit 3.3) examines the shelter expenses of different types of expedited applicants in more detail. 13. See Appendix D, Exhibit D. 1, for income, assets, and expenses by office size. Prepared by Abt Associates Inc. 27 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.12 INCOME, ASSETS. AND SHELTER EXPENSES OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VS. REGULARLY PROCESSED. BY OFFICE TYPE Expedited Service Regularly Processed All Metropofft9/1 Monthly gross income: Mean amount Percent with zero income Income relative to poverty level $163 ••• 54.0 %••• 0.20 ••• $510 16.1 % 0.57 $375 30.9 % 0.43 Earnings: Mean amount Percent receiving $49 ••• 12.1 %*'• $258 35.9 % $176 26.6 % Unearned income: Mean amount Percent receiving $114 ••• 35.8 %••• $253 56.5 % $199 48.5 % Total assets: Mean amount Percent reporting zero assets $59 •• 82.9 %••• $139 69.0 % $107 74.4 % Liquid resources: Mean amount Percent holding $20 ••• 14.9 %••• $80 28.6 % $57 23.3 % Total shelter expenses: Mean amount Percent reporting no shelter expenses $276 *•* 33.3 %*** $378 10.9 % $338 19.66 % Unweighted N 4134 2048 6182 Non-Metropo(itan Monthly gross income: Mean amount Percent with zero income Income relative to poverty level $117 •*• 53.5 %••• 0.14 ••• $605 8.4 % 0.67 $438 23.8 % 0.49 Earnings: Mean amount Percent receiving $40 ••• 16.6 %*** $324 44.6 % $227 35.0 % Unearned income: Mean amount Percent receiving $77 ••• 32.7 %•*• $280 61.2 % $211 51.4 % Total assets: Mean amount Percent reporting zero assets $66 ••• 72.2 %••* $280 49.3 % $207 57.1 % Liquid resources: Mean amount Percent holding $30 ••• 25.9 %••* $152 44.4 % $110 38.1 % Total shelter expenses: Mean amount Percent reporting no shelter expenses $174 *•* 40.5 %*** $272 12.2 % $238 21.9 % Unweighted N 1173 837 2010 Significantly different from regularly-processed cases at the 0.10 level. Significantly different from regularly-processed cases at the 0.05 level. Significantly different from regularly-processed cases at the 0.01 level. Prepared by Abt Associates Inc. 28 Chapter Two: Characteristics of the Expedited Service Caseload Benefit Receipt and Caseload Dynamics14 The differences in case characteristics between expedited and legularly-processed cases are reflected in their initial allotments and subsequent benefit receipt. On the one hand, expedited service cases are smaller, which would tend to decrease their allotments. On the other hand, they have less income, which would tend to increase their allotments. The net effect of these two factors is that expedited service households receive initial allotments that are slightly larger than the average for regularly-processed cases—$160 versus $157. On a per capita basis, however, expedited service cases receive substantially larger initial allotments—$94 per person versus $66. As discussed below, expedited service cases differ from regularly-processed cases in that they have substantially shorter spells of food stamp receipt. Furthermore, they are less likely to return to the program after leaving. In the months in which they are active, however, they receive essentially the same benefit amount as regularly-processed cases. Length of Spell.15 Expedited service cases are substantially more likely to terminate quickly than other cases. For example, 29 percent of expedited service cases, but only 17 percent of regularly-processed cases, close within three months (Exhibit 2.13). After the third month, the percentage closing in each month is roughly similar for expedited service and regularly-processed cases. Only 14 percent of expedited service cases remain open continuously 14. Information on benefit receipt and case status was collected on all sample members for up to 23 months from the month they were approved until the month the case file record abstraction was completed. Thus, fewer months of data were available for cases in the 1993 sample than those in the FY 1992 sample. Because cases applying after the 15th of the month receive an initial allotment that covers both the first and second months of the certification period, we cannot begin to analyze case activity consistendy for all cases until the third month of activity. Starting from the third month of benefit receipt, we had a (weighted) average of 6.4 months of data for the 1993 sample and a (weighted) averaged of 19.3 months for the FY 1992 sample. For both subsamples combined, the mean number of months observed from the third month on was 14.1. 15. The distributions of spell lengths were obtained via weighted survival analysis. As discussed in the previous footnote, we cannot distinguish between closure after one month and closure after two months. The mean spell lengths were calculated based on the assumptions that (a) half of all cases that closed within the first two months closed after one month, and (b) the hazard rate for Months 24 and beyond was a constant for each type of case, equal to its average value in Months 13 through 23. Prepared by Abt Associates Inc. 29 Chapter Two: Characteristics of the Expedited Service Caseload for two years or more, compared with 29 percent of regular cases. The mean spell lengths for the two groups of cases are 12 months and 20 months, respectively.16 These shorter spell lengths for expedited service cases are consistent with several possible interpretations. One possibility is that a substantial number of these cases are in quite volatile economic situations, and their need for assistance is short-lived. Another possibility is that certain cases, such as homeless households, lose touch with the food stamp agency or simply cannot get themselves sufficiently organized to appear for recertification. A third possible interpretation is that some cases take advantage of the limited verification entailed in expedited services, fraudulently receiving benefits until they are terminated for failure to provide verification. The data do not allow us to know how many cases conform to these various models. Case Activity. As well as closing more quickly, expedited service cases reopen somewhat more slowly. The proportion of closed cases that reopened within 12 months of closure was 14 percent for expedited service cases and 18 percent for regularly-processed cases (Exhibit 2.14).17 Negligible differences were seen for reopenings within two and six months of closure. 16. The distribution of lengths of completed spells of food stamp receipt was also calculated in Nancy R. Burstein, Dynamics of the Food Stamp Program as Reported in the Survey of Income and Program Participation, Report to the Food and Nutrition Service, U.S. Department of Agriculture, Abt Associates Inc., Cambridge MA (1993). Burstein's results were based on self-reported rather than administrative data, and pertain to a much earlier time period (1983-1986). Comparing the last columns of Exhibit 2.13 with corresponding information in Burstein (1993), we see the following patterns: SIPP Data 1983-1986 Administrative Data 1991-1993 Median length of completed spells 6 months 8 months Mean length of completed spells 21 months 17 months Proportion of spells ending within 12 months 67 percent 62 percent Proportion of spells lasting two years or more 20 percent 24 percent Burstein's results are broadly similar to those shown here for expedited and regular cases combined, though there is some suggestion that spell lengths are somewhat longer in the 1991-1993 period than in the 1983-1986 period. 17. These proportions were calculated based on those cases that closed at least 13 months before the end of the observation period. Prepared by Abt Associates Inc. 30 II Exhibit 2.13 DISTRIBUTION OF LENGTH OF FIRST OBSERVED SPELL OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VERSUS REGULARLY-PROCESSED 1 2 i*> Months Expedited Service Regular Cases All Cases Probability of closure Cumulative probability of closure Probability of closure Cumulative probability of closure Probability of closure Cumulative probability of closure 1-2 16.0% 16.0% 8.1% 8.1% 11.2% 11.2% 3 12.6 28.6 9.1 17.2 10.4 21.6 4 8.3 36.8 6.0 23.2 6.8 28.3 5 5.8 42.6 6.0 29.2 5.9 34.2 6 7.8 50.5 8.5 37.6 8.2 42.5 7 5.6 56.1 4.7 42.4 5.0 47.4 8 3.3 59.3 3.3 45.7 3.3 50.7 9 3.7 63.0 1.7 47.4 2.4 53.1 10 2.5 65.6 2.8 50.2 2.7 55.8 11 1.6 67.1 3.3 53.5 2.7 58.5 12 4.4 71.5 3.8 57.3 4.0 62.4 13-18 9.3 80.9 9.2 66.5 9.3 71.7 19-23 4.7 85.6 4.8 71.3 4.8 76.5 24 or more 14.4% 100.0% 28.7% 100.0% 23.5% 100.0% Mean 11.6 20.2 16.6 Median 6 10 8 § a' i 8. S1 3 I Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.14 PROPORTION OF CLOSED CASES RETURNING TO THE FOOD STAMP CASELOAD Expedited Service Regular Cases Proportion of closures lasting no longer than: 2 months (Unweighted N) 8.6% (2915) 8.9% (1177) 6 months (Unweighted N) 13.6 (2778) 14.6 (1101) 12 months (Unweighted N) 14.4 (2386) 18.3 (848) Expedited and regular cases were almost identical in the number of spells of food stamp receipt that they were likely to experience. The great majority of cases (89.8 and 91.2 percent, respectively) had only one spell; nearly all of the remaining cases (8.7 percent and 7.4 percent, respectively) had two spells. Among later spells, those cases that originally were expedited were substantially more likely to reopen as expedited cases than those that originally received regular service (61 percent versus 21 percent).18 Because of the shorter initial spell length and the lower rate of recidivism, expedited service cases were active for relatively fewer months than regularly-processed cases. Expedited cases were active for 34.9 percent of the time for which they were observed, compared with 49.8 percent for regularly-processed cases. The average (non-zero) benefit after the first two months, however, was $164 for both types of cases, indicating that for the months they were active, ex, edited and regularly-processed cases received similar allotments on average. 18. These percentages are based on those cases for whom status at reopening was known—483 expedited service and 174 regularly-processed cases. Information on status at reopening was missing for 32 percent of expedited service and 38 percent of regularly-processed cases. Prepared by Abt Associates Inc. 32 Chapter Two: Characteristics of the Expedited Service Caseload Summary During the 12-month period from October 1991 through September 1992, the study estimates that 35 percent of all applications approved for food stamp benefits were given expedited processing. This rate is similar to the 34 percent rate estimated by die 1987 Study for February 1983-May 1984. While the proportion of applications processed under expedited service rules has not changed dramatically in the last decade, the actual number of households receiving expedited processing has increased quite substantially due to the overall increases in the food stamp caseload. During FY 1992, 2.5 million households received expedited service, a 22 percent increase from the early 1980s, when an estimated 2 million households received expedited service each year. Many observers believe that the McKinney Act, by expanding the categories of cases eligible for expedited service, substantially increased the proportion of cases receiving expedited service. Furthermore, with the explosive growth of the food stamp caseload as a whole in the late 1980s and early 1990s, one might expect some fundamental change in the type of expedited service cases. It appears, however, that these factors caused no profound change in either the proportion of applicants who receive expedited processing or the profile of these cases. The current study finds, as did the 1987 Study, that expedited service applicants tend to be: • one-person households and households without children; • not elderly or disabled; • in much more severe financial circumstances than regularly-processed cases; and • somewhat more prevalent in offices located in metropolitan areas and offices with large caseloads. After expedited service cases begin receiving food stamp benefits, they tend to leave the program somewhat more quickly than regularly-processed cases. Once the expedited service cases close, they are somewhat less likely to re-apply for benefits, at least within the next year. Thus, expedited service cases have more fleeting contact with the FSP than other cases, on average, even though they were in more severe financial circumstances when they initially applied for benefits. Prepared by Abt Associates Inc. 33 BLANK PAGE y\ CHAPTER THREE EXPEDITED SERVICE ENTITLEMENT CRITERIA One challenge faced by policymakers in designing the laws and regulations concerning expedited service has been to define the types of households entitled to receive expedited service. The intent of policymakers is clear—to serve quickly those in most urgent need of assistance. Defining "neediness," however, is a more difficult issue. Under current law, four categories of households are entitled to receive expedited service: • households that have less than $150 in gross monthly income and $100 or less in liquid resources; • households composed of destitute migrant and seasonal farm workers with liquid resources of $100 or less; • households in which all members are homeless; and • households whose combined gross monthly income and liquid resources are less than their monthly housing and utility costs. The latter two criteria were added by the Stewart B. McKinney Homeless Assistance Act of 1987 as part of a broader effort to provide needed services to homeless households. The intent of the Act with respect to the Food Stamp Program (FSP) was to provide immediate food stamp benefits to the homeless and those households at risk of becoming homeless because they lack sufficient resources to cover their shelter expenses. The McKinney Act also significantly broadened the definition of a homeless household to include not only individuals without fixed mailing addresses or permanent dwellings, but also those living in shelters and other similar institutions and those living temporarily with friends or relatives. Many officials believe that the groups added by the McKinney Act substantially increased the number of cases processed under expedited service. In addition, some have expressed concerns that expedited service is no longer targeted to those households with the most Prepared by Abi Associates Inc. 35 Chapter Three: Expedited Service Entitlement Criteria urgent need for emergency assistance. In particular, they worry that the broad homeless definition established by the McKinney Act includes persons who are not truly homeless.1 This chapter examines the effect of the McKinney Act on the size of the expedited service caseload by analyzing the criteria under which applicants qualify for expedited service. We also examine various household characteristics in order to determine whether the households currently receiving expedited service are indeed those most in urgent need. Chapter Two has already shown that households receiving expedited service have less income and fewer resources than regularly-processed households. The question addressed here is whether households qualifying for expedited service under different criteria exhibit any differences in their need for immediate assistance. Expedited Service Entitlement Criteria As discussed above, households may qualify for expedited service under any of four criteria. Exhibit 3.1 shows the distribution of expedited cases, by entitlement criteria for the 1991-1993 period.2 The analyses presented in this section are based solely on the classification(s) recorded in the case file. The analysis does not "second guess" the worker's classification by examining, for example, the recorded amounts of income and resources. Chapter Four looks more closely at the accuracy of the expedited service classification. For over half of all expedited service cases, the case file indicated that the case met two or more of the criteria for expedited processing. It is quite possible that some additional cases met more than one criterion, but that the worker recorded only one in the case file. Thus, the percentage of applicants shown as qualifying for expedited service under any given criterion represents a lower bound. The first column of Exhibit 3.1 shows a duplicated distribution in which some households appear in more than one category. The total thus sums to more than 100 percent. 1. Survey of State officials conducted by FCS in 1993. 2. We also examined the distributions for 1991-1992 and 1993 separately and found that they were virtually identical. See Appendix C, Exhibit C.3. Prepared by Abt Associates Inc. 36 Chapter Three: Expedited Service Entitlement Criteria Exhibit 3.1 APPROVED APPLICANTS RECEIVING EXPEDITED SERVICE, BY ENTITLEMENT CRITERIA Entitlement Criteria Percentage Distribution of Approved Applicants Receiving Expedited Service Duplicated Unduplicated Monthly income/resources below limits Destitute migrant/seasonal worker "McKinney criteria" Homeless Shelter expenses exceed income/resources Total Unweighted N 90.3% 1.7 24.3 55.8 > 100.0% 5234 90.3% 0.1 2.5 7.1 100.0% 5234 The second column is unduplicated. Each case appears in only one category—the first identified category in the order listed. The total of this column sums to 100 percent. Fully 90 percent of all expedited service cases qualify because their income and resources are below the established limits. Thus, most households receiving expedited service have very little money available with which to purchase food. Destitute migrants and seasonal farmworkers comprise a small percentage of the expedited service caseload—2 percent. Most also qualify for expedited service based on the income/resources criterion, however. Of special interest are the households qualifying for expedited service because of the McKinney Act. Overall, a substantial number of expedited service cases are homeless (24 percent) or appear at risk of becoming homeless (56 percent). Most of these households, however, also have income and resources below the established guidelines, and thus would have qualified for expedited service prior to the McKinney Act. Only 10 percent of those households qualifying for expedited service can be regarded as "McKinney" cases, meaning that they qualify for expedited service only because of the McKinney Act provisions. Most of these cases are not homeless (2.5 percent), but are considered in danger of becoming homeless (7.1 percent) because their shelter costs exceed their income and liquid resources. Prepared by Abt Associates Inc. 37 Chapter Three: Expedited Service Entitlement Criteria We conclude that the McKinney Act added a substantial, though not overwhelming, number of cases to the expedited service caseload. In fact, the McKinney Act is responsible for the stability in the expedited service rate observed over the past decade. Without the McKinney Act, the rate would have decreased to approximately 31 percent. Differences by Office Characteristics. The McKinney Act appears to have had larger impacts in some areas, though none of the observed differences are statistically significant (see Exhibit 3.2).3 In the Northeast, 21 percent of all expedited cases qualified solely because of the Act's provisions. Five percent of the expedited caseload were homeless households that did not meet the income and resources criterion, and 16 percent had excess shelter expenses. The Northeast also has an expedited service rate above the national average, probably due in part to the additions to the expedited caseload resulting from the McKinney Act (see Exhibit 2.4). The McKinney Act also seems to have had a relatively large impact in the Midwest—18 percent of the expedited caseload qualified because of its provisions. Even though the McKinney Act had a substantial impact in the region, its expedited service rate remains below the national average. The McKinney Act had the smallest impacts in the Mid-Atlantic and Western regions. Only 4-5 percent of all expedited cases can be classified as "McKinney" cases. Despite the relatively small addition to the expedited service caseload in the Western region, the expedited service rate is substantially above the national average. In contrast, the expedited service rate in the Mid-Atlantic is below the national average. The impacts of the McKinney Act did not vary significantly depending on the size of the office or whether it was located in a metropolitan or non-metropolitan area (see Exhibits D.2 and D.3). Relative Need for Expedited Service Households qualifying for expedited service differ from regularly-processed households on a number of dimensions, as Chapter Two showed. Program rules mean that most expedited cases are in worse financial situations than regular cases, and the data show that expedited cases 3. Statistical significance was calculated applying a simultaneous 0.10 level of significance across all 21 pairwise tests. Prepared by Abt Associates Inc. 38 Chapter Three: Expedited Service Entitlement Criteria Exhibit 3.2 EXPEDITED SERVICE ENTITLEMENT CRITERIA, BY REGION Entitlement Criteria Percentage Distribution of Approved Applicants Receiving Expedited Service Duplicated Unduplicated Northeast Monthly income/resources below limits 79.1% 79.1% Destitute migrant/seasonal worker 0.0 0.0 "McKinney