Greensboro Hospital viewpoint [February, 1989]

              Greensboro Hospital
VIEWED
February 1989
EXECUTIVE
 NOTES	
by )im Brexler
Executive Vice President
It seems that as slowly as
January began, it has ended
with a corresponding fury.
In the last week of January, we set
records for this year of inpatient census. All aspects of our operation have
experienced increases in activity. The
new Progressive Care Unit has provided a welcome addition to the programming on our campus. Additionally, the OPTIFAST Program, under the
direction of Lyn Richardson, has
doubled its projected start and is initiating seven classes from our first round
of orientations. While it is exciting to
experience high levels of activity on
this campus, it is also very stressful to
gear up and gear down at a moment's
notice. I very much appreciate the
responsiveness each of the departments has exhibited as we have
undergone these volatile, fluctuating
times.
During times of high activity, it is extremely easy to lose patience and not
practice caring guest relations. Under
the leadership of Anita Hyman, our
guest relations program is initiating a
number of activities to help us
remember to relate to our patients,
families and colleagues in a positive
and supportive way. Rememberweare
best known for our personal, caring
attitude.
I want to thank those of you (over 150
of you in all) who returned the letters
of concern over the Medicare Program.
Mr. Barry took those letters combi ned
with Moses Cone Hospital's letters to
Washington and presented them to
our legislators. Changes can only come
if our concerns are expressed!
On February 23, 1989, we will be
recognizing those individuals who
have served this campus for five and
ten years, respectively. I would like to
add my personal thanks to the 8 five-
year and 19 ten-year employees who
have so faithfully served the patients
and families of this community. Your
caring and service are the heart of
Greensboro Hospital.
+     +
Honoring Employ
Commitment
THIRTY-TWO GREENSBORO HOSPITAL EMPLOYEES will be recognized
at the Annual Employee Recognition
and Service Awards Banquet to be held
at the Greensboro Sheraton Hotel on
Thursday, February 23rd at 6:30 pm.
This gala recognizes employees for
their years of ded icated service with an
evening of fine food and entertainment, highlighted by the presentation
of service pins to each of the recipients
from both hospital campuses.
The theme of this year's banquet is
"Serving Together Through Employee
Commitment/'Thefocus will beon the
successful joiningofourtwo hospitals
and their excellent staffs. The Employee Service Awards Banquet has
been coordinated by an Employee
Council committee that includes
several Greensboro Hospital employees. This committee has worked
diligently to organize this event in
hopes it will be enjoyed by those
em ployees who have served so loyal ly.
Greensboro Hospital Committee Members
Lora Mae Shaw, Radiology
Joe Davis, Materials Manage-ment
Kim Aheron, EEG lab
Greensboro Hospital Service Awards Recipients
Five-Year Award Winners:
Ruth S. Bannister
Gloria E. Caldwell
Marita J. Carter
Joseph P. Davis
Barbara C. Edmonds
Myra D. Kelly
Thomas D. Knight
Kathryn L. Williams
Angela Orth
Ten-Year Award Winners:
Nancy A. Amos
Christine M. Blanchett
Lu Ann T. Chrismon
Elinor K. Deaton
Rebekah Grammer
Letha B. Hampton
Elizabeth F. Hill
Deborah R. Houston
Carol Knapp
Jackie C. Lopez
Lisa C. Morgan
Mitzi M. Robbins
Barbara A. Sain
Beulah Sharpe
Peggy I. Shields
William B. Soloman
Margaret M. Sorge
Charles L. Stimpson
Theresa Slade
WANTED: (Jean Suggwfouw!
by Angela Orth
Employee Suggestion Program Committee
Anew year sparks a new beginning. The Employee Suggestion Program (ESP) has added
a new and exciti ng idea to its agenda for
1989. In the past, the Employee Suggestion Program has focused on suggestions from employees that resulted in
a cost savings for the hospital. To kick-
off a new year, the Employee Suggestion Program is expanding its focus to
incorporate suggestions that not only
save the hospital money, but also focus
on job efficiency and quality. Suggestions might include:
• ways of improving efficiency
• ways of improving department
morale
• ways of improving the quality of
patient care
Suggestions  like these will  make
Greensboro Hospital a better provider
of care and an even nicer place to work!
Rewards will be given to employees
who make suggestions that are approved and implemented. The ESP
committee is working to make sure all
suggestions are reviewed, and rewards
given, in a timely manner.
Please help us increase participation
in this important and innovative program. The suggestion box in the cafeteria has been removed temporarily so
that we may revise its purpose.
However, it will be returned and will be
available for your suggestions shortly.
Additional information about the
Employee Suggestion Program and its
revised policies will be provided to all
employees.
Remember, YOU can make Greensboro Hospital an even better place to
be!