PHP scanner [December 1985]

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First Year of Operation Exceeds Projections
Dear PHP Physicians,
Whatadiffcrenceayearmakes! HadI
known then what I know now ... This time
last year, we were negotiating with a management company, had no staff, no office
and look at us now. Fully operational and
growing fester than all projections.
At the annual meeting of the American
Academy of Dermatology held recently in
Las Vegas, Nevada, I had the privilege of
participating on a panel discussing
HMO's. Over 450 physicians attended and
our Plan was of great interest because it is
phwuian sponsored and open access.
We're making a name for ourselves not
just in Guilford County but nationally as
Going forward, let's keep the lines of
communication open and continue to iron
out the "bugs" lhat are a part of any new
business. We've had a fentastic first year
and I look for 1986 to build on this solid foundation. Thanks
each of you. _
Sdsgfdr,
Jjrm
PHP
Scorecard
As of December 15th
Enrolled
Members
4,915
Physician
Providers
379
Pharmacy
Providers
84
As wc reflect on the year coming to a
close, we've got great reason to feel thankful and proud. We are especially grateful
for the tremendous support from the
physicians in Guilford County, wc arc also
thankful to the business community as
Ihey have warmly welcomed PHP. These
two fectors more than anything else
account for our success in 1985. By year
end, PHP's enrollment will exceed the
5000 mark!
As we look ahead to 1986, we anticipate
continued rapid growth. We arc gearing up
to attain a year end enrollment in Guilford
County of over 25,000 members. This
growth will come about through continued
aggressive marketing efforts; the introduction of new products, i.e.. a Small Group/
Individual Plan and a Medicare Supplement; and in pursuing the State's bid to
offer HMO coverage to its employees.
1986 will bring new challenges in the
form of:
• Competition — We expect new
entrants to appear on the local scene.
• Networking — Wc need to grow to ensure long term success.
•Service/Retention —The PHP staff will work diligently to
ensure on-going customer and provider satisfaction.
Many thanks to you for making PHP a successful reality, and I
look forward eagerly to working with each of you in the coming
Marketing Update
New companies enrolled in PHP since November 15 include:
• Linda's Beauty Salon • Dillard Paper • Austin-Berry hill Fabricators, Inc,  • M.B. Plating, Inc.*
• Cardinal Properties*  • Elam Family Practice • Copy King • Maxwell Associates • Electric Motor Repair & Sales
• Charles D. Roberts Company ■Reliable Insulation Co.  'Located in High Point
Vfe expect significant membership gains after January 1,1986. Open enrollment is underway in the following High Point companies: Fernet.
and The Valspar Corporation, Piedmont Natural Gas of High Point and Greensboro and the following Greensboro companies: Honeywell,
Inc., AT&T, De Soto, City of Greensboro, Guilford Mills, Hechinger Company, Soabar Graphics, Guest Quarters, Harte-Hanks, and
Poole Insurance Agency. Watch your next Scanner for the membership gains!
Physicians Health Plan of North Carolina, Inc • NW P