criteria" Homeless 21.3 4.5 Shelter expenses exceed income/resources 75.4 16.4 Total > 100.0% 100.0% Unweighted N 611 611 Mid-Atlantic Monthly income/resources below limits 95.7% 95.7% Destitute migrant/seasonal worker 0.7 0.0 "McKinney criteria" Homeless 31.0 2.9 Shelter expenses exceed income/resources 48.3 1.5 Total > 100.0% 100.0% Unweighted N 795 795 Southeast Monthly income/resources below limits 92.7% 92.7% Destitute migrant/seasonal worker 5.3 0.4 "McKinney criteria" Homeless 13.6 0.5 Shelter expenses exceed income/resources 57.2 6.5 Total > 100.0% 100.0% | Unweighted N 1368 1368 Prepared by Abt Associates Inc. 39 Chapter Three: Expedited Service Entitlement Criteria Exhibit 3.2 (cont.) Entitlement Criteria Percentage Distribution of Approved Applicants Receiving Expedited Service Duplicated UndupHcated Midwest Monthly income/resources below limits 81.7% 81.7% Destitute migrant/seasonal worker 0.1 0.0 "McKinney criteria" Homeless 15.8 2.3* Shelter expenses exceed income/resources 54.3 16.0* Total > 100.0% 100.0% Unweighted N 641 641 Southwest Monthly income/resources below limits 91.3% 91.3% Destitute migrant/seasonal worker 1.4 0.0 "McKinney criteria" Homeless 32.2 1.9 Shelter expenses exceed income/resources 36.8 6-8 Total > 100.0% 100.0% Unweighted N 455 455 Mountain Plains Monthly income/resources below limits 90.6% 90.6% Destitute migrant/seasonal worker 0.4 0.0 "McKinney criteria" Homeless 37.1 5.7 Shelter expenses exceed income/resources 41.3 3.8 Total > 100.0% 100.0% || Unweighted N 531 531 Westt?AA7 Monthly income/resources below limits 94.8% 94.8% Destitute migrant/seasonal worker 1.0 0.1 "McKinney criteria" Homeless 27.3 1.2 Shelter expenses exceed income/resources 66.7 3.9 Total > 100.0% 100.0% Unweighted N 833 833 Prepared by Abt Associates Inc. 40 Chapter Three: Expedited Service Entitlement Criteria have far less income and resources than regularly-processed cases. Several-fold differences exist in the average amounts of earned income, unearned income, and ac ts. The issue addressed in this section is whether expedited service cases differ on these measures depending upon the criteria under which they qualify for expedited service. In particular, we are interested in whether McKinney cases differ from other expedited cases in ways that would suggest they are more or less needy than other cases. Although this analysis is intended to provide information on applicants' need for expedited service, it does not employ an absolute definition of "need." Rather, we examine a number of measures that describe the severity of the applicants' circumstances, including their financial situation and their own reports of their eating and housing situations. In general, it is reasonable to assume that people have more need for expedited service when they have lower incomes, more frequent incidents of food insufficiency, and less stable housing arrangements. The analysis therefore compares the various applicant groups on these dimensions, but it makes no attempt to determine whether any particular group does not actually need expedited service. Economic and Demographic Characteristics. Exhibit 3.3 shows the characteristics of expedited service cases by entitlement criteria. This exhibit uses the "unduplicated" criteria shown in Exhibit 3.1. This means that all cases qualifying for expedited service because their income and resources are below the established limits, whether or not they qualify under other criteria as well, are grouped together. Destitute migrant and seasonal farmworkers are not shown separately, because the sample size is too small to provide valid estimates. The homeless cases and those whose shelter expenses exceed their income and liquid resources are households that qualify for expedited service only under the McKinney Act provisions. We also present the characteristics of regularly-processed cases for comparison. Households qualifying for expedited service on the basis of their income and resources comprise 90 percent of all expedited service cases. Their income and resources are extremely limited. The households' average monthly income is $125 and their liquid resources average Prepared by Abt Associates Inc. 41 Chapter Three: Expedited Service Entitlement Criteria Exhibit 3.3 CHARACTERISTICS OF APPROVED APPLICANTS RECEIVING EXPEDITED SERVICE. BY ENTITLEMENT CRITERIA Expedited Service Criteria (unduplicated)* Monthly income/ Shelter expenses Regularly-resources exceed income/ processed below limits Homeless resources applicants Monthly gross income: Mean amount S125 $225 $394 *•• $532 Percent with zero income 58,4 % 46.0 % 8.6 %*•* 14.3 % Income relative to poverty line 0.16 0.30 * 0.47 •** 0.59 Earnings: Mean amount $33 $114 *• $139 ••• $273 Percent receiving 10.1 % 29.3 %#* 36.0 %•** 37.9 % Unearned income: Mean amount $92 $111 $255 *## $259 Percent receiving 33.2 % 27.9 % 60.4 %••• 57.6 % Total assets: Mean amount $57 $76 $77 $170 Percent reporting zero assets 82.2 % 75.2 % 68.7 %•• 64.6 % Liquid resources- Mean amount $19 $42 $44 •• $96 Percent holding 15.8 % 20.3 % 29.2 %•* 32.1 % Shelter expenses- Mean amount $238 $69 ••• $543 ••* $354 Percent reporting no shelter expense 36.7 % 65.3 %,#* 0.6 %•*• 11.2 % | Mean for those reporting non-zero amount $377 $198 ••• $546 "• $399 Characteristics of household head: Female (%> 53.3 % 39.3 %•** 76.3 %*•* 73.5 % Age (mean) 33 31 35 •• 36 Non-white (%) 43.8 % 46.6 % 47.3 % 44.7 % 1 Employed (%) 6.2 % 22.7 %• 16.6 %'" 24.7 % I Disabled (%) 7.8 % 16.9 %*• 12.3 %' 15.8 % j Received food stamps previously (%) 44.1 % 55.8 % 51.5 %* 47.5 % Received expedited service previously (%) 22.4 % 21.2 % 14.4 %• 9.8 % Household composition: ~j One-person households (%) 58.4 % 68.9 % 29.3 %*•* 32.7 % Female-headed one-person households 19.4 % 18.3 % 17.4 % 18.0 % Households with children 35.8 % 29.1 % 62.9 %••• 60.7 % Female-headed with children (%) 22.8 % 18.9 % 42.0 %"• 32.9 % Unweighted N 4718 147 360 2885 Destitute migrants and seasonal farmworkers not shown separately as sample size (n = 9l too small to produce valid estimates. Significantly different from monthly income/resources below limits category at 0.10 level. Significantly different from monthly income/resources below limits category at 0.05 level. Significantly different from monthly income/resources below limits category at 0.01 level. Prepared by Abt Associates Inc. 42 Chapter Three: Expedited Service Entitlement Criteria $19.4 Their shelter expenses average $238, which is almost $100 more than their combined monthly income and liquid resources. The homeless category includes only those homeless households that were not recorded as qualifying for expedited service under the income and resource criteria.5 Consequently, their financial circumstances are somewhat less severe than those of the households that do fall below the income and resource thresholds. Compared to the income/resource group, the homeless: • have roughly twice as much total monthly income ($225 versus $125); • are much more likely to have earnings (29 percent versus 10 percent); and • are more likely to have unearned income from Social Security and SSI, and less likely to receive AFDC and General Assistance. Although the homeless group has higher incomes than the income/resource group, these applicants still fall far below the income levels of regularly-processed applicants. The homeless households' average total income, earned income, and unearned income are all less than half of the average for regularly-processed cases. Homeless applicants and those who meet the income/resource criteria have quite similar demographic profiles. Both groups have a large proportion of one-person households (roughly 60 percent in both groups, compared to 33 percent of regularly-processed cases). Both groups include a high proportion of male applicants and have relatively few female-headed households with children. Not surprisingly, households qualifying for expedited service because their shelter expenses exceed their income and resources are distinguished by exceptionally high shelter expenses—$543 per month, on average. This far exceeds the average monthly expenditures of other expedited service households, and also exceeds those of regularly-processed applicants, who report monthly shelter expenses of $354. 4. As Exhibit 3.3 shows, 58 percent had zero gross income. Of the 42 percent with some income, 13 percent have reported incomes of less than $150, and 29 percent have reported incomes of $150 or more. These latter households should not be entitled to expedited service on the basis of their income, suggesting that they were erroneously classified in the case file records. Some, however, may qualify for expedited service on other criteria. Chapter Four discusses these issues in detail. 5. It is possible, however, that some workers recorded cases as qualifying under only the homeless criterion even though they met other criteria as well. Prepared by Abt Associates Inc. 43 Chapter Three: Expedited Service Entitlement Criteria The demographic profile of the households whose shelter expenses exceed their income and resources is quite similar to the profile of regularly-processed cases. Most are multi-person households, three-quarters are female-headed, and over one-third are female-headed households with children. This pattern differs strikingly from the profiles of expedited service cases that qualify because of income/resources or homelessness, most of which are one-person households. The data suggest that recent job loss may have triggered the food stamp application for a substantial number of households whose shelter expenses exceed their income and resources. Although 36 percent reported some earnings in the past month, only 17 percent of the households were employed when they applied. A quite comparable 38 percent of regularly-processed applicants reported earnings, but 25 percent of the household heads continued to be employed when they applied for benefits. With respect to unearned income, households qualifying for expedited service because their shelter expenses exceed their income and resources look more like regularly-processed households than other expedited service households. Approximately 60 percent of the households report receiving some unearned income, and the monthly average of $255 is virtually identical to the average for regularly-processed cases. The resources possessed by households whose shelter expenses exceed their income/ resources are quite limited. On average, they report total assets of $77, fairly similar to the average for other expedited service households, and less than the $170 average reported by regularly-processed households. Homeless Households. As discussed above, homeless households qualifying for expedited service solely due to the McKinney Act provisions have, on average, monthly income roughly twice that of expedited service households who meet the income and resource limits. The income of these homeless households, however, is still far below that of regularly-processed applicants. The issue addressed in this section is how these "post-McKinney" homeless households compare to the "pre-McKinney" homeless—those who also qualify for expedited service on the basis of their income and resources. Exhibit 3.4 shows the characteristics of all homeless applicants, separating those who qualified for expedited service prior to the McKinney Act from those who qualified only because of the Act's provisions. The pre-McKinney homeless are exceptionally poor, with less than half the income and resources of other households who qualified for expedited service prior to the Prepared by Abt Associates Inc. 44 Chapter Three: Expedited Service Entitlement Criteria Exhibit 3.4 CHARACTERISTICS OF APPROVED HOMELESS APPLICANTS. BY ENTITLEMENT CRITERIA Would Have Qualified for Expedited Service Prior to McKinney Act Yes No Monthly gross income: Mean amount Percent with zero income Income relative to poverty line $50 •" 76.8 %•" 0.07 ••• $225 46.0 % 0.30 % Earnings: Mean amount Percent receiving $12 »•• 5.0 %•• $114 29.3 % Unearned income: Mean amount Percent receiving $38 ■ 18.9 % $111 27.9 % Total assets: Mean amount Percent reporting zero assets $23 * 89.4 %** $76 75.2 % Liquid resources: Mean amount Percent holding $5 * 8.3 %• $42 20.3 % Shelter expenses: Mean amount Percent reporting no shelter expense $39 « 81.5 %* $69 65.3 % | Characteristics of household head: Female 1%) Age (mean) Non-white (%) Employed (%) Disabled (%) Received food stamps previously (%) Received expedited service previously (%) 35.2 % 32 47.1 % 2.4 %•• 5.8 %*• 41.8 %* 23.7 % 39.3 % 31 46.6 % 22.7 % 16.9 % 55.8 % 21.2 % Household composition: One-person households (%) Female-headed with children (%) 81.7 %,,# 12.4 % 68.9 % 18.9 % Unweighted number 1503 147 Weighted percent 89.8 % 10.2 % Significantly different from value for "no" group at 0.10 level. Significantly different from value for "no" group at 0.05 level. Significantly different from value for "no" group at 0.01 level. Prepared by Abt Associates Inc. 45 Chapter Three: Expedited Service Entitlement Criteria McKinney Act, and one quarter the income and resources of other homeless households. Few are employed, and they report average monthly unearned income of $38, approximately half of which comes from General Assistance. Their total reported assets average $23. Most of the homeless applicants, both pre- and post-McKinney, report no expenditures for shelter. Those that do report some expenses have fairly low expenses, on average. Some of these reported expenses are undoubtedly payment for accommodations in shelters; others may represent contributions to friends or relatives with whom they are temporarily staying. The percentage with shelter expenses is lower for the pre-McKinney group: only 19 percent report any shelter expenditures, compared to 35 percent of the post-McKinney group. This suggests that the housing situation for the pre-McKinney group may be the more tenuous. In other respects, the pre- and post-McKinney homeless households tend to be more similar to each other than to any of the other categories of applicants. They are predominantly one-person households, predominantly male, and rarely female-headed households with children—and all of these statements characterize the pre-McKinney group somewhat more than the post-McKinney group. Access to Food. A further indicator of a household's need for immediate food stamp assistance is the degree to which the household is experiencing difficulties providing food for its members. Because standard application forms provide no information on the adequacy of access to food, a survey of food stamp applicants was conducted. As discussed in Chapter One, all households that applied for food stamps in the sample offices during August and September 1993 were asked to complete a brief self-administered survey that asked about their circum-stances immediately prior to applying for benefits. Several questions pertained to the applicants' ability to provide food for themselves and their families. Exhibit 3.5 presents the survey questions and responses for expedited and regularly-processed applicants. It also presents the responses of expedited households, depending on the criterion under which they qualified for expedited service. Overall, expedited service households report greater difficulties in providing food than do regularly-processed households. Many regularly-processed applicants report some difficulty, but expedited service applicants are 12 to 16 percentage points more likely to report that: Prepared by Abt Associates Inc. 46 Exhibit 3.5 ACCESS TO FOOD OF APPROVED FOOD STAMP APPLICANTS. BY EXPEDITED SERVICE STATUS Access to Food" Regularly- Processed Expedited Service All Monthly Income/ Resources Below Limits" Homeles8b Shelter Expenses Exceed Income/ Resources" Which statement best describes the food eaten in your household in the last month? Enough of the kinds of food we want to eat 19.7% 16.3% 16.6% 20.2% 12.0% Enough food but not always the kinds of food we want to eat 34.7 27.0ttt 26.7 26.7 27.9 Sometimes not enough to eat 32.9 32.4 32.1 33.9 35.1 Often not enough to eat 12.8 24.4ttt 24.6 19.2 25-0 Total 100.0% 100.0% 100.0% 100.0% 100.0% In the last month, were there days when you or your household had no food or money to buy food? 1 Percent responding "yes" 43.3% 59.0ttt 58.6% 53.2% 64.2% Number of days this occurred (mean)0 8.9 10.4ttt 10.6 7.2*** 9.3 In the last month dlj you or anyone in your household skip meals because there wasn't enough food or money to buy food? Percent responding "yes" 35.4% 50.7ttt 50.8% 48.2% 52.2% Number of days this occurred (mean|c 8.2 9.4t 9.5 7.3 8.7 In the past week, have you eaten in ... places serving free meals or ... gotten free food?d Percent responding "yes" 12.2% 24.4ttt 25.9% 19.8% 6.6%#" Number of days this occurred (mean)c 4.0 4.3 4.4 4.5 3.1 Unweighted N 1320 2371 2139 73 129 Self-reports from applicant survey. Unduplicated criteria; number of migrants too small to present separate estimates. Mean computed for those saying "yes". Excludes free school lunches for children. Significantly different from monthly income/resource9 limits category at 0.10 level Significantly different from monthly income/resources limits category at 0.05 level y? " ' Significantly different from monthly income/resources limits category at 0.01 level t Significantly different from regularly-processed cases at 0.10 level. 11 Significantly different from regularly-processed cases at 0.05 level, ttt Significantly different from regularly-processed cases at 0.01 level. Chapter Three: Expedited Service Entitlement Criteria • they "often did not have enough to eat" during the past month; • they had no money to buy food on some days in the past month; • they or someone in their household had skipped meals because there was no money to buy food; and • they had received free food or free meals during the past week. All of the expedited service groups, including the groups qualifying for expedited service solely because of McKinney Act provisions, report greater problems of food access than the regularly-processed cases. The group with the highest incidence of problems, however, is the homeless applicants who also meet the income and resource criteria (see Exhibit 3.6). These pre McKinney households report a substantially higher incidence of problems than any other group on three of the four measures of food adequacy. Living Arrangements. Details of the living arrangements of food stamp applicants provide additional information about their circumstances at the time they apply for benefits. This issue is particularly relevant for homeless households, because some food stamp officials have raised concerns that some households who qualify for expedited service solely under the expanded definition of homelessness in the McKinney Act are not urgently in need of emergency assistance. They cite, for example, households that report living "temporarily" with friends or relatives for extended periods of time. The self-administered survey asked food stamp applicants several questions about their living arrangements at the time they applied for food stamps. The first question asked whether they had a permanent place to live. The second asked them to report the place or places they slept during the preceding week, and in some instances, how long they had been staying there- Multiple responses were permitted to this question, though generally only one response was given. Exhibit 3.7 presents the responses of expedited service applicants separately for the different entitlement criteria. The responses of regularly-processed applicants are presented for comparison. A large majority of regularly-processed applicants (Sn percent) report that they have a permanent place to live. Most of these have their own apartment or house, though some have a permanent residence with a friend or relative. Regularly-processed food stamp applicants who Prepared by Abt Associates Inc. 48 Chapter Three: Expedited Service Entitlement Criteria Exhibit 3.6 ACCESS TO FOOD OF APPROVED HOMELESS APPLICANTS, BY ENTITLEMENT CRITERIA Access to Food" Would Have Qualified for Expedited Service Prior to McKinney Act Yes No Which statement best describes the food eaten in your household this past month? Enough of the kinds of food we want to eat Enough food, but not always the kinds of food we want to eat Sometimes not enough to eat Often not enough to eat Total 14.7 % 21.3 28.8 35.2 •• 100.0 % 20.2 % 26.7 33.9 19.2 100.0 % 1 In the last month, were there days when you o. fl your household had no food or money for food? Percent responding "yes" Number of days this occurred (mean)b 63.7 % 11.6 ••• 53.2 % 7.2 In the last month, did you or anyone in your household skip meals because there wasn't enough food or money to buy food? Percent responding "yes" h Number of days this occurred (mean)0 60.2 % 10.5 48.2 % 7.3 In the past week, have you eaten in ... places serving free meals or ... gotten free food?c Percent responding "yes" Number of days this occurred |mean)b 37.0 %"*• 4.4 19.8 % 4.5 Unweighted number 726 73 " Self-reports from applicant survey. b Mean computed for those saying "yes." c Excludes free school lunches for children. • Significantly different from value for "no" group at 0.10 level. •• Significantly different from value for "no" group at 0.05 level. Significantly different from value for "no" group at 0.01 level. Prepared by Abt Associates Inc. 49 Exhibit 3.7 LIVING ARRANGEMENTS OF APPROVED FOOD STAMP APPLICANTS, BY EXPEDITED SERVICE STATUS o Living Arrangements* Regularly- Processed Expedited Service All Monthly Income/ Resources Below Limits6 Homeless15 Shelter Expenses Exceed Income/ Resources6 Whether applicant has a permanent place to live Yes No If not, months since had permanent place to live (mean) 86.5% 13.5 21 66.7%ttt 33.4 12t 64.6% 35.4 12 40.0%* • 60.0 11 96.8%' •• 3.2 Where applicant slept during past week: Own apartment, house, or room Friend or relative's place (permanent) Relative's place (temporarily) Friend's place (temporarily) Shelter/welfare hotel Outdoors Other indoors (e.g., bus station, abandoned building) Total 76.6% 11.8 8.5 3.3 1.0 0.6 0.0 >100% 52.4%ttt 15.4t 15.0ttt 8.2ttt 5.0ttt 8.3ttt 2.0ttt >100% 49.4% 16.1 16.1 8.9 5.3 8.9 2.3 >100% 25.6%*" 20.0 22.1 10.8 10.9 16.1 0.0,,# >100% 92.2%,,# 5.7### 2.7### 0.3#*« 0.4#" 0.0,,# 0.0,,# >100% Weeks lived temporarily with relatives (mean) Weeks lived temporarily with friends (mean) 11 7 15 7 15 7 18 o • • • 3... 1*** Unweighted N 1320 2371 2139 73 129 " Self-reports from applicant survey b Unduplicated criteria. ' Significantly different from monthly income/resources limits category at 0.10
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Title | Evaluation of Expedited Service in the Food Stamp Program, Vol. I |
Date | 1995 |
Creator (individual) | Weber, Susan Bartlett. |
Contributors (individual) |
Burstein, Nancy R. Pan, Elsie C. Murphy, Barbara. |
Contributors (group) |
United States. Dept. of Agriculture. Food and Consumer Service. Office of Analysis and Evaluation. Abt Associates. |
Subject headings | Food stamps--United States |
Type | Text |
Format | Pamphlets |
Physical description | 2 v. : ill. ; 28 cm. |
Publisher | [Washington, D.C.?] : U.S. Dept. of Agriculture, Food and Consumer Service, Office of Analysis and Evaluation, |
Language | en |
Contributing institution | Martha Blakeney Hodges Special Collections and University Archives, UNCG University Libraries |
Source collection | Government Documents Collection (UNCG University Libraries) |
Rights statement | http://rightsstatements.org/vocab/NoC-US/1.0/ |
Additional rights information | NO COPYRIGHT - UNITED STATES. This item has been determined to be free of copyright restrictions in the United States. The user is responsible for determining actual copyright status for any reuse of the material. |
SUDOC number | A 98.2:F 73/17/V.1 |
Digital publisher | The University of North Carolina at Greensboro, University Libraries, PO Box 26170, Greensboro NC 27402-6170, 336.334.5482 |
Full-text | I COMPLETED United States \\ Department of / Agriculture Food and Consumer Service Office of Analysis and Evaluation A ?e>3: F 73/n/n I Evaluation of Expedited Service in the Food Stamp Program Volume I 0- 45~iHMSl EVALUATION OF EXPEDITED SERVICE IN THE FOOD STAMP PROGRAM Volume I Authors: Susan Bartlelt Nancy R. Burstein Elsie C. Pan June 1995 Prepared for: Ms. Barbara Murphy U.S. Department of Agriculture Food and Consumer Service Office of Analysis and Evaluation 3101 Park Center Drive, Room 214 Alexandria, VA 22302 Prepared by: Abt Associates 55 Wheeler Street Cambridge, MA 02138 This study wis sponsored by the Office of Analysis and Evaluation. Food and Consumer Service. U.S. Department of Agriculture as part of its ongoing research agenda (contract number 53-3198-2-029). Points of view or opinions slated in this report an- those of the authors and do not necessarily represent the official position of the Food and Consumer Service. ACKNOWLEDGMENTS This study would not have been possible without the generous support of the State and local food stamp staff in the 59 local offices that agreed to participate in this study. State staff answered questions about expedited service practices in their States and paved the way for the data collection effort. We spent many months collecting data in the local offices and the office directors and their staff spent considerable time with our field staff participating in interviews, completing surveys, and helping to locate and review case file records. Members of the Office of Analysis and Evaluation of the Food and Consumer Service established the initial direction and provided guidance and support throughout the entire study. We especially thank our two project officers, Barbara Murphy and Christine Kissmer, who were always available to provide policy guidance and operational assistance. They also provided valuable reviews as the work progressed and we appreciate all their help. Numerous FCS staff, in particular, Steven Carlson, Judy Seymour, and Matt Crispino attended briefings, helped with recruiting the local offices, and provided insightful reviews as the work progressed. Many persons at Abt Associates contributed to the study. In particular, William Hamilton provided invaluable guidance at every step along the way. Donald Camburn directed the data collection effort, coordinating field staff in the 59 local offices. Greg Mills assisted in the analysis of payment error. Diane Porcari, Mark Menne, Debi Magri and Karen Levitt were valuable project members during the design and data collection phases of the project. Michael Battaglia as sampling statistician and Rick De Friesse as lead programmer developed the ^oialysis files. Finally, Susan Byers led the production team that prepared the report. Prepared by Abt Associates Inc. il TABLE OF CONTENTS VOLUME I Executive Summary i Chapter One: Introduction 1 Study Objectives 3 Research Approach 3 Organization of the Report 9 Chapter Two: Characteristics of the Expedited Service Caseload 11 Prevalence of Expedited Service Among Approved Applications 12 Characteristics of Expedited Cases 15 Benefit Receipt and Caseload Dynamics 29 Summary 33 Chapter Three: Expedited Service Entitlement Criteria 35 Expedited Service Entitlement Criteria 36 Relative Need for Expedited Service 38 Summary 53 Chapter Four: Application Processing 57 Timeliness of Benefit Delivery 58 Accuracy of Expedited Service Designations 64 Administrative Practices 67 Summary 72 Chapter Five: The Effect of Expedited Service on Payment Error 75 Benefit Change After Initial Issuance 76 Continuing Payments Made to Expedited Service Cases with Incomplete Verification 84 Impact of Expedited Service on Case Errors for Regularly-Processed Cases .... 84 Summary 88 Chapter Six: The Effect of Expedited Service on Staff Time Required to Process Applications 89 Resources Used for Screening Cases for Expedited Service 89 Impact of Expedited Service on Verification Activities Occurring After the Certification Interview 92 Impact of Expedited Service on Length of Certification Period 95 Summary 97 Prepared by Abt Associates Inc. n Table of Contents Chapter Seven: Major Issues in Expedited Service Policy 99 Entitlement Criteria 99 Five-Day Processing Standard 103 Postponed Verification 104 Screening for Expedited Service 105 Fraud, Error, and Abuse 106 VOLUME n Appendix A: Sample Sizes, Response Rates, and Data Collection Instruments Appendix B: Comparisons to 1987 Study Appendix C: Comparisons of 1991-1992 and 1993 Samples Appendix D: Supplementary Exhibits Appendix E: National Estimates of Presumptive Overpayment Error Prepared by Abt Associates Inc. EXECUTIVE SUMMARY Expedited service is the administrative mechanism that allows the Food Stamp Program to provide rapid assistance to those applicants whose need for food is most urgent. Applicants processed under expedited service procedures are entitled, if they are approved for benefits, to receive their benefits within five days of applying, rather than the normal processing standard of 30 days. Since December 1987, four categories of households qualify for expedited service: • households that have less than $150 in gross monthly income and $100 or less in liquid resources; • households composed of destitute migrant and seasonal farm workers with liquid resources of $100 or less; • households in which all members are homeless; and • households judged at risk of becoming homeless because their combined gross monthly income and liquid resources are less than their monthly housing and utility costs. The Food and Consumer Service (FCS) of the U.S. Department of Agriculture, the federal agency that administers the Food Stamp Program, sponsored a comprehensive study of expedited service that examined the 1981-1984 period.1 Over the past decade, legislative changes and changes in the economic climate have raised concerns among State and federal officials and policymakers about expedited service provisions. Routine program information systems do not provide data on expedited service, and thus FCS has little information on how the patterns and practice of expedited service have changed. This report presents the results of research conducted by Abt Associates Inc. under contract to FCS. The study involved collecting data in a nationally representative sample of 59 local food stamp offices, located in 25 States and the District of Columbia. Food stamp directors and staff were interviewed in each office, as were State-level program officials in each State. Data were extracted from case files for two samples of cases. The first sample, 1. Linda Esrov, James Hersey, John Mitchell, John Moeller. and Mary Dent. Evaluation of Expedited Services in the Food Stamp Program. Washington, DC: U.S. Department of Agriculture, Food and Nutrition Service, and SRA Technologies, Inc., April 1987. Prepared by Abt Associates Inc. M Executive Summary representing all households who applied and were approved for food stamp benefits between October 1991 and September 1992, includes approximately 4,500 cases. The second sample was drawn from cases applying and approved in August and September 1993 and comprises about 3,700 cases; cases in this second sample also completed a brief survey at the time they applied. Findings from this study are compared to those from the previous study to examine changes over the past decade. Somewhat more than one-third of all food stamp applicant households are designated to receive expedited service. During the 12-month period from October 1991 through September 1992, 35 percent of all households approved for food stamp benefits were given expedited processing. The observed proportion of expedited service cases is not substantially different from the 34 percent rate found in the early 1980s by the last national study of expedited service. This result is somewhat surprising. The Stewart B. McKinney Homeless Assistance Act of 1987 expanded the criteria under which applicants qualify for expedited service, and many observers felt that this added a large pool of applicants to the expedited service caseload. Others felt that the proportion of expedited service cases had grown during the rapid rise in the overall food stamp caseload during the late 1980s and early 1990s. However, the study does not find any major changes in the relative number of expedited service cases. While the expedited service rate has not changed, the study does find that the actual number of applicants processed under expedited procedures has increased quite substantially. During the early 1980s, roughly 2 million households received expedited service annually. A decade later, almost 2.5 million applicants received expedited processing—an increase of 22 percent. Expedited services are provided to a higher proportion of households in metropolitan than non-metropolitan areas, and the proportion is higher in large offices than small ones. Even in the small rural offices, however, more than a quarter of all applications receive expedited processing. Similar patterns were observed in the earlier study. Prepared by Abt Associates Inc. \\ Executive Summary About 10 percent of expedited service cases qualify solely under criteria established by the McKinney Act. The McKinney Act added two criteria under which households qualify for expedited service. The first is households in which all members are homeless. The second is households whose monthly shelter costs (housing and utilities) exceed their combined gross monthly income and liquid resources, who are considered to be at risk of becoming homeless. The vast majority of applicants designated for expedited service processing qualified because they had less than $150 in gross income and $100 or less in liquid resources, which was the primary criterion existing before the McKinney Act. About 3 percent of expedited service households qualified solely because they were homeless, and 7 percent because their shelter costs exceeded their income and assets. The McKinney Act is undoubtedly responsible for the relative stability in the expedited service rate. In the absence of the legislation, the rate would have been lower than observed in the early 1980s. Expedited service applicants tend to be in one-person households, to have no children in their households, not to be elderly or disabled, and to have very low incomes. The applicants receiving expedited service are not a monolithic group, but their aggregate profile clearly distinguishes them from regularly-processed cases. The most dramatic difference is that 56 percent of expedited service applicants are one-person households, compared to 33 percent of regularly-processed cases. A number of other differences are related to this one, such as the fact that expedited applicants are more often males and more often never married than regularly-processed cases. The two applicant groups are similar in racial/ethnic background, however. Although the overall profile of food stamp applicants has changed somewhat since the early 1980s, the key differences between expedited and regular cases have remained the same. For example, female-headed households make up a larger proportion of all applicants in the current study than the previous one, but both studies show that the proportion of male-headed households is higher among expedited than regularly-processed cases. The McKinney Act added too few households to the roster of expedited service cases to change its general profile. Nonetheless, the larger of the two McKinney groups—the Prepared by Abt Associates Inc. in Executive Summary households with high shelter costs—looks quite different from the typical expedited service case. The households with excess shelter costs are predominantly multi-person households. Most are headed by women, and most include children. These households have higher incomes on average than other expedited service cases, but they have far higher average shelter costs-higher, in fact, than the shelter costs for regularly-processed cases. Expedited service cases tend to receive food stamp benefits for a shorter time than other cases, and once they leave the program they are somewhat less likely to re-apply. More than a quarter of expedited cases receive three or fewer months of benefits, and about half close in six months. On average, expedited service cases are estimated to receive benefits for 12 consecutive months, compared to 20 months for regularly-processed cases. The data provide no evidence that expedited service cases "recycle" through the Food Stamp Program more than regularly-processed cases. About half of both groups have received food stamps at some tune previous to their application. Once their cases close, the vast majority of households do not receive benefits within the next year. The re-opening rate is somewhat lower for expedited than regularly-processed cases (14 percent versus 18 percent). Expedited service cases generally face quite severe economic and living situations. Expedited service households have, on average, a monthly gross income of $154 when they apply for food stamps, amounting to just 19 percent of the federal poverty standard for their household size. They have an average of $22 in liquid assets. A third of them have no permanent place to live. In all of these dimensions, the circumstances of expedited service cases are substantially more difficult than those of the average regularly-processed case. Although it is difficult to measure whether an applicant has an "urgent need" for food assistance, expedited service is generally provided to households with limited ability to provide food for themselves. Half of the expedited applicants report skipping meals in the past month because they lacked money, and a quarter obtained free food or meals within the past week. Many regularly-processed cases, however, are also needy according to these measures: more than a third skipped meals, and more than a tenth obtained free food or meals. Prepared by Abt Associates Inc. \\ * i \/|U Executive Summary Cases that qualify for expedited service under McKinney Act provisions face more severe circumstances than regularly-processed cases. By definition, households qualifying solely under McKinney Act provisions do not fall below the basic income and resource thresholds for expedited service. These households' average incomes are therefore substantially higher than the average for other expedited cases, but they are still well under the average for regularly-processed cases. Similarly, the McKinney households report less ability to provide food for themselves than regularly-processed households, but report somewhat fewer problems than the expedited households falling below the income and resource thresholds. Many State and local Food Stamp Program managers feel that the McKinney Act provisions create inequities by giving expedited service to some households who are not the ones in most urgent need of assistance. The study findings indicate that this is not a problem on average—th&t is, the average McKinney household is more needy than the average regularly-processed household. However, because there is no simple and universal way to measure the urgency of a household's need, any expedited service criterion that attempts to approximate need will allow some inequities. Since the McKinney households generally face less severe circumstances than those who meet the traditional income and resource criteria, it is practically inevitable that the number of inequities has increased. Over three quarters of all expedited service cases are authorized for benefits within five days of applying, a substantial improvement over the last decade. Of those applications designated for expedited service processing, 76 percent have their benefits authorized within five days. This represents considerable progress from the situation measured in the previous study, which found 59 percent of cases processed within the five-day standard. Success in meeting the five-day standard is greatest in the offices with the lowest proportions of expedited service cases, which tend to be the smaller and non-metropolitan offices. In addition, offices that organize their application processes so as to either conduct same-day interviews or to screen applicants before scheduling the certification interviews do a better job than other offices at meeting timeliness standards. The criteria under which Prepared by Abt Associates Inc. v ix" Executive Summary households qualify for expedited service are not closely related to the speed with which they are processed, however. Most State and local officials who were surveyed consider it unrealistic to expect that all expedited cases can be processed in five days, although they support the general idea of a policy that provides benefits quickly to especially needy applicants. Many advocate extending the processing period to five working days or seven calendar days, although the data indicate that only a small percentage of cases are now processed in six to eight days. The available data do not indicate the reasons why 15 percent of all expedited service cases currently take more than ten days to receive their benefits. Pre-screening for expedited service, same-day certification interviews, and postponed verification help offices meet the five-day standard. Although five days is a relatively short time within which to process applications, some offices use procedures that apparently make the most of that time. Most screen all applicants before the certification interview to identify cases that may qualify for expedited processing, and put those cases on a "fast track." Many have instituted a policy of conducting the certification interview on the day the applicant first comes to the office, either for all applicants or for those referred for expedited processing. Offices using these procedures process a higher-than-average proportion of expedited cases within five days. The Food Stamp Act allows offices to postpone much of the required verification of expedited service applicants' circumstances if this is necessary to provide benefits within five days. Cases whose verification is postponed are somewhat more likely than others to receive their benefits within five days. Although most applicants are correctly assigned for expedited or regular processing, about 18 percent are not. Based on data extracted from case records, it appears that 12 percent of all food stamp applicants would qualify for expedited processing, but are handled by regular procedures and do not receive their benefits within five days. Over half of these are households who do not fall below the basic income and resource thresholds, but whose shelter costs exceed their combined income and resources. It is unclear whether workers do not understand this aspect of the Prepared by Abt Associates Inc. vi Executive Summary expedited service rules as well as others, or whether they feel that these households do not need expedited processing. About 5 percent of all applicants are designated for expedited service even though the information in their case record indicates that they do not qualify. Households with excess shelter costs are slightly over-represented in this group. The general pattern appears to reflect random human error rather than deliberate decisions to provide quick service to cases that narrowly miss qualifying. Some verification is postponed for just under half of all expedited service cases. In 45 percent of the applications handled through expedited procedures, one or more items of verification is postponed.2 The use of postponed verification appears to have increased since the early 1980s, when the previous study found 35 percent of cases to have postponed verification. The increase in postponed verification may have contributed to the higher proportion of cases processed within five days. The gain in cases meeting the five-day standard, however, is greater than the increase in postponed verification. Some offices postpone verification for nearly all expedited service cases, while others hardly ever use the technique. The offices most often using postponed verification tend to have smaller proportions of expedited service cases, lower caseloads per worker, and State policies requiring that expedited services be processed more quickly than the federal five-day standard. A number of State and local officials argue for eliminating postponed verification entirely, or for restricting the types of items for which verification can be postponed. They feel that postponing verification opens opportunities for fraudulent applicants while adding to administrative cost and complexity. The study findings indicate that the policy choice involves a tradeoff: postponed verification does help get benefits to households quickly, but it probably also slightly increases the payment of benefits to ineligible cases. Postponed verification does also require some 2. Households may receive their initial issuance without completing all required verification. All verification must be complete, however, before they receive the next month's benefits. Prepared by Abt Associates Inc. vu it Executive Summary separate administrative procedures that add complexity to office operations, but apparently do not add significantly to administrative costs. Cases whose verification is postponed often receive short certification periods. States are allowed but not required to assign one- or two-month certification periods to cases whose verification is postponed. It appears that workers apply this policy to about one case in three. About 36 percent of postponed verification cases are certified for one or two months, which is 16 percentage points more than the 20 percent rate observed for other expedited cases and 20 percentage points more than the rate observed for regularly-processed cases. Expedited service does not lead to substantial overpayment error, although some cases with postponed verification probably receive higher benefits than they should. While this study did not attempt to measure directly error associated with expedited service, it did examine several measures that serve as indicators of potential error. Examining patterns of benefit change in the early months after initial issuance showed expedited cases that received postponed verification were more likely to experience early termination than either regularly-processed cases or expedited cases that did not have postponed verification (16 percent versus 9-10 percent). This suggests that expedited cases with postponed verification receive somewhat more benefits than they should. The study estimates that this overpayment ranges between $14 million and $30 million a year. While the numbers reflect significant expenditures, they represent between 0.1 and 0.2 percent of total payments made to all active food stamp cases. Few expedited cases that fail to complete their verification continue to receive benefits after the initial issuance, suggesting that local offices have established appropriate mechanisms to terminate cases that never comply with verification requirements. Expedited service does not affect the Quality Control error rate for regularly-processed cases. Some State and local program managers have expressed concerns that providing expedited service diverts resources from other cases, potentially leading to higher error rates Prepared by Abt Associates Inc. viii A" Executive Summary among those cases. To test this hypothesis, data from the Food Stamp Quality Control system were analyzed for the 59 local offices included in the study. No relationship was found between the proportion of expedited service cases in an office and the likelihood that a regularly-processed case from that office received benefits to which it was not entitled. Expedited service appears io have only small impacts on food stamp administrative costs. The most direct impact of expedited service regulations is that all applications must be screened to determine whether t'.iey should have expedited processing. Local office workers estimate that this task requires between 10 and 40 minutes, depending upon how the screening is done. This adds significantly to the total time that eligibility workers estimated for handling applications, which averaged 75 to 100 minutes. The other notable impact results from the use of short certification periods for postponed verification cases, which can increase the total number of recertifications that will be performed for a case. Analysis indicates, however, that only 20 percent of cases with postponed verification (or 3 percent of all applicants) receive an additional recertification because they were initially assigned a one- or two-month certification period. Expedited service does not appear to affect the length of the certification interview (apart from the screening task described above), nor does it substantially increase the frequency with which applicants' verification must be completed after the initial certification interview. Prepared by Abt Associates Inc. IX X //' CHAPTER ONE INTRODUCTION Expedited service is the administrative mechanism through which the Food Stamp Program (FSP) provides immediate assistance to households that have few resources to purchase food in the month they apply for benefits. Applicants processed under expedited service procedures are entitled to receive their food stamps within five calendar days of filing their application, instead of the normal processing standard of 30 days. Under current law, four categories of households qualify to receive expedited service: • households that have less than $150 in gross monthly income and $100 or less in liquid resources; • households composed of destitute migrant and seasonal farm workers with liquid resources of $100 or less; • households in which all members are homeless; and • households judged at risk of becoming homeless because their combined gross monthly income and liquid resources are less than their monthly housing and utility costs. In order to process applications within the mandated timeframe, the local office is allowed to suspend many normal requirements for verifying items of eligibility. The minimum requirement is that applicants must provide proof of identity before receiving their initial benefits. Workers must attempt to verify all items that can be verified within the allowed time, but may postpone any remaining items. Applicants must provide all outstanding verification before receiving a second issuance.l Households applying after the 15th of the month, if they are entitled to expedited service, receive a pro-rated initial month's benefit and a full second month's benefit within the five-day timeframe. This provision ensures that households have adequate resources to purchase 1. The one exception to this rule concerns migrants and seasonal farmworkers, who are allowed one additional month to provide verification from out-of-state sources. This exception can only be used once each season. Prepared by Abt Associates Inc. Chapter One: Introduction food the month they apply for benefits. Households applying before the 15th of the month receive a full or pro-rated benefit, depending on the day they file their application. There is no limit on the number of times a household may be certified under expedited procedures. Before receiving expedited service, however, a re-applying household must complete all verification from the preceding expedited certification (or have been certified under normal procedures). Expedited service procedures were first implemented in 1979. Since that time the law, and consequently the regulations, have undergone a number of changes. These changes—in the entitlement criteria, the processing standard, and operating procedures—have been designed to address concerns about equity and fairness, fraud and error, and administrative burden raised by officials and policymakers at all levels of government. The Food and Consumer Service (FCS) published a comprehensive study of expedited service in 1987 that used data from the 1981-1984 period.2 Since that time, a number of developments have occurred that led FCS to sponsor the current evaluation of expedited service provisions. First, the Stewart B. McKinney Homeless Assistance Act of 1987 expanded expedited service entitlement to homeless households and to households that were in danger of becoming homeless because they lacked sufficient resources to cover their shelter expenses. The Act also significantly broadened the definition of a homeless household, to include not only individuals without fixed mailing addresses or permanent dwellings, but also those living in shelters and other similar institutions and those living temporarily with friends or relatives. States have raised concerns that the proportion of approved applicants entitled to expedited service increased markedly because of the McKinney Act. Many also believe that the groups added by the Act are more difficult to process accurately than other types of expedited cases. Second, the economic downturn of the late 1980s led to a 34 percent increase in the food stamp caseload between 1988 and 1992, and also resulted in State budgetary cutbacks, both of which affected the local administration of the FSP. Many States have argued that expedited service policy adds a difficult administrative burden to already over-stretched systems. 2. Linda Esrov, James Hersey, John Mitchell, John Moeller, and Mary Dent. Evaluation of Expedited Service in the Food Stamp Program. Washington, DC: U.S. Department of Agriculture, Food & Nutrition Service, and SRA Technologies, Inc., April. 1987. We refer to this as the "1987 Study" throughout me report. Prepared by Abt Associates Inc. Giapter One: Introduction Finally, States have been faced with legal challenges for failing to meet expedited and general food stamp delivery standards, and thus FCS is interested in examining the factors that affect the timeliness of benefit delivery. Study Objectives The overall objective of this study is to provide information to allow FCS to assess current expedited service operations at the national level. This project updates findings from previous studies and examines the impact of recent legislative and regulatory changes designed to improve expedited service. The study also responds to States' concerns with expedited service and presents the perspectives of State officials, local food stamp officials, and the advocacy community on the problems they are having with the implementation of expedited service and suggestions for ways to improve operations.3 Specifically, the study: • provides information on the number and characteristics of expedited service households and the nature of expedited service operations; • examines the impact of the McKinney Act on expedited service households and operations; • evaluates the extent to which expedited service operations achieve the intent of federal laws and regulations; • examines the impact of expedited service on overall FSP administration; and • identifies ways in which expedited service policy operations may be improved. Research Approach The study is designed to provide precise and valid national estimates of the size and characteristics of the expedited service population and selected subgroups, and to compare key characteristics and processing outcomes for approved expedited service and regularly-processed 3. In December 1991. FCS canvassed the States, through the Regional offices, to solicit their opinions on the strengths and weaknesses of expedited service policy. The States' responses to this unsuuetured survey provided insights into issues and concerns that are explored systematically and in more detail in the current study. Prepared by Abt Associates Inc. Chapter One: Introduction applicants.4 In order to meet these goals, the sampling design involved a two-stage national probability sample of expedited and regularly-processed households. In the first sampling stage, we selected 59 local food stamp offices to participate in the study.5 In order to select the offices, all local food stamp offices in the 48 contiguous States and the District of Columbia were stratified along two dimensions. First, offices were grouped into three caseload size categories—small, medium, and large—defined so that one-third of all local offices fell within each category.6 The second stratifier also divided offices into three groups: metropolitan offices with a high concentration of homeless applicants, other metropolitan offices, and non-metropolitan offices. Within each stratum, offices were selected using systematic probability proportional to size (PPS) sampling, with monthly caseload as the measure of size. Using this methodology, larger offices within a stratum had a greater probability of being included in the sample than smaller offices. Data collected within the offices are weighted to take into account the sampling ratios. Details of the second-stage sampling, which involved selecting samples of approved applicants, are discussed below. Data Collection Activities. The study involved extensive data collection in the local offices selected for the study, including six related efforts: • abstraction from client case file records of approved applicants; • a self-administered survey of FSP applicants; • a self-administered survey of workers involved in the application process; • interviews with State food stamp directors or their representatives; • interviews with local food stamp office directors and staff; and 4. This study includes only those applicants who were approved to receive food stamp benefits. Denied applicants were excluded whether or not they were initially processed under expedited procedures. 5. We initially selected and recruited 60 local offices for inclusion in the study. However, one office dropped out of the study just prior to the start of data collection activities. 6. We excluded offices with monthly caseloads below 300 because they could not support the necessary cluster sizes of applicants. These offices accounted for only 0.81 percent of the national total caseload. Prepared by Abt Associates Inc. Chapter One. Introduction • interviews with representatives of client advocacy groups. All data with the exception of the State interviews were collected by trained on-site field researchers in the local food stamp offices selected for the study; the State interviews were conducted over the telephone by Abt Associates staff. Data collection activities occurred between July 1993 and February 1994. Exhibit 1.1 shows the types of information provided by the different data sources. It links the five basic study objectives to a more detailed set of research issues, and then shows which data sources provide the necessary information.7 By far the most intensive dita collection activity involved abstracting data from food stamp applicant ca*efUe records. The case file abstraction provided data on whether applicants received expedited service, the characteristics of both expedited and regularly-processed food stamp applicants, and details of the application process necessary to assess expedited service operations. These data were central to addressing most of the study's objectives. Two nationally-representative samples of approved food stamp applicants were drawn at this second-stage sampling. The first sample includes households that applied for food stamp benefits between October 1, 1991 and Septemoer 30, 1992, and the second sample includes those that applied during August and September 1993. Both samples are drawn from the 59 local offices included in the study. The sampling frame for the 1991-1992 sample included all approved applicants who applied for benefits in the 59 selected offices. The States (and in some cases, the counties) participating in the study supplied these data. A self-administered survey of food stamp applicants (described in more detail below) provided the sampling frame for the 1993 sample. In order to obtain samples of a size sufficient to conduct the required analyses, approved applicants were stratified into three categories—homeless, expedited but not homeless, and regularly-processed. Within each local office, we then drew a systematic random sample from each category. The final analysis sample includes 4,497 approved food stamp applicants who applied during fiscal year (FY) 1992, and 3,695 approved applicants who applied during the 1993 period. All applicant data are weighted to take into account their selection probabilities. 7. Copies of the data collection instriments and additional information on response rates can be found in Appendix A. Prepared by Abt Associates Inc. Chapter One: Introduction Exhibit 1.1 STUDY OBJECTIVES, RESEARCH ISSUES, AND DATA SOURCES Study Objectives Research Issues Data Sources The number and characteristics of expedited service households and the nature of expedited service operations Compare the characteristics of expedited service applicants and regularly-processed applicants Compare the characteristics of the service received by expedited service applicants and regularly-processed applicants Derive national estimates of the number and characteristics of applicants and the characteristics of the services received for expedited service versus regularly-processed applicants Estimate variation in applicant characteristics and services received for expedited service and regularly-processed applicants depending on the local office characteristics Case file record abstraction; applicant survey Case file record abstraction Case file record abstraction; sampling weights Case file record abstraction; local office director interview The impact of the McKinney Act on expedited service households and operations Estimate how the number and characteristics of applicants vary depending on expedited service eligibility criteria Assess the extent to which current policy targets homeless households most in need of services Case file record abstraction; local office director interview Case file record abstraction; applicant survey The extent to which II expedited service I operations comply with and achieve the intent of federal regulations and policy regarding timeliness and targeting of needs Assess the extent to which broadened eligibility criteria for expedited service affects timeliness of approvals under both expedited service and regular processing Assess the extent to which current expedited service policy targets the most needy applicants Case file record abstraction Case file record abstraction; applicant survey The impact of expedited service on overall Food Stamp Program administration Assess the impact of expedited service on payment error Document the staff time required to process expedited service applicants and regularly-processed applications Case file record abstrac-tion; 1992 Food Stamp Quality Control Database Survey of workers; local office director interview Ways in which expedited service operations may be improved Identify the common problems with current expedited service policy and identify potential changes in expedited service policies and procedures to improve the program State food stamp director interview; local office director interview, survey of workers; local advocate group interview Prepared by Abt Associates Inc. Chapter One: Introduction The data collected from the two samples were similar, with two exceptions. First, for the FY 1991-1992 sample, FSP participation data were collected for each month between the date of approval and the date the abstraction was completed. Second, households in the 1993 sample completed a brief self-administered survey concerning their circumstances at the time they applied for food stamps. The applicant survey served two purposes for the study. First, it provided the sampling frame from which the 1993 sample of applicants was selected. All persons applying for food stamps in the small and medium-sized offices, and a sample of persons in the large offices, were asked to complete the survey, which was attached to the application form. The eligibility workers reviewed the survey during the certification interview and entered information on whether the household was approved for food stamps and whether it received expedited service or was processed under normal procedures. Using this information, we selected the 1993 sample of applicants for the case file record abstractions. It is not possible to compute a response rate as it is generally defined, since we do not know how many applicants entered our sampled offices during the study period. The number of forms we received, however, was substantially less than the number that would have been expected on the basis of the FY 1992 data. We have no way of knowing whether the differences reflect real changes in the flow of applicants through the offices, or reflect a refusal by applicants to complete the surveys, or a failure on the part of the offices to attach surveys to food stamp application forms or return completed questionnaires. We assume that the omissions were not systematic, and thus do not affect the validity of the sampling frame. The completion rate of the surveys received was quite high. Ninety-seven percent of the 10,177 surveys of approved applicants were complete. The survey also provided information about applicants' circumstances immediately prior to applying for food stamp benefits. Specifically, the surveys asked questions about: • the events precipitating the food stamp application; • difficulties the household was experiencing providing food for its members; and • details of the households' living situation, particularly the situation of homeless households. Prepared by Abt Associates Inc. Chapter One: Introduction These data, which are not collected as part of the application process, enable us to better measure households' need for emergency food assistance. The survey of workers involved in the application process also provided data to answer two distinct research questions. Workers provided estimates of the time required to perform key tasks in processing expedited and regular food stamp applications. These data are used to examine whether expedited service increases the costs associated with processing applications by increasing the amount of time workers are required to spend on certification tasks. The surveys also solicited the workers' perspective on the issues and problems with current expedited service policy and their suggestions for changes to improve the policy. Sampling the workers to complete the self-administered survey involved first identifying all workers in the office involved in substantively important roles in the initial certification process. The sample design involved an initial cluster size of seven workers per office. All workers were included in those offices with seven or fewer workers. In the remaining offices, we stratified workers according to their role in the process, and randomly selected seven or eight workers to participate in the survey. We sampled 424 workers to participate in the survey. In total, 417 workers, or 98 percent of the sample, completed the survey. Worker data are weighted to take into account their selection probabilities. The primary objective of the interviews with State food stamp directors, local office food stamp directors, and local food stamp advocacy groups was to obtain the perspective of these different individuals on the issues and problems with current expedited service policy and changes that would improve the policy.8 In addition, the interviews with the food stamp officials collected information on State and local policies and procedures concerning expedited service. This information was used to measure how differences in office procedures affected expedited service operations, particularly the timeliness of benefit delivery, and to help interpret the quantitative findings. All individuals contacted completed the interview. 8. The surveys asked officials to consider a number of specific issues about expedited service processing and potential changes to current policy. We constructed these lists from the State responses to the 1991 survey, mentioned above, that FCS conducted through the Regional offices. In the 1991 survey. States reported on the problems they experienced with expedited service. Their responses, which varied both in content and intensity, served as the basis for the lists developed for the current study. All State and local officials, food stamp workers, and advocacy group representatives were asked their views on the same lists of problems encountered and potential policy changes. Prepared by Abt Associates Inc. 8 Chapter One: Introduction The 1992 Food Stamp Quality Control (QC) Database provided the data for the analysis of the impact of expedited service on regularly-processed cases. The analysis sample included all active food stamp cases in the study sites that were identified as receiving regular processing. The expedited service rate in each site, computed from the record abstraction data, was attached to each individual record to enable us to examine whether regularly-processed cases in offices with high expedited service rates were more likely to have errors in their initial benefit determination than similar cases in offices with low expedited service rates. Organization of the Report Chapter Two presents the descriptive analyses of the size and characteristics of the expedited service population. The chapter examines the demographic and economic characteristics of expedited service applicants and analyzes how they differ from the characteristics of regularly-processed applicants. It also examines whether and how the observed patterns vary depending on the size and location of the local office. The final issue addressed in the chapter is i.ow participation patterns vary for expedited and regularly-processed applicants. Chapter Three examines the impact of the McKinney Act on the size of the expedited service population by analyzing the criteria under which applicants qualify for expedited service. The chapter also analyzes how households' economic circumstances vary depending upon the criteria under which they qualify for expedited service. This analysis includes an examination of households' access to food and their living situations. The circumstances of homeless applicants are analyzed separately, focusing on differences between those homeless applicants who also qualified for expedited service because their incomes and resources were below the established limits and those who qualified for expedited processing solely due to the provisions of the McKinney Act. Chapter Four examines two key indicators of the extent to which current expedited service operations are achieving the intent of federal laws and regulations—the timeliness of benefit delivery and the accuracy of applicants' assignments to expedited service processing. The chapter also examines the degree to which local offices utilize postponed verification and the assignment of short certification periods, two special provisions of the expedited service law designed to enable them to issue benefits quickly and to minimize fraud and error. Prepared by Abt Associates Inc. Chapter One: Introduction Chapters Five and Six examine the impact of expedited service on two specific aspects of FSP administration: the effect on payment error and the burden expedited service places on workers, respectively. Chapter Five assesses the likelihood of errors occurring in initial payments by examining the incidence of benefit changes and terminations within the first three months of program participation for both expedited and regularly-processed cases. It also analyzes the extent to which postponed verification has an effect on payment error to expedited cases beyond the initial issuance, and whether expedited service increases the errors to regular cases because of the resources that are diverted to expedited processing. Chapter Six measures the burden or workers by analyzing the relative time required to process expedited and regular applications. The final chapter of the report examines the perspectives of the different groups involved in providing expedited service—State and local food stamp officials, food stamp workers, and advocacy groups involved with food stamp issues. The opinions of these different groups with respect to the problems with current expedited service policy and the changes they would recommend to the policy are examined in light of the study's findings. Prepared by Abt Associates Inc. 10 CHAPTER TWO CHARACTERISTICS OF THE EXPEDITED SERVICE CASELOAD This chapter begins the examination of expedited service by describing the households that are approved for benefits after receiving expedited processing of their applications.1 Routine national reporting systems in the Food Stamp Program (FSP) do not capture case-level information on whether applicants receive expedited service.2 As a result, program managers have no current answers to such basic questions as how many applicants receive expedited processing, what kinds of households receive the service, and what happens to them after they enter the program. The special samples drawn for this study were designed in part to fill this information gap. The study estimates that 35 percent of all approved food stamp applications in federal FY 1992 received expedited processing—only slightly greater than the proportion found in the previous study that used data from the early 1980s. The households receiving expedited service tend to be one-person households and households without children, and to have extremely low incomes. They tend to receive food stamp benefits for a shorter period than regularly-processed cases and, once their cases are closed, they are less likely to re-apply for benefits. The remainder of this chapter presents these and related findings more fully. It begins with a review of the numbers and locations of expedited service cases, and then considers their household characteristics and their patterns of participation in the FSP. 1. In this analysis, approved applicants are considered to have received expedited service if their case files indicate that they were designated for expedited service processing. Not all cases designated for expedited service actually received benefits in five days, and some received benefits in that timeframe without being designated as expedited service cases. Moreover, case records indicate that the assignments to expedited service did not always correctly implement the rules for expedited service eligibility. These issues are addressed in Chapter Four. 2. The Quality Control system, which draws a nationwide sample of active food stamp cases each month, contains some information on cases' expedited service status. State-to-State differences in the procedures for capturing this information make it difficult to describe expedited service cases accurately, however. Prepared by Abi Associates Inc. 11 Chapter Two: Characteristics of the Expedited Service Caseload Prevalence of Expedited Service Among Approved Applications In the 12-month period from October 1991 to September 1992, 7.1 million households were approved to receive food stamp benefits nationwide. Of these, 35 percent, or 2.5 million, received expedited service (see Exhibit 2.1). In August-September 1993, the percentage of approved food stamp households receiving expedited service was higher, at 43 percent. Although the difference between these two estimates appears to suggest that the proportion of expedited service cases rose between 1992 and 1993, further analysis shows that no important increase occurred. The August-September period also saw a relatively high expedited service rate in 1992 (38 percent, as shown in Exhibit 2.2). The difference of five percentage points in the two August-September periods is not statistically significant. It thus appears that no major change in expedited service rates occurred between 1992 and 1993. Change in Expedited Service Rates Since 1984. The previous national study of expedited service in the FSP found that the proportion of applicants receiving expedited service during the February 1983-May 1984 period was 34 percent. The current study's estimate of expedited service rate for October 1991 through September 1992 is 35 percent, which is not significantly different from the 1983-84 rate.3 While the data suggest that the percentage of food stamp applicants receiving expedited service has not increased in the last decade, the actual number of applicants processed under expedited procedures has increased quite substantially. During FY 1992, approximately 2.5 million households received expedited service. Adjusting the figures from the 1987 Study to reflect a 12-month period, instead of 16 months, shows that during the early 1980s, somewhat over 2 million households received expedited processing annually. Thus, the number of actual applications that were processed under expedited service increased by 22 percent during the last decade. This observed increase reflects the substantial growth in the overall food stamp caseload and does not, as discussed above, reflect increases in the proportion of applicants receiving expedited service. 3. Because the August-September 1993 estimate of 43 percent reflects a seasonal peak, it cannot be comparjd meaningfully to the rates found in the 1987 Study. We do not have sufficient information to adjust die August-Seotember 1993 estimate for seasonality, and the data from the earlier study do not allow us to isolate the August-September period. Prepared by Abt Associates Inc. 12 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.1 EXPEDITED SERVICE STATUS OF APPROVED FOOD STAMP APPLICANT HOUSEHOLDS I February 1983-May 1984' October 1991 - September 30, 1992 August - September 1993 Total number of approved food stamp households 7,960,000 7,132,380 794,904 Number receiving expedited service (standard error) Percent receiving expedited service (standard error) 2,710,000 (349,000) 34.0% (2.5) 2,485,603 (289,184) 34.9% (2.9) 338,744 (30,780) 42.6% (3.0) Number regularly-processed (standard error) Percent regularly-processed (standard error) 5,250,000 (501,000) 66.0% (2.5) 4,646,777 (658,916) 65.2% (2.9) 456,159 (47,825) 57.4% (3.0) Unweighted N 2434 4497 3695 ' SOURCE: 1987 Study; unweighted N refers to sample size for detailed case file abstraction. Exhibit 2.2 EXPEDITED SERVICE RATE: 1991-1993 3or 8 ^y^y^y ** •* ** * **yy Month Prepared by Abt Associates Inc. 13 Chapter Two: Characteristics of the Expedited Service Caseload Differences by Office Size and Metropolitan Location. A somewhat higher proportion of applicant households receives expedited services in larger offices than in smaller ones, as shown in Exhibit 2.3.4 Small and medium offices have expedited service rates that are 8 to 9 percentage points lower than the rate for large offices in the 1991-1992 sample. Small offices have lower expedited service rates than both medium and large offices in the 1993 sample. The difference between small and large offices is statistically significant in the 1993 sample, but other differences are not statistically significant. Exhibit 2.3 EXPEDITED CASES AS A PERCENTAGE OF APPROVED APPLICANT HOUSEHOLDS, BY OFFICE CHARACTERISTIC Expedited Cases as a Number of Applicant Percentage of Households Approved Applicant Receiving Expedited Households Service October 1991 - September 1992a Large (2,593 or more cases) 37.9 1,676,387 Medium (1,049 to 2,592 cases) 30.1 688,420 Small (300 to 1,048 cases) 28.5 120,796 Metropolitan 36.0 2,169,893 Non-metropolitan 28.8 315,710 Total 34.9 2,485,603 August - September 1993a Large (2,593 or more cases) 44.2 218,396 Medium (1,049 to 2,592 cases) 43.6 91,394 Small (300 to 1,048) 31.7* 28,954 Metropolitan 44.4 247,994 Non-metropolitan 38.4 90,750 Total 42.6 338,744 a Unweighted N = 4,497 for 1991-1992 sample, 3,695 for 1993 sample. * Significantly different from large at the 0.05 level, and from medium at 0.10 level. 4. All local offices in the continental U.S. were categorized into three equal groups according to the size of their average monthly caseload. The third of the offices with the largest caseloads served approximately 2,600 cases or more. The third with the smallest caseloads served about 1,000 or less. The study sample included 27 large, 17 medium, and 15 3mall offices. Offices serving fewer than 300 cases were not included in the sample. Prepared by Abt Associates Inc. 14 Chapter Two: Characteristics of the Expedited Service Caseload Similarly, metropolitan offices have somewhat higher expedited service rates than non-metropolitan offices by 6 to 7 percentage points, though the observed differences are not statistically significant. Because expedited service is often provided to homeless or destitute cases, it is not surprising to find higher rates in the larger offices in metropolitan areas.5 In fact, it is interesting that the difference is not larger. Clearly, the circumstance that most commonly qualifies applicants for expedited service—having less than $150 in income an4 c 00 or less in liquid resources—occurs for a substantial number of households in all types of locations. The previous study also found similar differences in the expedited ser.ice rate in different-sized offices. The rate in large offices was 11 percentage points grea r than the rate in either small- or medium-sized offices. The study did not examine the effect of office location on the expedited service rate.6 Differences by Region. The estimated percentages of applicants receiving expedited service vary substantially across the FCS administrative regions, ?s shown in Exhibit 2.4. Most of the observed differences are not statistically significant, however, and the regional patterns are not consistent over the two study periods.7 Although some geographic concentrations of expedited service applicants may exist, there is no evidence that such concentrations follow the boundaries of the seven administrative regions. Characteristics of Expedited Cases Among approved food stamp applicants, we expect expedited cases to have characteris-tics that differ from regularly-processed cases, reflecting their differential needs for program assistance. To explore these differences, we use the combined sample of October 1991- 5. Among the 59 offices included in the study, 93 percent of the large offices are located in metropolitan areas. Some medium offices (41 percent) and small offices (20 percent) are also located in metropolitan areas, though most of them are in non-metropolitan areas. 6. See Appendix B, Exhibit B.l. 7. The sample was not designed to provide valid estimates by region; the number of offices within each of the seven regions is relatively small. Prepared by Abt Associates Inc. 15 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.4 EXPEDITED CASES AS A PERCENTAGE OF APPROVED APPLICANT HOUSEHOLDS. BY REGION Expedited Cases as a Percentage of Approved Applicant Households October 1991 - September 1992" Northeast Mid-Atlantic Southeast Midwest Southwest Mountain Plains Western Total 43.7 32.4 29.7 29.4 24.0* 42.2 52.4t 34.9 August - September 1993" Northeast Mid-Atlantic Southeast Midwest Southwest Mountain Plains Western Total 29.3§ 53.3 43.0 37.8 52.5 50.4 41.9 42.6 Unweighted N = 4,497 for 1991-1992 sample; 3.695 for 1993 sample. We have applied a simultaneous significance test across all 21 pairwise compari-sons, with each pairwise comparison having to meet a significance level of 4/21 ■ where A is any given significance level. Significantly different from Mountain Plains at 0.10 level and from Western at 0.01 level. Significantly different from Midwest at 0.05 level and from Mid-Atlantic at 0.10 level. Significantly different from Southwest at the 0.01 level. September 1992 cases and August-September 1993 cases. Separate analysis showed no p important demographic differences between the two samples. Demographic Differences. The typical expedited service household is strikingly different from the typical regularly-processed case, as shown in Exhibit 2.5. A majority of expedited service applicants (56 percent) are one-person households, while most regularly-processed households include two or more people. Expedited service cases typically include no 8. See Appendix C, Exhibit C.l. Prepared by Abt Associates Inc. 16 Chapter Two: Characteristics of the Expedited Service Caseload children. Only 38 percent of expedited service households include one or more children as well as one or more adults, but 61 percent of regularly-processed cases fit this description. Given this basic difference in household types, it is not surprising to find a number of differences in the demographic characteristics of the heads of household. Compared to the heads of regularly-processed cases, the heads of expedited service cases are: • more likely to be men; • more likely never to have married; and • less likely to be elderly. Somewhat surprising at first glance is the fact that expedited cases are less likely to be disabled than regularly-processed cases. It seems probable that a substantial number of the disabled cases already have a source of income (SSI, for example) that is sufficient to disqualify them from expedited processing. Despite these pronounced differences between expedited service and regularly-processed cases, about half of each group received food stamp benefits in the past. About a quarter of the expedited service applicants (or half of those with a previous food stamp spell) received expedited processing in their previous food stamp spell.9 This suggests that some expedited service households may cycle on and off the food stamp rolls with little change in their basic economic circumstances. Alternatively, some of these applicants may have become savvy about the rules for qualifying for expedited service, enabling them to receive the service multiple times. Three quarters of the expedited applicants, however, are experiencing either their first instance of food stamp participation or at least their first instance of expedited processing. The factors motivating individuals to apply for food stamp benefits are similar, whether they qualify for expedited or regular processing. This suggests that all food stamp applicants are facing similar pressures, though of differing degrees of severity. The pattern of differences between expedited and regular cases observed in the present study and in the 1987 Study are very similar.10 Although the demographic characteristics of 9. Information on prior receipt of food stamp and expedited service, as recorded in applicants' case file. Reported data may underestimate the true values, particularly for applicants who received benefits in a different State. 10. See Appendix B, Exhibit B.2. Prepared by Abt Associates Inc. 17 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.5 DEMOGRAPHIC CHARACTERISTICS OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VERSUS REGULARLY PROCESSED Expedited Service Regularly Processed Characteristics of Household Head Gender Male 45.0 %••• 26.5 % Female 55.0 73.5 Race White 55.8 % 55.3 % African American 31.3 29.6 Hispanic 10.4 12.9 Asian 0.7 0.8 American Indian 1.5 1.4 Other 0.3 * 0.1 Age—mean 33 ••• 36 <18 2.1 % 2.3 % 18-24 23.1 21.1 25-34 35.5 32.9 35-44 23.9 21.8 45-59 13.3 12.4 >60 2.2 ••• 9.6 Marital status Never married 43.3 %** 29.7% Married 21.0 ••• 35.6 Divorced 16.4 14.4 Separated 17.2 14.2 Widowed 2.1 **• 6.1 Disabled 8.3 %••• 15.8 % Received food stamps previously 44.9 % 47.5 % Received expedited service previously 21.8 %•*• 9.8 % Prepared by Abt Associates Inc. 18 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.5 (cont.) Expedited Service Regularly Processed Characteristics of Household 1 Size of household—mean 1.9 ••• 2.6 1 person 56.2 %♦•* 32.7% 2 persons 20.3 21.9 3-4 persons 19.2 ••• 34.1 5 or more 4.4 ••• 11.3 Household composition Single person, no children3 53.6 %•** 30.9% Single parent with children 27.0 ••• 34.7 Married couple/parents with children 7.9 ♦** 20.6 Multiple adults, without children 3.4 2.6 Multiple adults, with children 3.1 ** 5.5 Married couple without children 3.3 4.1 Other 1.7 1.7 Female-headed with children 24.4 %••• 32.9% Main reason applied for food stampsb Work related 47.8 % 46.3% Household changes 18.5 18.9 Health problems 12.4 13.0 Related to other income sources 11.5 11.4 Related to housing 6.4 5.8 Other 3.6 4.6 Unweighted N 5307 2885 Missing data on household composition make this category not identical to one-person households. 1993 sample only; data from self-administered applicant survey. Significantly different from regularly-processed cases at the 0.10 level. Significantly different from regularly-processed cases at the 0.05 level. Significantly different from regularly-processed cases at the 0.01 level. Prepared by Abt Associates Inc. 19 Chapter Two: Characteristics of the Expedited Service Caseload food stamp cases as a whole have changed over time, the demographic characteristics of expedited cases relative to regular cases have changed little. For example, the proportion of female-headed households has increased over time, reflecting a nationwide trend, but in the present study as in the previous study, the proportion of female-headed households is significantly lower among expedited cases than among regular cases. It is likely that many female-headed households are receiving enough AFDC that they are ineligible for expedited service. Demographic Differences by Office Size and Metropolitan Location. Large offices tend to have a somewhat different profile of applicants than small offices, and similar profile differences can be seen between metropolitan and non-metropolitan offices. Within each category of offices, however, we find the same general pattern of contrasts between expedited service cases and those subject to regular processing. For example, one-person households account for almost half the applicants in large offices (46 percent), but a much smaller proportion in medium and small offices (34-35 percent), as shown in Exhibit 2.6. Within all three office sizes, however, the proportion of one-person households is nearly twice as great in expedited service as regularly-processed cases. Similar patterns emerge from a comparison of metropolitan and non-metropolitan offices, as Exhibit 2.7 shows. Differences in Employment Characteristics. The recent work histories of expedited and regularly-processed applicants are quite different, as is to be expected given the expedited service objective of serving those applicants whose needs are most pressing. As Exhibit 2.8 shows, expedited applicants are far less likely to be employed at the time they apply for benefits than regularly-processed applicants (8 percent versus 26 percent). Almost half of all expedited applicants, however, and 40 percent of regularly-processed applicants worked in the year before applying for benefits. Thus, around 60 percent of both types of applicants have a fairly recent attachment to the labor force. The jobs held by expedited applicants are not quite as good as those of regularly-processed applicants when measured along several dimensions. Expedited applicants are somewhat less likely to have: • worked full-time; Prepared by Abt Associates Inc. 20 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.6 DEMOGRAPHIC CHARACTERISTICS OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VS. REGULARLY PROCESSED, BY OFFICE SIZE Expedited Regularly Service Processed All Large Office Characteristics of household head: Female (%) 152.0 ••• 74.3 65.3 Age (mean) 33 •"• 36 35 Non-white (%) 52.1 55.9 54.4 Employed (%) 6.4 ••• 21.9 15.6 Disable J (%) 7.9 ••• 15.0 12.1 Receivea food stamps previously (%) 46.3 52.1 49.6 Received expedited service previously (%) 23.1 ** 12.9 17.6 Household composition: One-person households (%) 60.9 ••• 36.5 46.3 Female-headed with children (%) 22.9 •*• 36.4 30.9 Unweighted N 3616 1881 5497 Medium Office Characteristics of household head: Female (%) 62.0 **• 72.0 68.5 Age (mean) 33 " 36 35 Non-white (%) 32.3 32.4 32.3 Employed (%) 9.8 *"* 30.6 23.4 Disabled (%) 8.7 •• 14.8 12.7 Received food stamps previously (%] 39.1 38.4 38.6 Received expedited service previously (%) 18.7 ••• 5.3 9.9 Household composition: One-person households (%) 46.2 ••• 26.8 33.6 Female-headed with children (%) 28.4 27.9 28.1 Unweighted N 1246 681 1927 Small Office Characteristics of household head: Female (%) 55.9 "" 73.7 68.3 Age (mean) 33 ••• 37 36 Non-white (%) 13.9 14.6 14.4 Employed (%) 10.0 ••• 22.7 18.8 Disabled (%) 9.8 ••• 24.3 19.9 Received food stamps previously (%) 55.2 53.9 54.3 Received expedited service previously (%) 23.2 11.8 14.9 Household composition: One-person households (%) 50.8 ••• 28.5 35.3 Female-headed with children (%) 24.2 26.0 25.5 | Unweighted N 445 323 768 Significantly different from regularly-processed cases at the 0.10 level. Significantly different from regularly-processed cases at the 0.05 level. Significantly different from regularly-processed cases at the 0.01 level. Prepared by Abt Associates Inc. 21 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.7 DEMOGRAPHIC CHARACTERISTICS OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VS. REGULARLY PROCESSED, BY OFFICE TYPE Expedited Service Regularly Processed All MetropoBtan Characteristics of household head: Female (%) Age (mean) Non-white (%) Employed (%) Disabled (%] Received food stamps previously (%) Received expedited service previously {%) 54.4 ••• 33 *** 48.9 6.9 *** 8.2 ••• 42.7 21.5 ,#* 74.2 36 50.6 23.1 14.2 46.0 10.1 66.5 35 50.0 16.8 11.9 44.7 14.9 Household composition: One-person households {%) Female-headed with children (%) 57.8 ••• 24.5 ••• 34.2 34.9 43.4 30.9 Unweighted N 4134 2048 6182 Non-Metropolitan Characteristics of household head: Female {%) Age (mean) Non-white (%) Employed (%) Disabled (%) Received food stamps previously (%) Received expedited service previously (%) 57.7 ••• 32 ••• 24.3 10.4 *** 8.4 ••* 53.6 23.2 •*• 71.1 37 24.5 30.1 21.0 52.4 9.0 66.5 36 24.5 23.4 16.8 52.8 13.6 Household composition: One-person households (%) Female-headed with children (%) 49.4 *•• 23.8 "• 27.6 25.7 35.1 25.1 Unweighted N 1173 837 2010 Significantly different from regularly-processed cases at the 0.10 level. Significantly different from regularly-processed cases at the 0.05 level. Significantly different from regularly-processed cases at the 0.01 level. • worked the entire year prior to applying for benefits; • received health insurance through their employer; and • worked at their job for more than one year. The hourly wage, and consequently the monthly earnings received by expedited applicants, are also somewhat less than those of other applicants, although these differences are not statistically Prepared by Abt Associates Inc. 22 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.8 EMPLOYMENT CHARACTERISTICS OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VERSUS REGULARLY-PROCESSED" Characteristics Expedited Service Regularly- Processed Employment Status Currently employed 7.6 %•** 25.5% Worked in past 12 months but not currently employed 49.1 ••• 37.7 Did not work in past 12 months 43.3 • 36.9 Unweighted N 2208 1218 Job Characteristics* Worked 11 or 12 months in past year 18.0 %*** 31.3 % Job tenure less than 1 year 66.3 •*• 51.9 Worked 30+ hours per week 66.4 71.0 Received health insurance through employer 23.4 ••• 34.3 Mean hourly wage $6.54 $6.76 Mean monthly earnings $969 $1,017 Unweighted N 1256 747 * Data from the self-administered applicant survey and thus available only for the 1993 sample. b Includes only those who worked in Mst 12 months. * Significantly different from regularly-processed cases at the 0.10 level. * * Significantly different from .ogulariy-processed cases at the 0.05 level. ••* Significantly different from regularly-processed cases at the 0.01 level. significant. Differences in Income and Resources. Expedited services are intended to be provided to those applicants in most urgent need of assistance. One would therefore expect expedited service households to have lower incomes and assets than households receiving regular processing. The data bear out this expectation.11 Applicants receiving expedited services have an average monthly gross income of $154, or a litde over one quarter of the average recorded for regularly-processed cases (see Exhibit 2.9). Regular applicants are clearly poor, with incomes amounting to 59 percent of the federal 11. No important differences exist between the FY 1992 and 1993 samples, as Exhibit C.2 in Appendix C shows. Prepared by Abt Associates Inc. 23 Chapter Two: Characteristics of the Expedited Service Caseload poverty level on average; but expedited service applicants are in even more difficult situations, as their incomes average just 19 percent of the poverty level. Expedited applicants' lower earnings account for 60 percent of the difference in average gross income. Differences in Social Security account for 12 percent and "other" income for 10 percent of the overall difference. Expedited service cases also have lower amounts of income from AFDC, SSI and unemployment insurance. General Assistance is the only income source providing similar amounts of income to expedited service and regularly-processed applicants. Some of the patterns of income reflect differences in the demographic composition of cases seen earlier. For example, since fewer expedited applicants are elderly or disabled, it is not surprising that fewer of them receive Social Security or SSI benefits. Similarly, with expedited service cases including a large proportion of one-person households, they are less likely to receive AFDC and more likely to receive General Assistance than regularly-processed cases Neither expedited nor regularly-processed cases have substantial assets, with average total asset values of $60 and $170, respectively (see Exhibit 2.10). Both groups have liquid resources that, on average, are below the $100 limit for expedited service (under two of the four criteria). Even if non-liquid resources were included, most expedited cases would still fall below the $100 limit. Bank accounts are the largest single source of the difference in assets between expedited and regular cases. Only 10 percent of expedited service applicants have any bank accounts, compared to 24 percent of those regularly processed, and the $66 difference in average bank account holdings accounts for almost two-thirds of the overall difference in assets. Patterns in shelter expenses differ between expedited service and regularly-processed households in two ways, reflecting the criteria under which applicants can qualify for expedited service. First, homeless cases automatically qualify for expedited service, and consequently, expedited service cases are three times as likely as regularly-processed cases to have no shelter expenses at all (see Exhibit 2.11). On the other hand, households whose shelter costs exceed their combined income and assets also qualify for expedited service, and many of these households have quite substantial shelter costs. When these cases are averaged in with the others, we find that average shelter costs for expedited service cases are 72 percent of the average for regular cases, despite their having only about a quarter as much income as regular Prepared by Abt Associates Inc. 24 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.9 MONTHLY INCOME RECEIVED BY APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VERSUS REGULARLY PROCESSED Expedited Service Regularly Pro-cessed Monthly Gross Income Mean amount Percent with zero income Mean amount for those reporting non-zero amount Income relative to poverty level $154 ••• 53.9 %••• $334 •♦• .19 ### $532 14.3 % $621 .59 Sources of Income Earnings Percent receiving Mean amount (all cases)* Mean amount for those reporting non-zero amount 13.0 %••• $47 ••♦ $364 ••• 37.9 % $272 $720 AFDC Percent receiving Mean amount (all cases)9 Mean amount for those reporting non-zero amount 9.3 % $27 •*• $295 13.2 $41 $315 General Assistance Percent receiving Mean amount (all cases)" Mean amount for those reporting non-zero amount 12.1 % $24 $199 •♦• 8.3 % $21 $250 Social Security Percent receiving Mean amount (all cases)3 Mean amount for those reporting non-zero amount 1.7 %•♦• $6 ••• $387 ••• 11.3 % $53 $471 SSI Percent receiving Mean amount (all cases)' Mean amount for those reporting non-zero amount 2.4 %♦♦♦ $9 ••• $371 10.5 % $35 $339 Unemployment compensation Percent receiving Mean amount (all cases)3 Mean amount for those reporting non-zero amount 3.6 %**• $16 ••• $452 *♦* 8.1 % $45 $563 Other4' Percent receiving Mean amount (all cases)3 Mean amount for those reporting non-zero amount 8.7 %♦♦• $24 ••• $270 ••• 17.3 % $63 $363 Unweighted N 5307 2&85 • Averaged across all cases; includes those with no income from this source. b Includes, for example, child support, worker's compensation, veteran's benefits, money from relatives and friends. ' Significantly different from regularly-processed cases at the 0.10 level. ** Significantly different from regularly-processed cases at the 0.05 level. * * * Significantly different from regularly-processed cases at the 0.01 level. Prepared by Abt Associates Inc. 25 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.10 ASSETS OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VERSUS REGULARLY PROCESSED r Expedited Regularly- Service Processed Total assets Mean amount (all cases)* $60 ••• $170 Percent reporting zero assets 80.9 %••• 64.6 % Mean amount for those reporting non-zero amount $313 •• $481 Total liquid resources (cash, bank accounts, other) Mean amount (all cases)3 $22 ••• $96 Percent holding 17.0 %••• 32.1 % Mean amount for those reporting non-zero amount $128 ••• $300 Type of assets Cash Percent holding 8.3 %♦* 13.0 % Mean amount (all cases) (all cases)" $7 $11 Mean amount for those reporting non-zero amount $80 $84 Bank accounts Percent holding 10.3 %*** 23.6 % Mean amount (all cases)" $13 ••• $79 Mean amount for those reporting non-zero amount $130 *** $334 Other liquid resources Percent holding 0.5 %** 1.7 % Mean amount (all cases)' $2 •* $7 Mean amount for those reporting non-zero amount $334 $385 Vehicle (countable portion)6 Percent holding 3.3 % 6.8 % Mean amount (all cases)" $22 •• $68 Mean amount for those reporting non-zero amount $685 $1001 Other non-liquid resources Percent holding 0.2 %* 0.6 % Mean amount (all cases)3 $16 $6 Mean amount for those reporting non-zero amount $8435 $1032 | Unweighted N 5307 2885 ' Averaged across all cases; includas those with no assets from this source. b Value of vehicle in excess of $4,500. * Significantly different from regularly-processed cases at the 0.10 level. * * Significantly different from regularly-processed cases at the 0.05 level. •** Significantly different from regularly-processed cases at the 0.01 level. Prepared by Abt Associates Inc. 26 Chapter Two: Characteristics of the Expedited Service Caseload cases. Thus, the overall pattern of shelter expenses reflects the inclusion of two quite different kinds of households in the expedited service caseload.12 Exhibit 2.11 MONTHLY SHELTER EXPENSES OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VERSUS REGULARLY PROCESSED Expedited Service Regularly Processed Total shelter expenses Mean amount (all cases)" Mean amount for those reporting non-zero amount Percent reporting no shelter expenses $256 ••• $393 34.7 %•*• $354 $400 11.2 % Unweighted N 5307 2885 ' Averaged across all cases; includes those with no shelter expenses. *" Significantly different from regularly-processed cases at the 0.01 level. The overall pattern of greater income and resources for regularly-processed cases can be seen in offices of all sizes, and in metropolitan and non-metropolitan offices.13 It is interesting to note, however, that the income gap between expedited service and regularly-processed cases is greater in the non-metropolitan offices. For example, expedited service cases in non-metropolitan offices have lower average incomes than those in metropolitan offices, at $117 and $163, respectively (see Exhibit 2.12), but the pattern is reversed for regularly-processed cases. Average income for these cases in non-metropolitan offices is $605, compared to $510 in metropolitan offices. The main reason for this pattern is that regularly-processed cases in non-metropolitan areas are more likely to be employed and have substantially more earnings than those in metropolitan offices. 12. Chapter 3 (Exhibit 3.3) examines the shelter expenses of different types of expedited applicants in more detail. 13. See Appendix D, Exhibit D. 1, for income, assets, and expenses by office size. Prepared by Abt Associates Inc. 27 Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.12 INCOME, ASSETS. AND SHELTER EXPENSES OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VS. REGULARLY PROCESSED. BY OFFICE TYPE Expedited Service Regularly Processed All Metropofft9/1 Monthly gross income: Mean amount Percent with zero income Income relative to poverty level $163 ••• 54.0 %••• 0.20 ••• $510 16.1 % 0.57 $375 30.9 % 0.43 Earnings: Mean amount Percent receiving $49 ••• 12.1 %*'• $258 35.9 % $176 26.6 % Unearned income: Mean amount Percent receiving $114 ••• 35.8 %••• $253 56.5 % $199 48.5 % Total assets: Mean amount Percent reporting zero assets $59 •• 82.9 %••• $139 69.0 % $107 74.4 % Liquid resources: Mean amount Percent holding $20 ••• 14.9 %••• $80 28.6 % $57 23.3 % Total shelter expenses: Mean amount Percent reporting no shelter expenses $276 *•* 33.3 %*** $378 10.9 % $338 19.66 % Unweighted N 4134 2048 6182 Non-Metropo(itan Monthly gross income: Mean amount Percent with zero income Income relative to poverty level $117 •*• 53.5 %••• 0.14 ••• $605 8.4 % 0.67 $438 23.8 % 0.49 Earnings: Mean amount Percent receiving $40 ••• 16.6 %*** $324 44.6 % $227 35.0 % Unearned income: Mean amount Percent receiving $77 ••• 32.7 %•*• $280 61.2 % $211 51.4 % Total assets: Mean amount Percent reporting zero assets $66 ••• 72.2 %••* $280 49.3 % $207 57.1 % Liquid resources: Mean amount Percent holding $30 ••• 25.9 %••* $152 44.4 % $110 38.1 % Total shelter expenses: Mean amount Percent reporting no shelter expenses $174 *•* 40.5 %*** $272 12.2 % $238 21.9 % Unweighted N 1173 837 2010 Significantly different from regularly-processed cases at the 0.10 level. Significantly different from regularly-processed cases at the 0.05 level. Significantly different from regularly-processed cases at the 0.01 level. Prepared by Abt Associates Inc. 28 Chapter Two: Characteristics of the Expedited Service Caseload Benefit Receipt and Caseload Dynamics14 The differences in case characteristics between expedited and legularly-processed cases are reflected in their initial allotments and subsequent benefit receipt. On the one hand, expedited service cases are smaller, which would tend to decrease their allotments. On the other hand, they have less income, which would tend to increase their allotments. The net effect of these two factors is that expedited service households receive initial allotments that are slightly larger than the average for regularly-processed cases—$160 versus $157. On a per capita basis, however, expedited service cases receive substantially larger initial allotments—$94 per person versus $66. As discussed below, expedited service cases differ from regularly-processed cases in that they have substantially shorter spells of food stamp receipt. Furthermore, they are less likely to return to the program after leaving. In the months in which they are active, however, they receive essentially the same benefit amount as regularly-processed cases. Length of Spell.15 Expedited service cases are substantially more likely to terminate quickly than other cases. For example, 29 percent of expedited service cases, but only 17 percent of regularly-processed cases, close within three months (Exhibit 2.13). After the third month, the percentage closing in each month is roughly similar for expedited service and regularly-processed cases. Only 14 percent of expedited service cases remain open continuously 14. Information on benefit receipt and case status was collected on all sample members for up to 23 months from the month they were approved until the month the case file record abstraction was completed. Thus, fewer months of data were available for cases in the 1993 sample than those in the FY 1992 sample. Because cases applying after the 15th of the month receive an initial allotment that covers both the first and second months of the certification period, we cannot begin to analyze case activity consistendy for all cases until the third month of activity. Starting from the third month of benefit receipt, we had a (weighted) average of 6.4 months of data for the 1993 sample and a (weighted) averaged of 19.3 months for the FY 1992 sample. For both subsamples combined, the mean number of months observed from the third month on was 14.1. 15. The distributions of spell lengths were obtained via weighted survival analysis. As discussed in the previous footnote, we cannot distinguish between closure after one month and closure after two months. The mean spell lengths were calculated based on the assumptions that (a) half of all cases that closed within the first two months closed after one month, and (b) the hazard rate for Months 24 and beyond was a constant for each type of case, equal to its average value in Months 13 through 23. Prepared by Abt Associates Inc. 29 Chapter Two: Characteristics of the Expedited Service Caseload for two years or more, compared with 29 percent of regular cases. The mean spell lengths for the two groups of cases are 12 months and 20 months, respectively.16 These shorter spell lengths for expedited service cases are consistent with several possible interpretations. One possibility is that a substantial number of these cases are in quite volatile economic situations, and their need for assistance is short-lived. Another possibility is that certain cases, such as homeless households, lose touch with the food stamp agency or simply cannot get themselves sufficiently organized to appear for recertification. A third possible interpretation is that some cases take advantage of the limited verification entailed in expedited services, fraudulently receiving benefits until they are terminated for failure to provide verification. The data do not allow us to know how many cases conform to these various models. Case Activity. As well as closing more quickly, expedited service cases reopen somewhat more slowly. The proportion of closed cases that reopened within 12 months of closure was 14 percent for expedited service cases and 18 percent for regularly-processed cases (Exhibit 2.14).17 Negligible differences were seen for reopenings within two and six months of closure. 16. The distribution of lengths of completed spells of food stamp receipt was also calculated in Nancy R. Burstein, Dynamics of the Food Stamp Program as Reported in the Survey of Income and Program Participation, Report to the Food and Nutrition Service, U.S. Department of Agriculture, Abt Associates Inc., Cambridge MA (1993). Burstein's results were based on self-reported rather than administrative data, and pertain to a much earlier time period (1983-1986). Comparing the last columns of Exhibit 2.13 with corresponding information in Burstein (1993), we see the following patterns: SIPP Data 1983-1986 Administrative Data 1991-1993 Median length of completed spells 6 months 8 months Mean length of completed spells 21 months 17 months Proportion of spells ending within 12 months 67 percent 62 percent Proportion of spells lasting two years or more 20 percent 24 percent Burstein's results are broadly similar to those shown here for expedited and regular cases combined, though there is some suggestion that spell lengths are somewhat longer in the 1991-1993 period than in the 1983-1986 period. 17. These proportions were calculated based on those cases that closed at least 13 months before the end of the observation period. Prepared by Abt Associates Inc. 30 II Exhibit 2.13 DISTRIBUTION OF LENGTH OF FIRST OBSERVED SPELL OF APPROVED FOOD STAMP APPLICANTS: EXPEDITED SERVICE VERSUS REGULARLY-PROCESSED 1 2 i*> Months Expedited Service Regular Cases All Cases Probability of closure Cumulative probability of closure Probability of closure Cumulative probability of closure Probability of closure Cumulative probability of closure 1-2 16.0% 16.0% 8.1% 8.1% 11.2% 11.2% 3 12.6 28.6 9.1 17.2 10.4 21.6 4 8.3 36.8 6.0 23.2 6.8 28.3 5 5.8 42.6 6.0 29.2 5.9 34.2 6 7.8 50.5 8.5 37.6 8.2 42.5 7 5.6 56.1 4.7 42.4 5.0 47.4 8 3.3 59.3 3.3 45.7 3.3 50.7 9 3.7 63.0 1.7 47.4 2.4 53.1 10 2.5 65.6 2.8 50.2 2.7 55.8 11 1.6 67.1 3.3 53.5 2.7 58.5 12 4.4 71.5 3.8 57.3 4.0 62.4 13-18 9.3 80.9 9.2 66.5 9.3 71.7 19-23 4.7 85.6 4.8 71.3 4.8 76.5 24 or more 14.4% 100.0% 28.7% 100.0% 23.5% 100.0% Mean 11.6 20.2 16.6 Median 6 10 8 § a' i 8. S1 3 I Chapter Two: Characteristics of the Expedited Service Caseload Exhibit 2.14 PROPORTION OF CLOSED CASES RETURNING TO THE FOOD STAMP CASELOAD Expedited Service Regular Cases Proportion of closures lasting no longer than: 2 months (Unweighted N) 8.6% (2915) 8.9% (1177) 6 months (Unweighted N) 13.6 (2778) 14.6 (1101) 12 months (Unweighted N) 14.4 (2386) 18.3 (848) Expedited and regular cases were almost identical in the number of spells of food stamp receipt that they were likely to experience. The great majority of cases (89.8 and 91.2 percent, respectively) had only one spell; nearly all of the remaining cases (8.7 percent and 7.4 percent, respectively) had two spells. Among later spells, those cases that originally were expedited were substantially more likely to reopen as expedited cases than those that originally received regular service (61 percent versus 21 percent).18 Because of the shorter initial spell length and the lower rate of recidivism, expedited service cases were active for relatively fewer months than regularly-processed cases. Expedited cases were active for 34.9 percent of the time for which they were observed, compared with 49.8 percent for regularly-processed cases. The average (non-zero) benefit after the first two months, however, was $164 for both types of cases, indicating that for the months they were active, ex, edited and regularly-processed cases received similar allotments on average. 18. These percentages are based on those cases for whom status at reopening was known—483 expedited service and 174 regularly-processed cases. Information on status at reopening was missing for 32 percent of expedited service and 38 percent of regularly-processed cases. Prepared by Abt Associates Inc. 32 Chapter Two: Characteristics of the Expedited Service Caseload Summary During the 12-month period from October 1991 through September 1992, the study estimates that 35 percent of all applications approved for food stamp benefits were given expedited processing. This rate is similar to the 34 percent rate estimated by die 1987 Study for February 1983-May 1984. While the proportion of applications processed under expedited service rules has not changed dramatically in the last decade, the actual number of households receiving expedited processing has increased quite substantially due to the overall increases in the food stamp caseload. During FY 1992, 2.5 million households received expedited service, a 22 percent increase from the early 1980s, when an estimated 2 million households received expedited service each year. Many observers believe that the McKinney Act, by expanding the categories of cases eligible for expedited service, substantially increased the proportion of cases receiving expedited service. Furthermore, with the explosive growth of the food stamp caseload as a whole in the late 1980s and early 1990s, one might expect some fundamental change in the type of expedited service cases. It appears, however, that these factors caused no profound change in either the proportion of applicants who receive expedited processing or the profile of these cases. The current study finds, as did the 1987 Study, that expedited service applicants tend to be: • one-person households and households without children; • not elderly or disabled; • in much more severe financial circumstances than regularly-processed cases; and • somewhat more prevalent in offices located in metropolitan areas and offices with large caseloads. After expedited service cases begin receiving food stamp benefits, they tend to leave the program somewhat more quickly than regularly-processed cases. Once the expedited service cases close, they are somewhat less likely to re-apply for benefits, at least within the next year. Thus, expedited service cases have more fleeting contact with the FSP than other cases, on average, even though they were in more severe financial circumstances when they initially applied for benefits. Prepared by Abt Associates Inc. 33 BLANK PAGE y\ CHAPTER THREE EXPEDITED SERVICE ENTITLEMENT CRITERIA One challenge faced by policymakers in designing the laws and regulations concerning expedited service has been to define the types of households entitled to receive expedited service. The intent of policymakers is clear—to serve quickly those in most urgent need of assistance. Defining "neediness," however, is a more difficult issue. Under current law, four categories of households are entitled to receive expedited service: • households that have less than $150 in gross monthly income and $100 or less in liquid resources; • households composed of destitute migrant and seasonal farm workers with liquid resources of $100 or less; • households in which all members are homeless; and • households whose combined gross monthly income and liquid resources are less than their monthly housing and utility costs. The latter two criteria were added by the Stewart B. McKinney Homeless Assistance Act of 1987 as part of a broader effort to provide needed services to homeless households. The intent of the Act with respect to the Food Stamp Program (FSP) was to provide immediate food stamp benefits to the homeless and those households at risk of becoming homeless because they lack sufficient resources to cover their shelter expenses. The McKinney Act also significantly broadened the definition of a homeless household to include not only individuals without fixed mailing addresses or permanent dwellings, but also those living in shelters and other similar institutions and those living temporarily with friends or relatives. Many officials believe that the groups added by the McKinney Act substantially increased the number of cases processed under expedited service. In addition, some have expressed concerns that expedited service is no longer targeted to those households with the most Prepared by Abi Associates Inc. 35 Chapter Three: Expedited Service Entitlement Criteria urgent need for emergency assistance. In particular, they worry that the broad homeless definition established by the McKinney Act includes persons who are not truly homeless.1 This chapter examines the effect of the McKinney Act on the size of the expedited service caseload by analyzing the criteria under which applicants qualify for expedited service. We also examine various household characteristics in order to determine whether the households currently receiving expedited service are indeed those most in urgent need. Chapter Two has already shown that households receiving expedited service have less income and fewer resources than regularly-processed households. The question addressed here is whether households qualifying for expedited service under different criteria exhibit any differences in their need for immediate assistance. Expedited Service Entitlement Criteria As discussed above, households may qualify for expedited service under any of four criteria. Exhibit 3.1 shows the distribution of expedited cases, by entitlement criteria for the 1991-1993 period.2 The analyses presented in this section are based solely on the classification(s) recorded in the case file. The analysis does not "second guess" the worker's classification by examining, for example, the recorded amounts of income and resources. Chapter Four looks more closely at the accuracy of the expedited service classification. For over half of all expedited service cases, the case file indicated that the case met two or more of the criteria for expedited processing. It is quite possible that some additional cases met more than one criterion, but that the worker recorded only one in the case file. Thus, the percentage of applicants shown as qualifying for expedited service under any given criterion represents a lower bound. The first column of Exhibit 3.1 shows a duplicated distribution in which some households appear in more than one category. The total thus sums to more than 100 percent. 1. Survey of State officials conducted by FCS in 1993. 2. We also examined the distributions for 1991-1992 and 1993 separately and found that they were virtually identical. See Appendix C, Exhibit C.3. Prepared by Abt Associates Inc. 36 Chapter Three: Expedited Service Entitlement Criteria Exhibit 3.1 APPROVED APPLICANTS RECEIVING EXPEDITED SERVICE, BY ENTITLEMENT CRITERIA Entitlement Criteria Percentage Distribution of Approved Applicants Receiving Expedited Service Duplicated Unduplicated Monthly income/resources below limits Destitute migrant/seasonal worker "McKinney criteria" Homeless Shelter expenses exceed income/resources Total Unweighted N 90.3% 1.7 24.3 55.8 > 100.0% 5234 90.3% 0.1 2.5 7.1 100.0% 5234 The second column is unduplicated. Each case appears in only one category—the first identified category in the order listed. The total of this column sums to 100 percent. Fully 90 percent of all expedited service cases qualify because their income and resources are below the established limits. Thus, most households receiving expedited service have very little money available with which to purchase food. Destitute migrants and seasonal farmworkers comprise a small percentage of the expedited service caseload—2 percent. Most also qualify for expedited service based on the income/resources criterion, however. Of special interest are the households qualifying for expedited service because of the McKinney Act. Overall, a substantial number of expedited service cases are homeless (24 percent) or appear at risk of becoming homeless (56 percent). Most of these households, however, also have income and resources below the established guidelines, and thus would have qualified for expedited service prior to the McKinney Act. Only 10 percent of those households qualifying for expedited service can be regarded as "McKinney" cases, meaning that they qualify for expedited service only because of the McKinney Act provisions. Most of these cases are not homeless (2.5 percent), but are considered in danger of becoming homeless (7.1 percent) because their shelter costs exceed their income and liquid resources. Prepared by Abt Associates Inc. 37 Chapter Three: Expedited Service Entitlement Criteria We conclude that the McKinney Act added a substantial, though not overwhelming, number of cases to the expedited service caseload. In fact, the McKinney Act is responsible for the stability in the expedited service rate observed over the past decade. Without the McKinney Act, the rate would have decreased to approximately 31 percent. Differences by Office Characteristics. The McKinney Act appears to have had larger impacts in some areas, though none of the observed differences are statistically significant (see Exhibit 3.2).3 In the Northeast, 21 percent of all expedited cases qualified solely because of the Act's provisions. Five percent of the expedited caseload were homeless households that did not meet the income and resources criterion, and 16 percent had excess shelter expenses. The Northeast also has an expedited service rate above the national average, probably due in part to the additions to the expedited caseload resulting from the McKinney Act (see Exhibit 2.4). The McKinney Act also seems to have had a relatively large impact in the Midwest—18 percent of the expedited caseload qualified because of its provisions. Even though the McKinney Act had a substantial impact in the region, its expedited service rate remains below the national average. The McKinney Act had the smallest impacts in the Mid-Atlantic and Western regions. Only 4-5 percent of all expedited cases can be classified as "McKinney" cases. Despite the relatively small addition to the expedited service caseload in the Western region, the expedited service rate is substantially above the national average. In contrast, the expedited service rate in the Mid-Atlantic is below the national average. The impacts of the McKinney Act did not vary significantly depending on the size of the office or whether it was located in a metropolitan or non-metropolitan area (see Exhibits D.2 and D.3). Relative Need for Expedited Service Households qualifying for expedited service differ from regularly-processed households on a number of dimensions, as Chapter Two showed. Program rules mean that most expedited cases are in worse financial situations than regular cases, and the data show that expedited cases 3. Statistical significance was calculated applying a simultaneous 0.10 level of significance across all 21 pairwise tests. Prepared by Abt Associates Inc. 38 Chapter Three: Expedited Service Entitlement Criteria Exhibit 3.2 EXPEDITED SERVICE ENTITLEMENT CRITERIA, BY REGION Entitlement Criteria Percentage Distribution of Approved Applicants Receiving Expedited Service Duplicated Unduplicated Northeast Monthly income/resources below limits 79.1% 79.1% Destitute migrant/seasonal worker 0.0 0.0 "McKinney criteria" Homeless 21.3 4.5 Shelter expenses exceed income/resources 75.4 16.4 Total > 100.0% 100.0% Unweighted N 611 611 Mid-Atlantic Monthly income/resources below limits 95.7% 95.7% Destitute migrant/seasonal worker 0.7 0.0 "McKinney criteria" Homeless 31.0 2.9 Shelter expenses exceed income/resources 48.3 1.5 Total > 100.0% 100.0% Unweighted N 795 795 Southeast Monthly income/resources below limits 92.7% 92.7% Destitute migrant/seasonal worker 5.3 0.4 "McKinney criteria" Homeless 13.6 0.5 Shelter expenses exceed income/resources 57.2 6.5 Total > 100.0% 100.0% | Unweighted N 1368 1368 Prepared by Abt Associates Inc. 39 Chapter Three: Expedited Service Entitlement Criteria Exhibit 3.2 (cont.) Entitlement Criteria Percentage Distribution of Approved Applicants Receiving Expedited Service Duplicated UndupHcated Midwest Monthly income/resources below limits 81.7% 81.7% Destitute migrant/seasonal worker 0.1 0.0 "McKinney criteria" Homeless 15.8 2.3* Shelter expenses exceed income/resources 54.3 16.0* Total > 100.0% 100.0% Unweighted N 641 641 Southwest Monthly income/resources below limits 91.3% 91.3% Destitute migrant/seasonal worker 1.4 0.0 "McKinney criteria" Homeless 32.2 1.9 Shelter expenses exceed income/resources 36.8 6-8 Total > 100.0% 100.0% Unweighted N 455 455 Mountain Plains Monthly income/resources below limits 90.6% 90.6% Destitute migrant/seasonal worker 0.4 0.0 "McKinney criteria" Homeless 37.1 5.7 Shelter expenses exceed income/resources 41.3 3.8 Total > 100.0% 100.0% || Unweighted N 531 531 Westt?AA7 Monthly income/resources below limits 94.8% 94.8% Destitute migrant/seasonal worker 1.0 0.1 "McKinney criteria" Homeless 27.3 1.2 Shelter expenses exceed income/resources 66.7 3.9 Total > 100.0% 100.0% Unweighted N 833 833 Prepared by Abt Associates Inc. 40 Chapter Three: Expedited Service Entitlement Criteria have far less income and resources than regularly-processed cases. Several-fold differences exist in the average amounts of earned income, unearned income, and ac ts. The issue addressed in this section is whether expedited service cases differ on these measures depending upon the criteria under which they qualify for expedited service. In particular, we are interested in whether McKinney cases differ from other expedited cases in ways that would suggest they are more or less needy than other cases. Although this analysis is intended to provide information on applicants' need for expedited service, it does not employ an absolute definition of "need." Rather, we examine a number of measures that describe the severity of the applicants' circumstances, including their financial situation and their own reports of their eating and housing situations. In general, it is reasonable to assume that people have more need for expedited service when they have lower incomes, more frequent incidents of food insufficiency, and less stable housing arrangements. The analysis therefore compares the various applicant groups on these dimensions, but it makes no attempt to determine whether any particular group does not actually need expedited service. Economic and Demographic Characteristics. Exhibit 3.3 shows the characteristics of expedited service cases by entitlement criteria. This exhibit uses the "unduplicated" criteria shown in Exhibit 3.1. This means that all cases qualifying for expedited service because their income and resources are below the established limits, whether or not they qualify under other criteria as well, are grouped together. Destitute migrant and seasonal farmworkers are not shown separately, because the sample size is too small to provide valid estimates. The homeless cases and those whose shelter expenses exceed their income and liquid resources are households that qualify for expedited service only under the McKinney Act provisions. We also present the characteristics of regularly-processed cases for comparison. Households qualifying for expedited service on the basis of their income and resources comprise 90 percent of all expedited service cases. Their income and resources are extremely limited. The households' average monthly income is $125 and their liquid resources average Prepared by Abt Associates Inc. 41 Chapter Three: Expedited Service Entitlement Criteria Exhibit 3.3 CHARACTERISTICS OF APPROVED APPLICANTS RECEIVING EXPEDITED SERVICE. BY ENTITLEMENT CRITERIA Expedited Service Criteria (unduplicated)* Monthly income/ Shelter expenses Regularly-resources exceed income/ processed below limits Homeless resources applicants Monthly gross income: Mean amount S125 $225 $394 *•• $532 Percent with zero income 58,4 % 46.0 % 8.6 %*•* 14.3 % Income relative to poverty line 0.16 0.30 * 0.47 •** 0.59 Earnings: Mean amount $33 $114 *• $139 ••• $273 Percent receiving 10.1 % 29.3 %#* 36.0 %•** 37.9 % Unearned income: Mean amount $92 $111 $255 *## $259 Percent receiving 33.2 % 27.9 % 60.4 %••• 57.6 % Total assets: Mean amount $57 $76 $77 $170 Percent reporting zero assets 82.2 % 75.2 % 68.7 %•• 64.6 % Liquid resources- Mean amount $19 $42 $44 •• $96 Percent holding 15.8 % 20.3 % 29.2 %•* 32.1 % Shelter expenses- Mean amount $238 $69 ••• $543 ••* $354 Percent reporting no shelter expense 36.7 % 65.3 %,#* 0.6 %•*• 11.2 % | Mean for those reporting non-zero amount $377 $198 ••• $546 "• $399 Characteristics of household head: Female (%> 53.3 % 39.3 %•** 76.3 %*•* 73.5 % Age (mean) 33 31 35 •• 36 Non-white (%) 43.8 % 46.6 % 47.3 % 44.7 % 1 Employed (%) 6.2 % 22.7 %• 16.6 %'" 24.7 % I Disabled (%) 7.8 % 16.9 %*• 12.3 %' 15.8 % j Received food stamps previously (%) 44.1 % 55.8 % 51.5 %* 47.5 % Received expedited service previously (%) 22.4 % 21.2 % 14.4 %• 9.8 % Household composition: ~j One-person households (%) 58.4 % 68.9 % 29.3 %*•* 32.7 % Female-headed one-person households 19.4 % 18.3 % 17.4 % 18.0 % Households with children 35.8 % 29.1 % 62.9 %••• 60.7 % Female-headed with children (%) 22.8 % 18.9 % 42.0 %"• 32.9 % Unweighted N 4718 147 360 2885 Destitute migrants and seasonal farmworkers not shown separately as sample size (n = 9l too small to produce valid estimates. Significantly different from monthly income/resources below limits category at 0.10 level. Significantly different from monthly income/resources below limits category at 0.05 level. Significantly different from monthly income/resources below limits category at 0.01 level. Prepared by Abt Associates Inc. 42 Chapter Three: Expedited Service Entitlement Criteria $19.4 Their shelter expenses average $238, which is almost $100 more than their combined monthly income and liquid resources. The homeless category includes only those homeless households that were not recorded as qualifying for expedited service under the income and resource criteria.5 Consequently, their financial circumstances are somewhat less severe than those of the households that do fall below the income and resource thresholds. Compared to the income/resource group, the homeless: • have roughly twice as much total monthly income ($225 versus $125); • are much more likely to have earnings (29 percent versus 10 percent); and • are more likely to have unearned income from Social Security and SSI, and less likely to receive AFDC and General Assistance. Although the homeless group has higher incomes than the income/resource group, these applicants still fall far below the income levels of regularly-processed applicants. The homeless households' average total income, earned income, and unearned income are all less than half of the average for regularly-processed cases. Homeless applicants and those who meet the income/resource criteria have quite similar demographic profiles. Both groups have a large proportion of one-person households (roughly 60 percent in both groups, compared to 33 percent of regularly-processed cases). Both groups include a high proportion of male applicants and have relatively few female-headed households with children. Not surprisingly, households qualifying for expedited service because their shelter expenses exceed their income and resources are distinguished by exceptionally high shelter expenses—$543 per month, on average. This far exceeds the average monthly expenditures of other expedited service households, and also exceeds those of regularly-processed applicants, who report monthly shelter expenses of $354. 4. As Exhibit 3.3 shows, 58 percent had zero gross income. Of the 42 percent with some income, 13 percent have reported incomes of less than $150, and 29 percent have reported incomes of $150 or more. These latter households should not be entitled to expedited service on the basis of their income, suggesting that they were erroneously classified in the case file records. Some, however, may qualify for expedited service on other criteria. Chapter Four discusses these issues in detail. 5. It is possible, however, that some workers recorded cases as qualifying under only the homeless criterion even though they met other criteria as well. Prepared by Abt Associates Inc. 43 Chapter Three: Expedited Service Entitlement Criteria The demographic profile of the households whose shelter expenses exceed their income and resources is quite similar to the profile of regularly-processed cases. Most are multi-person households, three-quarters are female-headed, and over one-third are female-headed households with children. This pattern differs strikingly from the profiles of expedited service cases that qualify because of income/resources or homelessness, most of which are one-person households. The data suggest that recent job loss may have triggered the food stamp application for a substantial number of households whose shelter expenses exceed their income and resources. Although 36 percent reported some earnings in the past month, only 17 percent of the households were employed when they applied. A quite comparable 38 percent of regularly-processed applicants reported earnings, but 25 percent of the household heads continued to be employed when they applied for benefits. With respect to unearned income, households qualifying for expedited service because their shelter expenses exceed their income and resources look more like regularly-processed households than other expedited service households. Approximately 60 percent of the households report receiving some unearned income, and the monthly average of $255 is virtually identical to the average for regularly-processed cases. The resources possessed by households whose shelter expenses exceed their income/ resources are quite limited. On average, they report total assets of $77, fairly similar to the average for other expedited service households, and less than the $170 average reported by regularly-processed households. Homeless Households. As discussed above, homeless households qualifying for expedited service solely due to the McKinney Act provisions have, on average, monthly income roughly twice that of expedited service households who meet the income and resource limits. The income of these homeless households, however, is still far below that of regularly-processed applicants. The issue addressed in this section is how these "post-McKinney" homeless households compare to the "pre-McKinney" homeless—those who also qualify for expedited service on the basis of their income and resources. Exhibit 3.4 shows the characteristics of all homeless applicants, separating those who qualified for expedited service prior to the McKinney Act from those who qualified only because of the Act's provisions. The pre-McKinney homeless are exceptionally poor, with less than half the income and resources of other households who qualified for expedited service prior to the Prepared by Abt Associates Inc. 44 Chapter Three: Expedited Service Entitlement Criteria Exhibit 3.4 CHARACTERISTICS OF APPROVED HOMELESS APPLICANTS. BY ENTITLEMENT CRITERIA Would Have Qualified for Expedited Service Prior to McKinney Act Yes No Monthly gross income: Mean amount Percent with zero income Income relative to poverty line $50 •" 76.8 %•" 0.07 ••• $225 46.0 % 0.30 % Earnings: Mean amount Percent receiving $12 »•• 5.0 %•• $114 29.3 % Unearned income: Mean amount Percent receiving $38 ■ 18.9 % $111 27.9 % Total assets: Mean amount Percent reporting zero assets $23 * 89.4 %** $76 75.2 % Liquid resources: Mean amount Percent holding $5 * 8.3 %• $42 20.3 % Shelter expenses: Mean amount Percent reporting no shelter expense $39 « 81.5 %* $69 65.3 % | Characteristics of household head: Female 1%) Age (mean) Non-white (%) Employed (%) Disabled (%) Received food stamps previously (%) Received expedited service previously (%) 35.2 % 32 47.1 % 2.4 %•• 5.8 %*• 41.8 %* 23.7 % 39.3 % 31 46.6 % 22.7 % 16.9 % 55.8 % 21.2 % Household composition: One-person households (%) Female-headed with children (%) 81.7 %,,# 12.4 % 68.9 % 18.9 % Unweighted number 1503 147 Weighted percent 89.8 % 10.2 % Significantly different from value for "no" group at 0.10 level. Significantly different from value for "no" group at 0.05 level. Significantly different from value for "no" group at 0.01 level. Prepared by Abt Associates Inc. 45 Chapter Three: Expedited Service Entitlement Criteria McKinney Act, and one quarter the income and resources of other homeless households. Few are employed, and they report average monthly unearned income of $38, approximately half of which comes from General Assistance. Their total reported assets average $23. Most of the homeless applicants, both pre- and post-McKinney, report no expenditures for shelter. Those that do report some expenses have fairly low expenses, on average. Some of these reported expenses are undoubtedly payment for accommodations in shelters; others may represent contributions to friends or relatives with whom they are temporarily staying. The percentage with shelter expenses is lower for the pre-McKinney group: only 19 percent report any shelter expenditures, compared to 35 percent of the post-McKinney group. This suggests that the housing situation for the pre-McKinney group may be the more tenuous. In other respects, the pre- and post-McKinney homeless households tend to be more similar to each other than to any of the other categories of applicants. They are predominantly one-person households, predominantly male, and rarely female-headed households with children—and all of these statements characterize the pre-McKinney group somewhat more than the post-McKinney group. Access to Food. A further indicator of a household's need for immediate food stamp assistance is the degree to which the household is experiencing difficulties providing food for its members. Because standard application forms provide no information on the adequacy of access to food, a survey of food stamp applicants was conducted. As discussed in Chapter One, all households that applied for food stamps in the sample offices during August and September 1993 were asked to complete a brief self-administered survey that asked about their circum-stances immediately prior to applying for benefits. Several questions pertained to the applicants' ability to provide food for themselves and their families. Exhibit 3.5 presents the survey questions and responses for expedited and regularly-processed applicants. It also presents the responses of expedited households, depending on the criterion under which they qualified for expedited service. Overall, expedited service households report greater difficulties in providing food than do regularly-processed households. Many regularly-processed applicants report some difficulty, but expedited service applicants are 12 to 16 percentage points more likely to report that: Prepared by Abt Associates Inc. 46 Exhibit 3.5 ACCESS TO FOOD OF APPROVED FOOD STAMP APPLICANTS. BY EXPEDITED SERVICE STATUS Access to Food" Regularly- Processed Expedited Service All Monthly Income/ Resources Below Limits" Homeles8b Shelter Expenses Exceed Income/ Resources" Which statement best describes the food eaten in your household in the last month? Enough of the kinds of food we want to eat 19.7% 16.3% 16.6% 20.2% 12.0% Enough food but not always the kinds of food we want to eat 34.7 27.0ttt 26.7 26.7 27.9 Sometimes not enough to eat 32.9 32.4 32.1 33.9 35.1 Often not enough to eat 12.8 24.4ttt 24.6 19.2 25-0 Total 100.0% 100.0% 100.0% 100.0% 100.0% In the last month, were there days when you or your household had no food or money to buy food? 1 Percent responding "yes" 43.3% 59.0ttt 58.6% 53.2% 64.2% Number of days this occurred (mean)0 8.9 10.4ttt 10.6 7.2*** 9.3 In the last month dlj you or anyone in your household skip meals because there wasn't enough food or money to buy food? Percent responding "yes" 35.4% 50.7ttt 50.8% 48.2% 52.2% Number of days this occurred (mean|c 8.2 9.4t 9.5 7.3 8.7 In the past week, have you eaten in ... places serving free meals or ... gotten free food?d Percent responding "yes" 12.2% 24.4ttt 25.9% 19.8% 6.6%#" Number of days this occurred (mean)c 4.0 4.3 4.4 4.5 3.1 Unweighted N 1320 2371 2139 73 129 Self-reports from applicant survey. Unduplicated criteria; number of migrants too small to present separate estimates. Mean computed for those saying "yes". Excludes free school lunches for children. Significantly different from monthly income/resource9 limits category at 0.10 level Significantly different from monthly income/resources limits category at 0.05 level y? " ' Significantly different from monthly income/resources limits category at 0.01 level t Significantly different from regularly-processed cases at 0.10 level. 11 Significantly different from regularly-processed cases at 0.05 level, ttt Significantly different from regularly-processed cases at 0.01 level. Chapter Three: Expedited Service Entitlement Criteria • they "often did not have enough to eat" during the past month; • they had no money to buy food on some days in the past month; • they or someone in their household had skipped meals because there was no money to buy food; and • they had received free food or free meals during the past week. All of the expedited service groups, including the groups qualifying for expedited service solely because of McKinney Act provisions, report greater problems of food access than the regularly-processed cases. The group with the highest incidence of problems, however, is the homeless applicants who also meet the income and resource criteria (see Exhibit 3.6). These pre McKinney households report a substantially higher incidence of problems than any other group on three of the four measures of food adequacy. Living Arrangements. Details of the living arrangements of food stamp applicants provide additional information about their circumstances at the time they apply for benefits. This issue is particularly relevant for homeless households, because some food stamp officials have raised concerns that some households who qualify for expedited service solely under the expanded definition of homelessness in the McKinney Act are not urgently in need of emergency assistance. They cite, for example, households that report living "temporarily" with friends or relatives for extended periods of time. The self-administered survey asked food stamp applicants several questions about their living arrangements at the time they applied for food stamps. The first question asked whether they had a permanent place to live. The second asked them to report the place or places they slept during the preceding week, and in some instances, how long they had been staying there- Multiple responses were permitted to this question, though generally only one response was given. Exhibit 3.7 presents the responses of expedited service applicants separately for the different entitlement criteria. The responses of regularly-processed applicants are presented for comparison. A large majority of regularly-processed applicants (Sn percent) report that they have a permanent place to live. Most of these have their own apartment or house, though some have a permanent residence with a friend or relative. Regularly-processed food stamp applicants who Prepared by Abt Associates Inc. 48 Chapter Three: Expedited Service Entitlement Criteria Exhibit 3.6 ACCESS TO FOOD OF APPROVED HOMELESS APPLICANTS, BY ENTITLEMENT CRITERIA Access to Food" Would Have Qualified for Expedited Service Prior to McKinney Act Yes No Which statement best describes the food eaten in your household this past month? Enough of the kinds of food we want to eat Enough food, but not always the kinds of food we want to eat Sometimes not enough to eat Often not enough to eat Total 14.7 % 21.3 28.8 35.2 •• 100.0 % 20.2 % 26.7 33.9 19.2 100.0 % 1 In the last month, were there days when you o. fl your household had no food or money for food? Percent responding "yes" Number of days this occurred (mean)b 63.7 % 11.6 ••• 53.2 % 7.2 In the last month, did you or anyone in your household skip meals because there wasn't enough food or money to buy food? Percent responding "yes" h Number of days this occurred (mean)0 60.2 % 10.5 48.2 % 7.3 In the past week, have you eaten in ... places serving free meals or ... gotten free food?c Percent responding "yes" Number of days this occurred |mean)b 37.0 %"*• 4.4 19.8 % 4.5 Unweighted number 726 73 " Self-reports from applicant survey. b Mean computed for those saying "yes." c Excludes free school lunches for children. • Significantly different from value for "no" group at 0.10 level. •• Significantly different from value for "no" group at 0.05 level. Significantly different from value for "no" group at 0.01 level. Prepared by Abt Associates Inc. 49 Exhibit 3.7 LIVING ARRANGEMENTS OF APPROVED FOOD STAMP APPLICANTS, BY EXPEDITED SERVICE STATUS o Living Arrangements* Regularly- Processed Expedited Service All Monthly Income/ Resources Below Limits6 Homeless15 Shelter Expenses Exceed Income/ Resources6 Whether applicant has a permanent place to live Yes No If not, months since had permanent place to live (mean) 86.5% 13.5 21 66.7%ttt 33.4 12t 64.6% 35.4 12 40.0%* • 60.0 11 96.8%' •• 3.2 Where applicant slept during past week: Own apartment, house, or room Friend or relative's place (permanent) Relative's place (temporarily) Friend's place (temporarily) Shelter/welfare hotel Outdoors Other indoors (e.g., bus station, abandoned building) Total 76.6% 11.8 8.5 3.3 1.0 0.6 0.0 >100% 52.4%ttt 15.4t 15.0ttt 8.2ttt 5.0ttt 8.3ttt 2.0ttt >100% 49.4% 16.1 16.1 8.9 5.3 8.9 2.3 >100% 25.6%*" 20.0 22.1 10.8 10.9 16.1 0.0,,# >100% 92.2%,,# 5.7### 2.7### 0.3#*« 0.4#" 0.0,,# 0.0,,# >100% Weeks lived temporarily with relatives (mean) Weeks lived temporarily with friends (mean) 11 7 15 7 15 7 18 o • • • 3... 1*** Unweighted N 1320 2371 2139 73 129 " Self-reports from applicant survey b Unduplicated criteria. ' Significantly different from monthly income/resources limits category at 0.10 |
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